Recent Posts

Why Choose SERVPRO?

9/22/2021 (Permalink)

What Makes SERVPRO the Right Choice?

Here at SERVPRO of Southern Staten Island, we have a well trained team of professionals that are prepared to handle any situation, 24/7 and 365 days a week! Our results are proof of our promise to provide the best service to our clients with expedited service that does not compromise on value!

Always On Call

Whether it is Four in the morning or in the afternoon, SERVPRO is able to dispatch a team of professionals to quickly address any issue you may have. Burst pipes? Fire damage? Flooding? No matter what you’re facing, we have a team standing by with the best equipment and professionals. 

No Job Too Big

Did you know that the SERVPRO Disaster Recovery Team is both prequalified and strategically positioned to handle a natural disaster of any size within the United States? Our SERVPRO Commercial Large Loss Division is uniquely positioned to help in case of any large loss with urgency and unmatched mitigation efforts. Whether flood or tornado, hurricane or storm, the Disaster Recovery Team is prepared for the unpredictable! We were ready to mobilize during Hurricane Sandy in 2012, calling upon our 1,700 strong network of franchises across the globe!

Proven Track Record

At SERVPRO we are a trusted franchise that has been the leader in the cleanup and restoration industry for 50 plus years. In that time, our services have been trusted by businesses, homeowners, the insurance industry, and the government! 

No matter how big your disaster, we will make sure it looks "Like it never even happened." Call SERVPRO of Southern Staten Island today for more information and help. 

Make Sure to get Your Ducts in a Row!

9/6/2021 (Permalink)

A building’s heating, ventilation, and air conditioning system (HVAC) and subsequent ducts are the key component to air quality. HVAC and duct cleanliness have a significant impact on the functionality of the equipment as well, a clean system ought to function at maximum capacity. If your system is clean and properly functioning, it should provide you with positive indoor air quality and a lower monthly cost of running your HVAC system. During the times of COVID-19 this is an important factor to consider to avoid the spreading of germs. 

You can keep your commercial ducts clean by changing the filters within the system regularly - it is recommended to change them every 90 days. Check any connections for damage. If you can see any damage to the connections, wires, or motors- it is crucial that the damage is repaired immediately in order to keep your HVAC system safe and properly functioning.

You should annually inspect your HVAC system and ducts to see if there is visible mold, a surplus of dust and/or debris, and rodent infestation. Signs of a rodent infestation would be feces and odors in your system or noises occurring in the system. If your HVAC system and ducts have any of these signs then it is time to call in the professionals. SERVPRO of Southern Staten Island has highly trained cleanup and restoration technicians that will provide you with a free estimate for your HVAC system and ductwork and begin work as soon as you're ready. 

SERVPRO of Southern Staten Island understands the significance of a properly functioning HVAC and duct system especially with sickness amidst. We want to help you do all you can to maintain your system. When you are in need of professional cleanup and restoration of your commercial ducts call SERVPRO of Southern Staten Island for a free estimate.

10 Reasons to Get Your Carpets Professionally Cleaned

8/26/2021 (Permalink)

Professional carpet cleaning is often overlooked but really should not be ignored. At SERVPRO this is one of our first specialty services and something we are truly the pros at. Your office deserves to be clean, not only for the aesthetic but the health of your employees and yourself. Below are 10 good reasons to give us a call and get your carpets cleaned. 

  1. Prolongs the life of carpeting. Regular carpet cleaning using the extraction method can increase the life of carpets significantly, protecting your floor covering investment.
  2. Protects indoor air quality. Carpets trap airborne pollutants; however, eventually, those pollutants must be removed in order to protect the carpet and maintain indoor air quality.
  3. Makes carpets easier to maintain. Most carpet soiling is made up of dry soils; when carpets are kept thoroughly cleaned on a regular basis, most dry soils can be removed with regular vacuuming.
  4. Removes spots and stains. As with other soils, spots and stains can attract more soiling. Removing them promptly protects carpeting from damage.
  5. Prevents buildup of allergens and bacteria. Moist soiling of carpets can result in the buildup of several unhealthy contaminants.
  6. Enhances the appearance of any room. Clean, well-maintained carpets speak volumes about the overall cleanliness of a home or facility.
  7. Improves worker morale. Workers feel better about their work environment when it is clean. This includes the carpeting.
  8. Makes carpeting look and feel clean and fresh.
  9. Removes dust mites and bedbugs that may have found a home in carpets.
  10. Maintains the carpet’s warranty. Most carpet warranties require that carpets be cleaned using the extraction method within a specific amount of time, usually every 12 to 18 months.

These are just a few of the reasons to get your carpets cleaned, and if this hasn't convinced you give us a call today. 

Keeping Gutters Clean For Rain

8/26/2021 (Permalink)

Your gutters are a great line of defense to prevent water buildup and put water where it should go, but if they are clogged this is not going to work so well. Clogged gutters can lead to leaks, floods, and bad water damages you don't want to deal with. Here are some tips to follow to prevent damage and larger issues.  

Remove debris: Twigs, leaves, granules and other stuff can accumulate in your gutters, especially if you don't have leaf guards in place. Always make sure to check and remove all possible obstructions inside your gutters to minimize the chances of clogging and overflowing. Make sure to use the most adequate equipment while doing so.

Check for leaks: If your gutters have seen a few downpours, the best thing you can do is make sure they haven't suffered any damage, and that the seams are properly sealed. The best way to detect this problem is to hose your gutters and inspect every foot of your gutters to look for leaks. If you do find them, don't worry and apply a layer of sealant to solve the problem.

Make sure your downspout isn't clogged: This is really, really important. A clogged downspout is not only one of the main reasons rain gutters overflow, but they are also difficult to detect. To achieve this, hose down your downspout from the top and check that water is flowing freely at the bottom. If this is not the case, use a plumber's snake to get rid of the obstruction.

Flooding- What Next?

8/26/2021 (Permalink)

Few moments in life are as overwhelming as discovering that your Staten Island home has been flooded. Your home is supposed to be safe and sacred, and when a natural disaster, a leaky pipe, or a hole in a roof causes water to come into your home you can be left wondering what to do. 

  • The first thing that you need to do is take a deep breath and get your mind focused on the task at hand. Even though damage has been done if you are okay and your home is still standing there is hope. You need to make sure that you are in the right frame of mind. 
  • The second thing that you need to do is to make sure that your home is safe to reenter. If water is high enough to touch electrical outlets then the power must be turned off by you or the power company (when in doubt call the electric company before proceeding). 
  • The third task is to take pictures and lots of them. These pictures will play a huge role in helping your insurance company understand the extent of the damage so that you can be reimbursed. Then any standing water should be removed from the home. Fans (if you are able to use them) brooms, and a variety of other tools can be used to do this. However this is best handled by professionals. 

It can be overwhelming to know what to remove and what can be saved. Consider calling SERVPRO. We can help determine what can be kept and what needs to be removed as well as work to ensure that all moisture is removed from the home so that you can start restoration without having to worry about hidden mold. While it may be tempting to try to walk through this process alone, a service remediation company like SERVPRO can help save you money in the long run as well as give you the peace of mind that comes with knowing your home in good hands.

Why Choose SERVPRO for Mold Remediation?

8/23/2021 (Permalink)

SERVPRO of Southern Staten Island is trained in water damage restoration, including mold remediation. Our specialists are prepared to stop the growth of mold and stop it from recurring. We are available 24/7 to help restore your home or business to new, free from smell and leaving the job with confidence your problem is solved. With many years in the business we know what we are doing and are prepared to help no matter how big or small the job. 

The Process

Mold cannot just be removed, it must be treated and prevented from occurring again, if done incorrectly the spores can be buried under new construction and continue to thrive and create a much bigger problem. 

  1. Contact us and we will take your information for someone to come on site as soon as possible
  2. A specialist will come onsite and inspect the issue at hand 
  3. The mold is then contained to stop spreading 
  4. The air is filtered to take spores out
  5. Infested material is removed and then replaced
  6. Surrounding contents of the area are cleaned and put back
  7. The area is restored to new and you can go back to living a mold free life 

Call today-(718) 979-4100 for quick assistance and more information. 

Leave it to us...

8/23/2021 (Permalink)

If you’re dealing with anything other than a large incursion, you understandably may be considering handling the cleanup and drying yourself to save money or time. The problem with doing it yourself is that cleaning up and recovering from water damage isn’t always as straightforward as it seems.

Which is why we have highlighted 3 key things you need to be aware of when addressing water damage from a minor clean water incursion or Category 1 water loss.

1) Know What You’re Dealing With
Water damage can be caused by three different types of water, including:

I. Clean water (Category 1)

II. Gray water (Category 2) 

III. Black water (Category 3) 

It’s important to understand the differences between all three categories because Category 2 and Category 3 water will present health risks to your employees, customers and loved ones. All three categories need to be handled differently.

The most common sources of clean water damage typically occur from a pipe, water heater, steam lines or even rainwater. The basic rule of thumb is that it should look and smell like tap water. Recovering from Category 2 or Category 3 water damage or heavy flooding involves additional considerations.

A Category 2 water loss, aka “grey water” refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants and causes discomfort or sickness when exposed or consumed. This type of water damage carries microorganisms and nutrients of microorganisms. Category 3 water loss involves water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

2) Make Sure You Investigate All of the Damage

The challenging thing about recovering from water damage from something like a broken pipe or rainwater incursion is that you can typically only see a small part of the actual damage. The majority of the moisture is often hidden in walls, and it’s critical to identify and dry all of the affected areas to prevent a different issue, mold. The methods for dealing with damage to walls depend on the type of materials and what’s behind those materials. Drywall can often be salvaged, when you respond quickly to said damage.

SERVPRO of Midtown Manhattan uses moisture meters that allow us to assess structural integrity. If the integrity checks out, then our drying approach will depend on wall contents. If the wall has insulation, we will use flood cuts. If there is no insulation, then usually the best method is to create access holes. And if you’re dealing with a firewall, we will use staggered cuts. We may even need to remove your base molding and flooring materials. If your floors are carpet, we may be able to pull back the wet area and dry it using a fan.

3) Establish Proper Airflow and Keep the Windows Closed When Drying

Once moisture is discovered, your first instinct may be to open windows to help with the drying process. However, it may not be your best move. For example, if your building is mechanically ventilated, the systems need constant pressure levels to work correctly. You also want to avoid excess coolness or heat and humidity, or you may end up complicating the drying process.

Once we’ve pulled away wet materials and established holes or cuts in the wall as needed, we will begin placing our drying equipment. To prevent mold, make sure all the layers and materials are dry before putting everything back together.

The Big Dry Out

If you’ve experienced water damage, hopefully you’re dealing with clean water and a small area. No matter what type of water damage you’re dealing with, don’t hesitate to call us.

SERVPRO For Your Disaster Cleanup

8/21/2021 (Permalink)

When it comes to residential and commercial restoration or cleaning services, the value of speed cannot be overstated. When disaster strikes, the ability to get the problem fixed immediately is imperative, not only to get your life back to normal, but to mitigate damages. For residential properties, we understand that our clients depend on fast action to get their home back in order so their family can return to their normal routine. For commercial properties, we certainly get that business owners depend on fast action to get their company back up and running and ensure that no customers or employees are subjected to unsafe conditions.

At SERVPRO of Southern Staten Island our restoration specialists are truly faster to any size disaster any time of the day or week. Our team consisting of highly trained professionals understands the urgency that comes with fire damage, water damage, storm damage, mold remediation or any other disaster. As such, we are proficient at providing 24-hour emergency service with the best response rates, making us the trusted leader in the restoration industry.

On top of our unmatched speed, we specialize in handling disasters of any size. Whether your property has suffered from a minor water damage in the garage or a major fire in your 3 story home, our advanced restoration and cleaning equipment can handle it all. We take a lot of pride in our ability to serve the local community and play our role in keeping residents safe and secure.

If you or a loved one has a property that has been damaged, look no further than SERVPRO of Southern Staten Island . As soon as we get the call, we will begin to act right away, sending out a project manager and our skilled restoration technicians to your property right away. If you need someone to get there quickly and do the job right, call us today. 

Water Damage After the Storm?

8/21/2021 (Permalink)

There are 3 steps we follow at SERVPRO of Southern Staten Island to restore your property after a disaster such as floods or fires. 

  1. Pack Out- Our Content Specialist will carefully inventory, package, move and store your belongings to ensure minimal damage is brought onto your personal property during the unforeseen disaster you just encountered.
  1. Content Cleaning- Our Cleaning Specialists are highly trained and certified professionals who are knowledgeable of the appropriate cleaning procedures for all sorts of damages, as well as, the factors that caused them.
  1. Content Inventory- During the damage analysis, home item inventory, pack-out and resetting stage of our services; our well trained inventory specialists will take photos every step of the way and create an inventory of what was salvageable and what was unsalvageable. This will be sent to you at the end so you know exactly what we did. 

With a focus on limiting the damage, we’ll work quickly to protect your belongings. Throughout the entire process we will work directly with your insurance agent/ adjuster on your covered loss for a streamlined and expedited process, so you don't have to. 

What will SERVPRO of Southern Staten Island do with my personal property?

  • Professional and Concise Inventory of Contents
  • Pack Out and Moving Services
  • Specialized Cleaning and Decontamination of Contents
  • Contents Repair and Restoration
  • Secure Contents Storage
  • Thorough and Accurate Pack-Back and Reset Services

Do you or a loved one need the contents of your property professionally inventoried, packed up and stored in a safe and secure facility? Don’t hesitate, call today!

Tropical Storm Henri is Coming- What to do?

8/21/2021 (Permalink)

Tropical storm Henri is evolving into a hurricane that will slam the Northeast, high speed winds, flooding, and heavy rain are expected. It is important you and your family stay safe and prepared, below are some tips on how to do so:

How to Prepare for Tropical Storm Henri-

  • Be informed- make sure you are receiving alerts, warnings, and public safety information before, during, and after emergencies. 
  • Learn if you live in a hurricane evacuation zone- if you do, make a plan to evacuate
  • Learn whether your property is in a flood-prone or high-risk area via the Federal Emergency Management Agency’s (FEMA) flood maps.
  • Create and commit to memory your family emergency plan and discuss it with them.
  • Assemble an emergency kit with what you will need such as food, water, medication, and communication.
  • Prepare for possible power outages and blocked streets.
  • Take photos or videos of your personal property and store these records in a safe place.
  • Prepare your home with temporary plywood covers to protect windows and sliding doors if possible.

Create a Plan-

  • Pick more than one safe place in your home where you can go if there is an emergency.
  • Pick two ways to get out in case you have to leave, and keep these exits clear.
  • Pick a place for your family to meet in case you are separated -- one in and one outside your neighborhood.
  • Pick a place where you can stay in case you must evacuate your home.
  • Make a plan to keep your pets safe if there is an emergency.
  • Know how to turn off the electricity, gas and water in your home.
  • Take photos of possessions inside and outside your home in case you need them for insurance purposes.

Once it's over?

Once a hurricane is underway, the experts urge people to avoid driving and stay indoors. Flooding and damaging winds can make traveling extremely dangerous. Nearly 90% of all hurricane-related deaths involve water, according to the National Weather Service.

If you must travel, experts warn not to walk or drive through flowing water. Six inches of swiftly moving water can knock you off of your feet and cars can be swept away in just two feet of moving water. Stay safe and stay informed, SERVPRO will be there for you after the storm.