Recent Posts

Extension Cord Safety: What to Do & What to Avoid Doing

1/10/2020 (Permalink)

man in white suit encapsulating roof When using extension cords, prevent them from becoming potential fire hazards.

Extension cords are both a common and convenient way to bring power to electrical devices. However, when used without proper caution, they can become fire hazards and pose risks to your personal safety.

Follow these tips to help keep your home safe when using extension cords:

Selecting extension cords

  • Purchase only cords that have been approved by an independent testing laboratory.
  • For outdoor projects, use only extension cords marked for outdoor use.
  • Read the instructions (if available) for information about the cord's correct use and the amount of power it draws.
  • Select cords that are rated to handle the wattage of the devices with which they'll be used. A cord's gauge indicates its size; the smaller the number, the larger the wire and the more electrical current the cord can safely handle.
  • Consider the length you'll need, longer cords can't handle as much current as shorter cords of the same gauge.
  • Choose cords with polarized or three-prong plugs.
  • For use with larger appliances, thick, round, low-gauge extension cords are best. For smaller appliances and electronics, you can use thin or flat cords.

Using extension cords

  • Never remove an extension cord's grounding pin in order to fit it into a two-prong outlet.
  • Avoid powering multiple appliances with one cord.
  • Never use indoor extension cords outdoors.
  • Don't plug multiple cords together.
  • Don't run extension cords under rugs or furniture.
  • Never tape extension cords to floors or attach them to surfaces with staples or nails.
  • Don't bend or coil cords when they're in use.
  • Cover unused cord receptacles with childproof covers.
  • Never use extension cords that feel hot to the touch.

Caring for extension cords

  • Always store cords indoors.
  • Unplug extension cords when they're not in use.
  • Throw away damaged cords immediately.
  • Pull the plug — not the cord — when disconnecting from the outlet.

Remember, extension cords are intended to be temporary wiring solutions. If you find you're using them on a permanent basis, this can be a hazard.

Please call your leading professionals, SERVPRO of Southern Staten Island if you or a loved one experience ramifications on your home at 718-979-4100!

Candle Safety is Important

1/9/2020 (Permalink)

encapsulated room Candles create the perfect ambiance, but a lit candle can easily ignite anything flammable in its presence.

Fast Facts:

  • 38% of home candle fires start in bedrooms and cause 35% of associated deaths. 
  • More than 50% of all candle home fires start because the candle was too close to a a flammable item (I.E. mattresses, bedding, curtains, cabinetry, or furniture are ignited). 
  • In 12% of home candle fires and in 25% of associated deaths and injuries, the household occupants were asleep when the fire occurred.
  • Unsupervised children are involved in 20% of home candle fires. 
  • Having a working smoke alarm reduces one’s chances of dying in a fire by nearly 50%.
  • 11% of home fires are caused by falling asleep while a candle is lit
  • 58% of home fires started when something flammable was too close to the lit candle
  • 36% of home fires start in the bedroom

Preparedness Tips:

  • Remember that lit candles are fire. Keep them at least 12 inches from anything that can burn, such as curtains, bedding, mattresses, paper, books, flammable decorations, clothing, and upholstered furniture.
  • Never leave a room or go to sleep before blowing out all lit candles.
  • Use candle holders that are sturdy and won’t tip over easily. Candle holders that are made from a material that cannot burn, and are large enough to collect dripping wax would also be a good idea.
  • Place candles where they cannot be reached or knocked over by pets or children.
  • During an emergency, always use flashlights instead of candles as light sources.
  • Never leave a child unattended in a room with a candle. Additionally, keep all matches and lighters out of reach of children.
  • Keep all lit candles and any other open flames away from flammable liquids.


1/3/2020 (Permalink)

soot covered bathroom Soot is one of the most dangerous forms of air pollution, if your home is affected please call SERVPRO of Southern Staten Island today at 718-979-4100

A puff back can incite when an oil burner doesn't ignite immediately causing oil fumes to build up before ignition, resulting in an explosion like the backfiring of a car.  Buildup of debris can also create an excessive explosion at ignition.  In either case, the explosion can shoot soot and debris through the furnace or boiler's exhaust system and into your home. 

If you have a forced air system (a hot air system as opposed to a hydroponic, or hot water, system) the problem will likely be worse as the heating ducts can spread soot into every corner of your home, with the same efficiency that they spread heat.  A puff back can be a chronic problem, with each ignition sending forth a small amount of soot that slowly accumulates on heating vents, ceilings, carpets or baseboards, or it can be a single sudden event that sends a large amount of soot through the heating system.

What Should You Do?

It is quite amazing how much the soot can cover - it goes everywhere!  It can even force you out of your home in some cases.  This soot is not just a powder-like substance, but it is also black and sticky and will include a mixture of oil that is difficult to clean.  This dirty residue needs to be cleaned as soon as possible!  Oil-based soot is extremely difficult to remove.  In addition to the soot, a puff back causes a foul odor to permeate your home.  So, what should you do?

  • Assess the situation and the amount of damage that was done
  • Wash all affected clothing and fabrics in the house - some may require professional dry cleaning
  • Throw away all exposed food
  • Call a repairman to fix the malfunctioning oil furnace
  • Call a cleaning service to take care of the soot and chemicals

And that's where you need a puffback specialist to thoroughly clean and deodorize all affected items and SERVPRO of Southern Staten Island is available 24/7/365 to assist as this is just one of our many services!

What to do when your sink is backed up!

1/3/2020 (Permalink)

sink orange water overflowing When water does the opposite and flows back up through the drain, it’s a pretty good indicator that you have a problem. But where should you start?

If your sink is backed up, there are several contributing factors that could be causing the problem.

  • Something lodged in the p-trap
  • Hair caught in and around the drain stop
  • The buildup over time of soap, lotions or grease 

Clear the Drain Stop When Your Sink is Backed Up

When a sink is backed up, there are a few things to check before calling SERVPRO of Southern Staten Island.

  • Check the area around your drain stop. The least invasive method to clear the drain is to check and see if the drain stop has hair or another foreign object clogging it.

When hair or other materials start to build up in the drain stop area, it can also start accumulating other debris, making the clog worse. Clearing the drain stop, and keeping it clear, is imperative when the sink is backing up. Once cleared, run some water into the sink. If it is still backing up, then it is time to move under the sink.

Clearing the P-Trap 

The next place to check when your sink is backed up is the p-trap. The p-trap is the name given to a plumbing device designed to prevent sewer gases from coming back up the drain. The bend in the pipe fills with water that forms a barrier keeping noxious gases from re-entering your home. The p-trap has a secondary purpose of trapping any items that may mistakenly fall down the drain. The device gets its name from its similar appearance to a sideways letter “P,” and you’ll find it directly below your sink’s drain. 

When your sink is backed up, the p-trap is a good place to start. It’s easily accessible, and items or debris stuck in the p-trap are the most common cause of backed up water. No matter if the pipes under your sink are made of PVC or metal, the p-trap should be easy to remove by unscrewing the slip-nut joints on either end. Take care when removing the p-trap so as not to spill the water trapped in it.

Once you have it removed, check it for items lodged in it. Check it also for build-up that may be restricting the flow of water through the p-trap. Once you have it cleaned out, reconnect it and check to see if the water is flowing freely. 

Buildup in the Pipes

If cleaning both the drain stop and the p-trap doesn’t resolve the problem when your sink is backed up, the problem may be deeper. It may be a buildup of soaps, lotions, grease or oil in your pipes. Any of these substances can start building up on the walls of your pipes, and once it starts it will continue to accumulate more debris until your pipes are clogged.

There are a few products intended for clearing fully clogged pipes, but there are also some home remedies that can help. If drainage is slow, bring a kettle of water with a half-cup of baking soda in it to a boil. Once boiling, pour the mixture down the drain. It will dissolve fatty acids that are constricting water flow within 10 minutes.

Due to the highly dangerous chemicals used in clog cleaners such as Drano, we don’t recommend using them to clear clogs. There are much safer and more environmentally friendly ways to fix a backed-up sink. 

Is Your Sink Still Backed Up?

If you have stubborn sink drainage problems, sometimes the best answer is to call in the professionals. In the Richmond County area, your first call should be to SERVPRO of Southern Staten Island. Our team of knowledgeable and experienced plumbers can diagnose your specific issue quickly and correctly.

Benefect® Botanical Disinfectant

1/2/2020 (Permalink)

cleaning supplies on shelves SERVPRO of Southern Staten Island only uses natural, safe and environmentally friendly cleaning supplies. Give us a call today at 718-979-4100!!

Benefect® Disinfectant is a Botanical Disinfectant, Fungicide, Virucide*, Tuberculocide, Cleaner and Deodorizer. Benefect® Disinfectant is EPA registered as a No Rinse No Wipe product. Just Spray and Walk Away. There are no label warnings or precautionary statements for use or disposal.

I. Directions:

  • No dilution required
  • Must SHAKE before each use.

II. Apply the product using one of the following:

  • ULV misting device
  • Sprayer - Pump or hand held
  • Cloth or sponge
  • Mop


  • Apply and wipe away
  • No rinsing required


  • Apply
  • Dwell 10 minutes
  • No rinsing required

 V. Specifications:

  • pH: 4 - 5
  • Shelf Life: 3 years
  • Color: Light tan Liquid
  • Size: Gallon
  • Fragrance: Lemon & Spice
  • Coverage: 1000 – 1200 ft2 per gallon


  • Bacteria – Gram-negative & Gram-positive
  • MRSA ? Salmonella enterica
  • Staphylococcus aureus
  • Pseudomonas aeruginosa Fungi
  • Trichophyton mentagrophytes Virus
  • HIV – 1 (AIDS virus)
  • Tuberculosis (Mycobacterium tuberculosis)


  • Residential – Commercial – Medical
  • Hospitals and Nursing homes
  • Food prep facilities
  • Schools, Universities and Daycare facilities
  • Health clubs
  • Sports equipment
  • Boarding and breeding kennels
  • Any area where high risk or chemically sensitive individuals may be present.


  • Disinfect hard non-porous materials
  • Control or inhibit odor on a variety of porous & semi porous materials including:
  • wood studding
  • subfloors
  • trim
  • lumber
  • tack strips
  • concrete
  • paneling
  • Deodorize
  • carpeting
  • carpet padding
  • other semi porous furnishings


  • Registered with the EPA as effective against blood borne/body fluid pathogens including Mycobacteria Tuberculosis (TB) and the HIV-1 virus.


  • Wipe to remove surface molds.
  • Spray after remediation procedure is complete.
  • Use proper remediation protocols


11/12/2019 (Permalink)

53' trailer Unexpected loss from heavy storms, hurricanes, tornadoes, & blizzards can do serious damage to a property and put a great deal of stress on the owner.

The weather can be unpredictable and intense.  No one can control the weather. SERVPRO of Southern Staten Island is available 24 hours a day, 7 days a week, 365 days a year to help restore your home after any type of havoc a storm may leave behind.

SERVPRO of Southern Staten Island has a specialized storm team and large loss response system to provide the resources to restore your property in the event of a disaster. SERVPRO tactically places disaster teams across the country to travel when needed and provide disaster relief after large storms. Our disaster team is available 24 hours a day and 365 days a year and are prepared for the unexpected.

Call SERVPRO of Southern Staten Island today 212-768-9400!

Call SERVPRO of Southern Staten Island With All Your Water Damage Needs

11/4/2019 (Permalink)

liquid on floor At SERVPRO of Southern Staten Island we promise to put our customer’s needs above all else.

Here at SERVPRO of Southern Staten Island we know that water damage can occur at anytime and can leave property owners with the stress of needing to fix the destruction as soon as possible. Our professionally trained restoration crew will assess the damage and use the proper equipment to have your property back to its original state in no time.

In this specific apartment, the owner had called us when a water damage situation occurred. We came to assess the crisis immediately and set up dehumidifiers and dryers as soon as. Possible. Our customer was extremely happy with how fast and thorough our crew was. 

We know that some situations are out of our control. We are a 24-hour emergency service that you can call to evaluate the damage and set up the necessary equipment immediately.

Storms can strike at anytime and catch property owner’s by surprise.

11/4/2019 (Permalink)

equipment hallway Our goal at SERVPRO of Southern Staten Island is to restore your property back to a clean, safe, and healthy, environment.

Storm and flood damage can leave property owner’s overwhelmed and devastated. Thankfully, SERVPRO of Southern Staten Island is an emergency service that is available 24 hours a day. Our crew is well prepared to deal with any size damage might have occurred on your property due to a storm.

Recently, SERVPRO of Southern Staten Island was called to a home to resolve damage that was due to a storm. When our crew arrived at the home, they performed emergency services which included, setting up 4 dehumidifiers, and 8 air movers. Our crew then cut 1 access hole and ducted it to lay flat in the hallway, where most of the damage occurred.  The following day, we performed the remaining remediation in the home.

Our crew noticed a lot of water had accumulated in the ceilings of the closets, so they put 3 access holes with lay flats ducted to air movers and a dehumidifier. Then, they removed the base trim in the hallways and put another lay flat ducted to a dehumidifier, which they planned to check the following day to see the moisture level. By day 3 when we returned, the moisture levels in the bathroom had gone down significantly, but the ceilings still needed additional drying. When our crew went back a few days later to do a moisture reading, the flooring in the second hallway was still wet but the main hallway had dried.

When the damage after the storm was resolved, and we removed all our equipment, the homeowners were very satisfied with our work and appreciative that we were able to help so quickly. For all your restoration needs call us 24/7 at: (718) 979-4100.

Staten Island Restaurant Inundated with Category 3 Water Damage was Restored by SERVPRO

10/28/2019 (Permalink)

sewage and broom on floor This Richmond County restaurant was extremely elated that Football Sunday did not get canceled due to their sewage back up!

Your locally owned and operated SERVPRO of Southern Staten Island has a crew of highly trained professionals who are properly equipped to deal with water damage of any kind. If your home or business has been affected by water damage, our crew is available around the clock to assist you.

We recently helped a local business when they suffered a loss due to water damage. When our crew arrived at the loss, they immediately took the proper steps to asses the damage. We began the remediation process by setting up 3 dehumidifiers, and 6 air movers. Our crew also extracted all contaminated water and sanitized the affected areas. The next day, when our crew entered the property, the walls including drywall in the pump room were still saturated. Also, the trim under one of the brick walls was seeping water and the floor was saturated.

Our crew was dealing with a category 3 contamination. Category 3 water damage contains water that is grossly polluted with disease-causing bacteria, toxins and is extremely unsanitary. Water damage in this form can be caused by sewer back flow, a broken toilet bowl containing feces, and rising flood water. This type of water is referred to as black water. If not handled properly the black water can evaporate into the air and remain in the property for an extended period time, which is very unhealthy.

The SERVPRO of Southern Staten Island crew worked extremely hard to make sure this serious category 3 water damage situation was properly fixed. Not only did our crew resolve this issue, but they did it in a timely manner so that this business was able to be open for an important event they had booked.

Water damage is a serious situation, but with the right defense, you can save your property from any extra harm that may occur if this situation is not handled in a timely and proper manner. SERVPRO of Southern Staten Island is equipped to help you with your Category 3 water damage and restore your property back to a healthy and safe environment. Contact us at: (718) 979-4100.  “Like it never even happened”.

Staten Island Business Scorned by Mold

10/28/2019 (Permalink)

green equipment cut walls Your locally owned and operated, SERVPRO of Southern Staten Island has a crew of trained professionals for you & we are available 24/7 to help!

Mold can have a destructive impact on a commercial property. Mold from storms or other types of water exposure can badly damage local businesses and homes. Commercial properties are at a high risk of losing business until or while the mold issue is being resolved. Commercial Properties need a crew of highly trained professionals to remove or re-mediate mold. 

Our crew is extremely familiar with dealing with mold remediation and removal. We were recently working at a commercial mold loss. When our crew arrived on site, we removed all the carpeting in two rooms that were impacted by mold. Then, we finished removing the sheet rock on all four walls of the office.

We needed to remove all the debris. Unfortunately, the mold issue had spread to three palettes near the company’s file room that was supporting several empty boxes. The bottom rows were completely contaminated, so we had disposed of them for safety purposes. The area was completely wiped down with antimicrobial, to get rid of any harmful toxins that could have spread. Our crew then placed additional drying equipment by the conveyor belts of the office and stairwell in the back end of the warehouse.

In the days following, our crew began removing the screws from the frame holding the sheet rock and HEPA vacuumed all debris. The area was sprayed with a second coat of antimicrobial. The floors in one of the property’s storage room and the main office were removed. The room was HEPA vacuumed and wiped down with antimicrobial, this was necessary to kill the spread of bacteria and viruses that. We manipulated the filing cabinets to provide the property’s workers with accessibility to their contents. The filing cabinets were thoroughly wiped down with antimicrobial. All affected contents, including two desks were photographed for insurance purposes and then disposed. 

SERVPRO of Southern Staten Island is fully prepared with a qualified crew and the right materials to remove a commercial property’s mold infestation of any size. We can respond quickly with 24 hours, around the clock services to get your business back up and running in no time. Call us at (718) 979-4100.