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SERVPRO's Emergency Ready Packet. Are you prepared?

12/3/2020 (Permalink)

Emergency Ready Packet and SERVPRO logo text SERVPRO Emergency Ready Packet

If an emergency were to happen in your business today, would you and all employees be prepared? If your answer is no then don't be frightened!  SERVPRO of Southern Staten Island is here to help! We can come out to your business and set up an Emergency Ready Plan for FREE! What is an Emergency Ready Plan aka ERP?  An ERP is a packet for you and your employees to have to help keep everyone calm during an emergency.  The packet includes a property overview, building access information, an emergency action checklist, contact information for the local Fire Department, Police Department, and Hospital, pictures of all shut off valves and description of location, and more.  Being prepared for an emergency requires a team effort.  Communities and businesses need to have contingency plans in place to ensure their residents and workers stay informed.  By working together, individuals, families, businesses and communities can make a real difference in minimizing the impact that a disaster has on their lives and their livelihoods.  If disaster does strike, leaving fire, water or mold damage in its wake, SERVPRO of Southern Staten Island's emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.  For more information about SERVPRO or to receive free emergency preparedness materials, please contact SERVPRO of Southern Staten Island.

Commercial Services at SERVPRO

11/27/2020 (Permalink)

Commercial Cleaning - bucket of cleaning items Commercial Cleaning SERVPRO of Southern Staten Island

Your commercial property's appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Southern Staten Island Professionals have the training and expertise to help make it "Like it never even happened." We handle Retail facilities, education facilities, property management, healthcare facilities, hospitality facilities, and food service facilities.  Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID 19 pandemic.  As America's #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C's - Consult, Clean and Certify.  We are available 24 hours a day to get your business back up and running.  Our expertise includes, restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business's best resource for mold remediation.  

Covid-19 disinfecting cleaning using SERVPRO of Southern Staten Island

11/27/2020 (Permalink)

COVID 19 disinfecting cleaning - image of bucket of cleaning items COVID-19 Disinfecting Cleaning SERVPRO

The CDC recommends usage of a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus.  SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.  Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. The CDC recommends using Multiple products in the SERVPRO product line carry the EPA approved emerging pathogens claims.  We at SERVPRO of Southern Staten Island are following all guidelines as provided by the CDC and local authorities. To minimize your risk and protect yourself practice good hygiene.  Disinfect "high touch" surfaces like desks, keyboards, light switches, doorknobs, and telephones. Increase ventilation by opening windows or adjusting air conditioning.  If you need specialized cleaning services, call us at SERVPRO of Southern Staten Island. We're here to help you.

Fire Safety

11/27/2020 (Permalink)

Fire Safety - image of fireplace Fire Safety SERVPRO of Southern Staten Island

Fire damage can be very devastating for a business, commercial property, and for residential homes.  In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur.  If you have a fire emergency, call SERVPRO of Southern Staten Island. SERVPRO professionals have the training, experience, and equipment to manage your commercial, and or residential fire damage emergency.  They will respond quickly and manage the fire restoration protect through to its completion, getting your property business ready.  Tips for protecting your business.  First, you must assess your risk for fire by identifying hazards.  In some areas, the local government may even offer a visit from a fire marshal to help identify these risks and provide guidance on your fire prevention plan.  You'll want to make sure that the right fire protection equipment is in place.  This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.  Finally, work on creating a fire plan and reviewing it with your staff.  Conduct fire drills at least once a year to keep the fire safety protocol fresh, and take time to review evacuation plans and the location of your firs aid kits.  If a fire has damaged your home or business, SERVPRO of Southern Staten Island is the team to call.

Why SERVPRO of Southern Staten Island is the #1 Choice in Cleanup and Restoration

11/20/2020 (Permalink)

Cleaning equipment SERVPRO CLEANING

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.  The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  

The CDC recommends usage of a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus. 

Providing safe and healthy working conditions is a major responsibility for every business owner.  We're here to help.  With over 50 years of experience in cleanup and restoration, plus an extensive lineup of proprietary, EPA-approved cleaning solutions and chemicals, SERVPRO has what it takes to reassure your employees and protect your business with Certified: SERVPRO Cleaned. 

Preparing For A Storm: Apartment Edition

11/11/2020 (Permalink)

storm in NYC Stay safe and protect yourself during any storm!

In New York City, there is a misconception that large storms cannot have an affect on major cities (for whatever reason), and that any building as large as an apartment complex is too big for a severe storm to do real damage too. 

The number of thunderstorms is much larger than the number of urban areas across the United States, showing that direct hits DO occur more often than you might think. 

Below, we have compiled some notes on what you should do to prepare for a storm, from the safety of your apartment.

  • Keep canned and pantry-safe food and drinks on hand.
  • Have access to flashlights with an extra set of batteries.
  • Make sure you keep a first aid kit available: bandages, ibuprofen, and other essentials are must-haves.
  • Keep in touch with your loved ones, singling out an emergency contact to call to verify your safety.
  • Pay attention to all relatives with special needs, small children and pets, as they are the most vulnerable.
  • Find out what emergency plans are in place in your community and how you will be notified in the event of an emergency.
  • Know the hurricane risks in your area and learn the storm surge history and elevation of your area.
  • Store away your important documents (insurance policies, medical records, bank account numbers, and social security cards) Also have cash, checkbook, credit cards readily available.

An apartment building is as safe as its construction in consideration of the strength of the storm hitting it. And remember, the best place to go in your apartment building during a storm is an interior room on the lowest floor you have access to. It's important to stay away from windows during a storm, due to the risk of broken glass from severe winds.

Looking for a team to help you with cleanup after the storm? SERVPRO of Southern Staten Island is here for you! Give us a call at (718) 979-4100 to have a team sent out to you as soon as possible.

Why SERVPRO of Southern Staten Island is the #1 Choice in Cleanup and Restoration

11/5/2020 (Permalink)

SERVPRO trucks We're here for you, 24/7!

With a leadership team that averages 20 + years of supply chain experience, SERVPRO's atmosphere promotes autonomous thinking, trust, and appreciation of our trade.  SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. 

SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.  Residential Services:  Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO franchise professionals to make your house feel like home again.  They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:  Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm Damage Restoration and Cleaning Services.

Your Commercial services for your property's appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO franchise professionals have the training and expertise to help make it "Like it never even happened." 

Our commercial services include the following:  Commercial Water Damage Restoration, Commercial Fire Damage Restoration, Commercial Mold Remediation, Commercial Cleaning Services, and Commercial Storm and Major Events.  We can help your home or business enjoy: Better indoor air quality, Improved efficiency, lower energy bills, and improved temperature control.  By replacing old systems with newer models, our team can help you save money in the long run.

Furthermore, repairing your existing system can improve the indoor air quality of your home or business.  Leaky or cracked ducts can let in allergens, dust, and other particles from outside.  Thus, our services can not only make you more comfortable, but can also help protect your respiratory health.

How to Prepare Your Home For Winter Storms

11/5/2020 (Permalink)

Winter Storms? SERVPRO is here for you! Is your home ready for winter storms?

Winter weather brings freezing temperatures, and snowy conditions.  Ensure your home or business is prepared by reading the tips below:

1) Drain water from the swimming pool and water sprinkler supply lines. 

2) Be careful with Anti-Freeze: Do NOT put antifreeze in these lines unless directed:  antifreeze is environmentally harmful, and is dangerous to humans, pets, and wildlife.

3) Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain.  Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break. 

4) Add insulation to attics, basements and crawl space.  Ensure that areas where water supply lines are located are insulated enough.  Consider leaving kitchen and bathroom sink cabinet doors open and dripping over night if you think they risk being frozen.

5) Consider installing specific products made to insulate water pipes. 

6) If you will be going away during cold weather, leave the heat on in your home set to a temperature no lower than 55 degrees Fahrenheit.  Temporarily suspend the use of lower night time thermostat temperatures to lower the risk of frozen pipes.

If your home or business ends up sustaining damage from winter weather, call SERVPRO of Southern Staten Island 718-979-4100.  We can help you get your property restored to preloss condition.  Call us as soon as you see storm damage.  

Why We Are Faster To Any Size Disaster

10/29/2020 (Permalink)

SERVPRO vans You expect fast service, and we are here to deliver. Learn about our SERVPRO 1-4-8 Policy and how you can benefit!

No matter what type of damage you may experience, whether it's water, fire, or a natural disaster, one thing is for certain. The longer you wait to address it, the longer and costlier it is to repair.

SERVPRO of Southern Staten Island is a firm believer in timely mitigation to manage your property damage, eliminate unnecessary downtime, and to lower your recovery costs. Many other restoration services can have you wait to be scheduled, leaving you out of luck and your property in jeopardy. Not SERVPRO, here's our 1-4-8 Policy and a little about what sets us apart from other restoration companies.

You will appreciate the rapid response and training of SERVPRO of Southern Staten Island to help limit damage and get your home or facility back to normal quickly. You can count on SERVPRO’s 1-4-8 service policy guidelines to ensure a timely response happens.

Service Response Guidelines

1 Hour – Within one hour of notice of loss, our admins will contact you to arrange for service that works with YOUR schedule and addresses the loss right away.

4 Hours – Within four hours of loss notification, SERVPRO of Southern Staten Island will be on-site to inspect and start services.

8 Hours – Within eight business hours, customers will receive a briefing on scope of damage and what mitigation efforts are needed to solve problem.

These guidelines are a corporate-wide standard that all SERVPRO franchisees are expected to meet, including your local SERVPRO of Southern Staten Island. Call us at 718-979-4100 if you are experiencing water/fire damage, storm damage, or any other emergency.

We are available 24/7/365 days a year to take care of your losses and get you back to normal in no time.

Nothing Scarier Than Broken Pipes

10/28/2020 (Permalink)

frozen pipes Frozen pipes? Burst Pipes? Give us a call at 718-979-4100!

Are you hearing a drip, drip, drip? As the weather gets colder, many residents experience frozen pipes. While freezing temperatures are a few months off, it's important to know what to possible expect. If you happen to encounter a leak in your house, it could be due to a variety of factors:

  • An improperly connected appliance.
  • Clogged Drain
  • Broken sink, bathtub, toilet, washing machine, or dishwasher.
  • A clog in a drain.

What you might not be thinking about? The very real possibility of a broken pipe. A broken pipe can an enormous amount of damage to your home. In particular, the most amount of damage occurs when you don't know where the break is or if you don't have direct access to the water break. 

Broken pipes occur for a variety of reasons: freezing, corrosion, water pressure.


With colder weather, extreme temperatures can cause pipes to expand and break. Once the ice melts, the water can flood your home. It's important to note that pipes can freeze when they are exposed to temperatures below 28 degrees Fahrenheit. In particular, the pipes that are most prone to freezing are found in unfinished basements and in attics during the colder months.


Older pipes break down with age, and require a trained professional in order to replace pipes. If ignored, it can cause an enormous amount of flooding. It's best to have a professional like SERVPRO of Southern Staten Island to come inspect your pipes if they are older and may need replacing.

Water Pressure

High pressure can cause the pipes in your home to break. Water is transported from a water company supply line to the house, needing to pass through a pressure regulator. If the regulator is faulty, it can cause the water pressure to rise exponentially. If the pressure gets high enough it can lead to a pipe breaking in your home.

The Bottom Line

SERVPRO of Southern Staten Island is an expert in resolving water damage. If a pipe breaks, we are there to help you clean up the flooding and dry out your home. Our Project Managers and technicians are able to help you locate the source of the leaking, to clean up the water damage, and make sure that there is no moisture left in your surfaces. If a broken pipe ever happens to you, make sure that you give us a call at (718) 979-4100