Recent Posts

THE SERVPRO DISASTER RECOVERY TEAM IS HERE FOR YOU

11/12/2019 (Permalink)

53' trailer Unexpected loss from heavy storms, hurricanes, tornadoes, & blizzards can do serious damage to a property and put a great deal of stress on the owner.

The weather can be unpredictable and intense.  No one can control the weather. SERVPRO of Southern Staten Island is available 24 hours a day, 7 days a week, 365 days a year to help restore your home after any type of havoc a storm may leave behind.

SERVPRO of Southern Staten Island has a specialized storm team and large loss response system to provide the resources to restore your property in the event of a disaster. SERVPRO tactically places disaster teams across the country to travel when needed and provide disaster relief after large storms. Our disaster team is available 24 hours a day and 365 days a year and are prepared for the unexpected.

Call SERVPRO of Southern Staten Island today 212-768-9400!

Call SERVPRO of Southern Staten Island With All Your Water Damage Needs

11/4/2019 (Permalink)

liquid on floor At SERVPRO of Southern Staten Island we promise to put our customer’s needs above all else.

Here at SERVPRO of Southern Staten Island we know that water damage can occur at anytime and can leave property owners with the stress of needing to fix the destruction as soon as possible. Our professionally trained restoration crew will assess the damage and use the proper equipment to have your property back to its original state in no time.

In this specific apartment, the owner had called us when a water damage situation occurred. We came to assess the crisis immediately and set up dehumidifiers and dryers as soon as. Possible. Our customer was extremely happy with how fast and thorough our crew was. 

We know that some situations are out of our control. We are a 24-hour emergency service that you can call to evaluate the damage and set up the necessary equipment immediately.

Storms can strike at anytime and catch property owner’s by surprise.

11/4/2019 (Permalink)

equipment hallway Our goal at SERVPRO of Southern Staten Island is to restore your property back to a clean, safe, and healthy, environment.

Storm and flood damage can leave property owner’s overwhelmed and devastated. Thankfully, SERVPRO of Southern Staten Island is an emergency service that is available 24 hours a day. Our crew is well prepared to deal with any size damage might have occurred on your property due to a storm.

Recently, SERVPRO of Southern Staten Island was called to a home to resolve damage that was due to a storm. When our crew arrived at the home, they performed emergency services which included, setting up 4 dehumidifiers, and 8 air movers. Our crew then cut 1 access hole and ducted it to lay flat in the hallway, where most of the damage occurred.  The following day, we performed the remaining remediation in the home.

Our crew noticed a lot of water had accumulated in the ceilings of the closets, so they put 3 access holes with lay flats ducted to air movers and a dehumidifier. Then, they removed the base trim in the hallways and put another lay flat ducted to a dehumidifier, which they planned to check the following day to see the moisture level. By day 3 when we returned, the moisture levels in the bathroom had gone down significantly, but the ceilings still needed additional drying. When our crew went back a few days later to do a moisture reading, the flooring in the second hallway was still wet but the main hallway had dried.

When the damage after the storm was resolved, and we removed all our equipment, the homeowners were very satisfied with our work and appreciative that we were able to help so quickly. For all your restoration needs call us 24/7 at: (718) 979-4100.

Staten Island Restaurant Inundated with Category 3 Water Damage was Restored by SERVPRO

10/28/2019 (Permalink)

sewage and broom on floor This Richmond County restaurant was extremely elated that Football Sunday did not get canceled due to their sewage back up!

Your locally owned and operated SERVPRO of Southern Staten Island has a crew of highly trained professionals who are properly equipped to deal with water damage of any kind. If your home or business has been affected by water damage, our crew is available around the clock to assist you.

We recently helped a local business when they suffered a loss due to water damage. When our crew arrived at the loss, they immediately took the proper steps to asses the damage. We began the remediation process by setting up 3 dehumidifiers, and 6 air movers. Our crew also extracted all contaminated water and sanitized the affected areas. The next day, when our crew entered the property, the walls including drywall in the pump room were still saturated. Also, the trim under one of the brick walls was seeping water and the floor was saturated.

Our crew was dealing with a category 3 contamination. Category 3 water damage contains water that is grossly polluted with disease-causing bacteria, toxins and is extremely unsanitary. Water damage in this form can be caused by sewer back flow, a broken toilet bowl containing feces, and rising flood water. This type of water is referred to as black water. If not handled properly the black water can evaporate into the air and remain in the property for an extended period time, which is very unhealthy.

The SERVPRO of Southern Staten Island crew worked extremely hard to make sure this serious category 3 water damage situation was properly fixed. Not only did our crew resolve this issue, but they did it in a timely manner so that this business was able to be open for an important event they had booked.

Water damage is a serious situation, but with the right defense, you can save your property from any extra harm that may occur if this situation is not handled in a timely and proper manner. SERVPRO of Southern Staten Island is equipped to help you with your Category 3 water damage and restore your property back to a healthy and safe environment. Contact us at: (718) 979-4100.  “Like it never even happened”.

Staten Island Business Scorned by Mold

10/28/2019 (Permalink)

green equipment cut walls Your locally owned and operated, SERVPRO of Southern Staten Island has a crew of trained professionals for you & we are available 24/7 to help!

Mold can have a destructive impact on a commercial property. Mold from storms or other types of water exposure can badly damage local businesses and homes. Commercial properties are at a high risk of losing business until or while the mold issue is being resolved. Commercial Properties need a crew of highly trained professionals to remove or re-mediate mold. 

Our crew is extremely familiar with dealing with mold remediation and removal. We were recently working at a commercial mold loss. When our crew arrived on site, we removed all the carpeting in two rooms that were impacted by mold. Then, we finished removing the sheet rock on all four walls of the office.

We needed to remove all the debris. Unfortunately, the mold issue had spread to three palettes near the company’s file room that was supporting several empty boxes. The bottom rows were completely contaminated, so we had disposed of them for safety purposes. The area was completely wiped down with antimicrobial, to get rid of any harmful toxins that could have spread. Our crew then placed additional drying equipment by the conveyor belts of the office and stairwell in the back end of the warehouse.

In the days following, our crew began removing the screws from the frame holding the sheet rock and HEPA vacuumed all debris. The area was sprayed with a second coat of antimicrobial. The floors in one of the property’s storage room and the main office were removed. The room was HEPA vacuumed and wiped down with antimicrobial, this was necessary to kill the spread of bacteria and viruses that. We manipulated the filing cabinets to provide the property’s workers with accessibility to their contents. The filing cabinets were thoroughly wiped down with antimicrobial. All affected contents, including two desks were photographed for insurance purposes and then disposed. 

SERVPRO of Southern Staten Island is fully prepared with a qualified crew and the right materials to remove a commercial property’s mold infestation of any size. We can respond quickly with 24 hours, around the clock services to get your business back up and running in no time. Call us at (718) 979-4100.

Water Damage in a Commercial Property

10/24/2019 (Permalink)

water damage walls Water damage can strike a commercial property at any time, make sure your prepared.

If your commercial property suffers significant water damage your locally owned and operated SERVPRO of Southern Staten Island offers around the clock emergency service. Water damage in your commercial property can be caused by, a flood from a storm, a burst/ leaky pipe, or even a broken sewage system.  

As an owner, or property manager of a commercial building it is extremely important to hire a professional water damage remediation service to assist in taking care of the loss and preventing future damage that can occur if the loss is not treated in a timely and correct manner. SERVPRO of Southern Staten Island has a crew of certified and accredited professionals who are ready to assist you in a timely and professional manner.

Recently, SERVPRO of Sothern Staten Island was able to help a local hotel, when a sprinkler system was activated on the 5th floor of the building, leading to water damage. Our crew responded to their call immediately. We began to assess the extent of the damage and returned in the days following to continue the scope of the work.

Our SERVPRO crew arrived on sight and began the extraction and cleaning of the affected areas. First, we removed the damaged area rugs from under the beds and submitted them for appraisal. Base-molding was removed from wet sheet rock walls in the effected rooms and corridors. Cavity holes were then drilled to begin the proper drying process.  The 5th Floor carpet was removed and the sub floor (concrete) was treated with antimicrobial. The antimicrobial was utilized to destroy or suppress bacteria, viruses, and fungi that the water damage caused. Our crew also had to remove the 4th floor carpet. We cut 1x1 access holes in the ceiling corridor to allow air flow in the ceiling cavity. For proper drying, we let the equipment run for 3 days.

Our crew cleaned and deodorized both the 4th and 5th floor. We used dehumidifiers, air movers and scrubbers to properly clean and remove the water. Our SERVPRO crew was able to take care of the water damage in an appropriate and professional way while also being mindful of the occupants in the hotel.

Water removal services from our professionally trained team at SERVPRO of Southern Staten Island can lessen stress and restore your commercial property to its preloss state rapidly. Our services are available for you 24 hours a day, 365 days a year. Call us at (718) 979-4100.

How SERVPRO of Southern Staten Island Handles Water Damage

10/22/2019 (Permalink)

water on floor Water Damaging the Floor and Contents

Unfortunately, water damage and flooding are extremely common in basements. New York basements are especially vulnerable to flooding from burst pipes, rain, and sewage leakages. Your local, independently owned and operated SERVPRO of Southern Staten Island is an expert in providing emergency services. 

There are many factors such as: when the loss occurred as opposed to when it is reported to us, what caused the loss, when the cause will be repaired, the extent of the damage, etc. that contribute to the work that will need to take place to restore the property back to its original state.

SERVPRO of Southern Staten Island encourages customers with water cleanup to contact us as soon as possible, so we can respond with 24- hour emergency service. Sometimes customers contact us after an issue arises while they are away. In this instance, a customer called us upon returning home from a vacation to a water heater that had burst. Upon her return home we came to perform EMS and assess the damage and contamination that occurred.  

Our crew placed the necessary equipment in the basement to handle the loss. Water extractors, dehumidifiers, and air movers to remove water were quickly deployed, and we also removed base molding.  While going through the basement our crew discovered a lot of content. We took an inventory of all the content, then we placed a 20-yard dumpster out in front of the street to dispose of all damaged property. All removed and damaged belongings were accounted for by insurers.

Containment needed to be set up on the door to the basement. Then, we assessed the customer’s vents to see if they were affected. Unfortunately, the customer’s vents were affected. We scheduled an appointment with our duct cleaning/ HVAC division, then covered the vents in the basement. Our crew had to remove the carpet and padding, while the content is being manipulated. Two-foot flood cuts were made all around the room and base trim was removed. Additionally, SERVPRO of Southern Staten Island performed any general cleaning that was necessary to restore the basement to its original state and to make sure the environment is safe and healthy. 

If a water loss incident of any size has occurred, SERVPRO of Southern Staten Island has a crew of trained professionals and equipment that is available to help 24 hours a day, 7 days a week, and 365 days a year. Contact us at (718) 979-4100.

Don't Do It Yourself! Leave it To the Professionals!

10/20/2019 (Permalink)

wet floor drywall Staten Island Home Inundated With Water Damage, SERVPRO of Southern Staten Island is your Emergency Contact!

A living room can flood at any time, although flooding most often occurs from water inundation. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Staten Island home could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Flood Damage?

Call SERVPRO of Southern Staten Island Today - 718-979-4100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, as well as, cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southern Staten Island and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flood Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing for You to Worry About
  • Our Technicians are Highly Trained in Water Restoration Techniques
  • We use 500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Flooding? Call Us Today – We’re Ready to Help 718-979-4100.

Battering Storm, Staten Island? Call SERVPRO 24/7/365!

10/19/2019 (Permalink)

structure impacted When the Storm hits, SERVPRO has got you Covered!

SERVPRO of Southern Staten Island specializes in storm and flood damage restoration that have affected homes or businesses. Our crews are professionally trained regularly, and we use specialized equipment to restore your home to its condition, Like it never even happened.

Faster Response Time

Since we are locally owned and operated, we can respond quicker and ensure our trucks are loaded with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Richmond County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 718-979-4100.

Biohazard Cleanup and Restoration in Richmond County!

10/14/2019 (Permalink)

bloody kitchen floor 24/7/365 Bloodbourne Pathogen Cleanup - Like it never even happened!

SERVPRO of Southern Staten Island is recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies. SERVPRO of Southern Staten Island Professionals offer fast and reliable biohazard, vandalism and crime scene cleanup and remediation services to residential and commercial property owners.

  • Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Southern Staten Island’s crew are professionally trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal in accordance to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products SERVPRO of Southern Staten Island helps turn unsafe environments into clean and safe homes and businesses.

SERVPRO of Southern Staten Island can help with:

  • Bloodbourne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Blood Bourne Pathogens- SERVPRO of Southern Staten Island professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances as a result of accident, trauma, crime or death. Our trained professionals thoroughly clean, disinfect and deodorize the structure.

Methamphetamine Labs- Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout the structure. At SERVPRO of Southern Staten Island, our trained professionals follow all applicable federal and state guidelines to clean all surfaces.

Arson and Vandalism- Our trained professionals are recognized leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Southern Staten Island also provides general cleaning and deodorization of services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup- Sewage backups and black water intrusions are more than just nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Southern Staten Island’s professionals remove the sewage, contaminants and moisture, and disinfect while they clean. Our trained professionals ensure the structure is cleaned, disinfected and deodorized.

Call us today at 718-979-4100 for services 24/7/365!