Recent Posts

Preparing Schools to Re-Open

8/7/2020 (Permalink)


As of August 8th, every school in New York has met the criteria for re-opening this fall. Governor Andrew Cuomo has given the word that while schools may re-open, they must meet specific plans before re-opening and belong to a region where positive test rates are below 5%. There is a high level of confidence in the state capitol with Cuomo sharing that New York is “in the best situation in the country right now. If anybody can open schools, we can open schools.” Districts are expected to submit a plan for how classes will work and what their re-opening process will look like in order to be approved. 

With September only three weeks away, it is imperative that schools ensure clean classrooms for their students and teachers to return to. In the wake of Coronavirus, the standards of what it means to be clean have taken on new meaning. Many are hesitant about going back into the classroom. That is where our Certified program comes in. Here at SERVPRO of Southern Staten Island, we have come out with a comprehensive cleaning program that combines over 50 years of cleaning experience with our high standards and protocols. SERVPRO has created an intense cleaning program that uses practices suggested by the Centers for Disease Control and Prevention (CDC) with the professional products that are approved by the Environmental Protection Agency (EPA) and are shown to provide a thorough clean.

Here at SERVPRO of Southern Staten Island, we are passionate about helping our community. We want to provide our talented and hardworking school staff with clean classrooms. That the only thing that children should worry about is doing well. Not if they will feel unwell if they come through school doors. As educators and administrators navigate what re-opening will look like we are here to carry out the professional cleaning that is necessary for schools to start. To learn more, call 718-979-4100 to learn more and to schedule a consultation.


Cleaning Your Outdoor Deck

8/5/2020 (Permalink)


By the end of summer, most patio decks tend to look a little rough. Even under constant vigilance and proactive cleaning, decks can accumulate dirt and debris. Although it may seem to be an intimidating chore, cleaning the deck can be done easily. Washing your deck does not have to be expensive, it just needs a thorough cleaning once a year (minimum!)

The first step is to do a quick sweep of the patio. Be sure to not only sweep away the debris but also make sure that there is nothing between the cracks. Not doing so will result in loose leaves and items to rot the deck. Once properly swept up, then you can start scrubbing the deck. You can use either soapy water or a deck cleaner solution. Another way to clean the deck is to use a power washer, especially for large areas. Once you’re finished scrubbing the deck, give it a good rinse. Your final step is to clean the deck and apply either a stain or sealer. Voila! Your deck should look good as new!


Preventing Mold After A Disaster

8/5/2020 (Permalink)

Storm Damage After a storm, it is extremely important to remove water within 48 hours in order to prevent mold and further damage.


In the aftermath of a flood or storm, like Tropical Storm Isaias, there is a high potential for mold to accumulate. There are significant health risks associated with flooding in a home. Mold is dependent on moisture in order to grow, so it is of great importance to dry your home and furniture immediately. The window is short: all items and the property itself must be completely dried within the first 24-48 hours. Each item in the home MUST be completely dried in order to ensure there is no potential for mold growth. 

The clean-up process includes removing standing water and anything containing water. Afterward, there must be a prolonged drying period. This means removing water from every cabinet and drawer, wiping down all objects and surfaces. Due to the difficulty of this cleaning and drying process, it is often necessary to hire a professional like SERVPRO. Doing so will allow for the property to be salvaged, for the least amount of damage.

Let us note that unless a first responder or a SERVPRO professional tells you that it is safe, do not re-enter the building after it has been flooded. Cleaning should also wait until after your contact your insurance company and take photos of your items. If it is safe to go inside, be sure to go with personal protective equipment.


Checking For Damage After A Storm

8/4/2020 (Permalink)


The aftermath of a large storm like Tropical Storm Isaias can be daunting. Within seconds, a storm can change everything. If your home or business is affected by storm damage, water or otherwise, it’s very important to prioritize restoration in order to minimize loss. Knowing what to expect will help bring back your normal day-to-day routine.

Once it is safe to do so, check your property for damage. It’s important to make sure that the area is safe, so refer to local news to be certain that there are no more storm hazards. 

Be very careful to watch out for: broken glass, exposed nails, downed power lines, collapsed roofing, and standing water. When assessing damage, be sure to keep ample distance from downed power lines.

Important places to look immediately following a storm? Look for any damage to the outside unit. This means scanning all exterior services for damage such as splitting, cracks, chipping, and discoloration. Both windows and doors are prone to damage from being hit by debris and hurt by strong gusts of wind. In addition, be sure to locate outside appliances such as an air conditioner to be sure that it is still working properly.

It’s important to get a professional contractor in as soon as you suspect damage. Any signs of water damage could lead to the immediate and swift growth of mold in the area. Trust SERVPRO of Midtown Manhattan and Southern Staten Island to take the heavyweight of the responsibility off of your back. Choose one of the most reliable names in Cleanup and Restoration to make sure that your life can get back on track--fast! 


All You Need to Know about Certified: SERVPRO Cleaned

8/4/2020 (Permalink)


Beginning in March, New York City went into lockdown alongside other major US cities as the world braced itself for the COVID-19 pandemic. This new reality has challenged what it means to be clean for both homeowners and businesses everywhere. As the biggest name in restoration and cleanup, SERVPRO launched Certified: SERVPRO Cleaned in order to give Americans the confidence to go back into the office, back to work, back to living their lives. This vigorous program is designed to fit strict CDC guidelines and use EPA approved disinfectants, offering a professional clean that is backed by over five decades of SERVPRO experience in biohazard cleaning.

The Certified: SERVPRO Cleaned process begins by addressing each customer’s three unique "Cs":

  1. Consult:  A representative will create a custom cleaning program to address all areas needed to assure success.
  2. Clean: Our professionals will come in to deliver a thorough cleaning process that adheres to our strict CDC guideline approved COVID-19 response cleaning.
  3. Certify: A shining seal of approval that is granted once your space has been properly cleaned and sanitized. Once we can certify that your place is ready to open back up, SERVPRO will give you a symbol of excellence to reassure employees and customers alike.

Our program focuses on maintaining the highest standards of cleanliness. This is achieved by our team of professionals coming to sanitize hard and soft surfaces, focusing on cleaning high touch surfaces, and providing hygiene products and signage for guests. If you want to re-open with the utmost confidence, you need to trust the biggest name in cleaning and restoration: SERVPRO. As Staten Island begins to open up, make sure that you’re providing customers with a clean that adheres to high standards of cleanliness. Give us a call at (718) 979-4100 to get started!


What is the SERVPRO difference?

7/29/2020 (Permalink)

Image of Certified: SERVPRO Cleaned sticker on window Trusted by Americans for over 50 years: SERVPRO has proven itself by leading the industry in cleaning and restoration!

Here at Southern Staten Island SERVPRO, we have a whole team of professionals that are specially equipped to handle any situation, 24/7 and 365 days a week! Our results are a testament to our promise to providing the very best service to our clients by providing expedited service and not compromising on value!

Always On Call

Whether it is two o’clock in the morning or in the afternoon, SERVPRO is able to dispatch a team of professionals to quickly address any issue you may have. Burst pipes? Fire damage? Flooding? No matter what you’re facing, SERVPRO is standing by with the best equipment and professionals in the field.

No Job Too Big

Did you know that the SERVPRO Disaster Recovery Team is both prequalified and strategically positioned to handle a natural disaster of any size within the United States? Our SERVPRO Commercial Large Loss Division is uniquely positioned to help in case of any large loss with urgency and unmatched mitigation efforts. Whether flood or tornado, hurricane or storm, the Disaster Recovery Team is prepared for the unpredictable! We were ready to mobilize during Hurrican Sandy in 2012, calling upon our 1,700 strong network of franchises across the globe!

Proven Track Record

SERVPRO is a trusted franchise that has been a leader in the cleanup and restoration industry for over 50 years. In that time, we have been trusted by businesses, homeowners, the insurance industry, and the government! 

No matter how big your disaster, we will make sure it looks "Like it never even happened." Just give us a call at (718) 979-4100!

How to Prevent Fires

7/29/2020 (Permalink)

Engulfed flames Fires can be devestating. Be sure to follow these tips to protect those in your household!

Home fires can get out of control fast. After all, it only takes five minutes for a home to become engulfed in flames. Fires spread fast, with a major fire able to develop within 30 seconds. In order to prevent fires from starting, please take care to review the following information to keep you and your family safe!

Check Your Smoke Alarm

A working smoke alarm can be the difference between life and death in the case of a fire. We recommend you install a dual-sensor smoke alarm: these contain sensors that pick up on both ionization and photoelectric smoke. Test your batteries monthly and replace batteries annually. Depending on your manufacturer, you can expect to change your smoke alarm once every 8-10 years.

Stay in the Kitchen

If you are actively using heat to cook in the kitchen, be sure to supervise at all times. If you have to leave at any point, be sure to turn off the stove. Cooking is the #1 cause of house fires and can be easily prevented by being diligent. 

Cut Those Wires

Any appliances that have worn or damaged cords should be replaced ASAP. Wires that are frayed can cause fires, especially if close to rugs or furniture that can spread the fire further.

Watch the Flammables

When cooking, be sure to keep flammables (such as alcohol or hand sanitizer) far away from the heat source.

Child Supervision

Never leave a child unsupervised near a stove or candles! Not even for a short period of time should children be left unattended with a source of fire.

Most house or apartment fires are easily avoidable. With some foresight, you may never have to know the damage that can accompany a fire in the home. However, we here at SERVPRO of Southern Staten Island are here to help if you require help for fire restoration. Just give us a call at (718) 979-4100 and we will make it look "Like it never even happened."

Essential Tips for Moving During COVID-19

7/28/2020 (Permalink)

SERVPRO Technician Wiping Down Surface Moving During COVID-19? Our professionals are uniquely qualified and prepared to maintain strict safety precautions.

Although most of the country is staying home right now due to COVID-19, there are many in New York City who are tasked with having to find a new house or apartment to move into. Moving to a new home is always stressful, but it can be extremely nerve-wracking when done during a pandemic. To ensure that your move is done as safely as possible, we have created an essential list of cleaning and inspection tips to help keep you and your family safe.

First Things First! Can the virus live on surfaces?

The Centers for Disease Control (CDC) has made it clear that the virus is more likely to be spread via respiratory droplets than through contact with contaminated surfaces. From what researchers have observed, the virus can survive on surfaces for up to three days on a variety of materials. Best advice? The CDC recommends cleaning surfaces that are visibly dirty and then sanitize to rid your home of the virus and protect against spreading COVID-19.

Tip #1 Clean BEFORE Disinfecting

To differentiate between cleaning and sanitizing, it is important to understand the following. Cleaning refers to removal: of germs, dirt, and any other impurities that may be resting on household surfaces. In contrast, to disinfect is to use chemical disinfectants that can kill germs on contact. Your best shot of lowering the risk of spreading the virus is to clean all surfaces and to then use an approved disinfectant, such as Lysol Disinfecting Spray. For more approved household cleaners, please check out the official EPA list.

Tip #2 Make Sure to Leave Windows Open

According to the CDC, during times of illness, it is important to have fresh air circulation. When moving and after, be sure to keep all doors and windows open to ensure a breeze to flow throughout the home. Also, leaving doors open will lessen the contact made on high traffic surfaces such as door frames and handles during the moving process by those in your household as well as movers.

Tip #3 Don’t Forget to Check For Mold

If you are moving to an apartment or home that has been abandoned, such as during the COVID-19 outbreak, your new home may be at risk for containing mold. Reoccupying a space after a period of building inactivity leads to the risk of microbial hazards (i.e. mold). Before moving into an apartment, check all ceilings, walls, and floors for water spots, as they indicate a high potential for mold growth.  Moisture is needed for mold to grow, so be sure to also check for any leaks or spots that indicate mold growth. Areas that are most likely to contain mold are kitchens and bathrooms: be sure to inspect each cabinet and drawer as well.

Please remember that if anyone in your household has a respiratory issue, it is considered dangerous to move into any building that is suspected to have mold. If you do see any problem areas, be sure to act quickly and contact a SERVPRO professional as soon as possible to take care of your mold issue immediately. 

Tip #4 Keep Clear Safety Standards with Movers

If you are utilizing a moving company to help with transporting and placing your items, be sure to make your safety standards clear. Movers should be given clear instructions on what your expectations are. This may include correctly wearing PPE, cleaning/disinfecting the truck, removing shoes before coming into a home, keeping a standard 6-feet social distance from others, being sure to minimize contact, washing hands frequently, etc. By communicating these safety standards and expectations, you will be able to minimize the risks of spreading the virus during the move-in process.

Did you know that SERVPRO can help you with your moving needs? Our trained staff can safely box and transport all household items to ensure a successful move. Our team is equipped to make sure your items arrive perfectly intact. Also, all SERVPRO technicians as well as keeping strict hygienic protocol. 

Tip #5 For True Peace of Mind? Hire SERVPRO for a Professional Cleaning!

Unlike a typical janitorial cleaning, SERVPRO has expert technicians who are highly trained and have experience dealing with hazardous work, be it COVID-19 cleaning or the more typical mold work. SERVPRO has both the correct professional equipment and the trained professionals that will give new homeowners and renters an invaluable peace of mind and greatly reduce the stress brought upon by moving. Our professional cleanup process includes cleaning of porous and non-porous surfaces, disinfecting of all high-traffic spaces that are most likely to contain the virus: handrails, shelving, bathroom fixtures, etc.

If you’re moving into a new space, it is important to follow these tips to be prepared and minimize the chance of contracting the virus. If you require professional cleaning of your new home or help with moving in, our professionals at SERVPRO are always prepared to help you!

What to do After a Fire

6/28/2020 (Permalink)

Few things are as devastating to NYC homeowners are a house fire. If your home catches fire, the New York SERVPRO team works to help you begin the process of rebuilding your life. However, there is a list of things you must do following a fire that applies to homeowners anywhere in NYC, Manhattan, or anywhere else in New York. 

Call Your Insurance Adjuster ]

You must call your insurance company right away. Your agent will help you understand what happens next, and they will walk you through the process of finding contractors and handling your everyday needs. Your adjuster helps you find a place to stay in New York while your home is unlivable, and he or she helps you with the financial aspect of your situation. 

Call A Restoration Specialist 

SERVPRO is a restoration company that helps people with their homes following a fire throughout Manhattan and other cities. What makes a restoration company imperative is that you cannot go back into your home when there is fire damage. It must be cleaned, boarded, and there are other issues that must be handled. For example, water damage is another problem to add to the list following a fire. 

Sort Your Property 

Once you have a restoration specialist handle the details inside your home and you’re cleared to enter, it’s time to sort your property. There may be undamaged items in your home that you can salvage. There are many more that are unsalvageable, and those items will need to be sorted and disposed of. 

Being the victim of a house fire is devastating. It’s also confusing and scary, but you are not required to go through this alone. The people you hire to help you with your new needs are here to make sure you know what to expect. They’re here to make sure

Have Questions About Fire, Smoke, or Soot Damage?

6/28/2020 (Permalink)

Call Today 718-979-4100

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Southern Staten Island, which is staffed 24 hours a day. Our team will ask a series of questions regarding the fire damage event that will help us prepare for dispatch.

Step 2: Inspection and Fire Damage Assessment

Our Project Managers will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This is a crucial step to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Damage from a fire can often ruin windows, walls, and roofs. To keep your property secure we offer board up and tarping services.

Step 4: Water Removal and Drying 

If there is water present from sprinklers, emergency services, or natural causes, the water removal process begins almost immediately. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO of Southern Staten Island will use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire conditions. We are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition is our goal. This could involve minor repairs or it may entail major repairs. Either way, we are prepared to help you every step of the way.