Why We Are Faster To Any Size Disaster

10/29/2020 (Permalink)

You expect fast service, and we are here to deliver. Learn about our SERVPRO 1-4-8 Policy and how you can benefit!

No matter what type of damage you may experience, whether it's water, fire, or a natural disaster, one thing is for certain. The longer you wait to address it, the longer and costlier it is to repair.

SERVPRO of Southern Staten Island is a firm believer in timely mitigation to manage your property damage, eliminate unnecessary downtime, and to lower your recovery costs. Many other restoration services can have you wait to be scheduled, leaving you out of luck and your property in jeopardy. Not SERVPRO, here's our 1-4-8 Policy and a little about what sets us apart from other restoration companies.

You will appreciate the rapid response and training of SERVPRO of Southern Staten Island to help limit damage and get your home or facility back to normal quickly. You can count on SERVPRO’s 1-4-8 service policy guidelines to ensure a timely response happens.

Service Response Guidelines

1 Hour – Within one hour of notice of loss, our admins will contact you to arrange for service that works with YOUR schedule and addresses the loss right away.

4 Hours – Within four hours of loss notification, SERVPRO of Southern Staten Island will be on-site to inspect and start services.

8 Hours – Within eight business hours, customers will receive a briefing on scope of damage and what mitigation efforts are needed to solve problem.

These guidelines are a corporate-wide standard that all SERVPRO franchisees are expected to meet, including your local SERVPRO of Southern Staten Island. Call us at 718-979-4100 if you are experiencing water/fire damage, storm damage, or any other emergency.

We are available 24/7/365 days a year to take care of your losses and get you back to normal in no time.