Charleston, NY Fire Damage Cleanup and Restoration
In addition to fire, smoke, and soot damage, your Charleston home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.
SERVPRO of Southern Staten Island specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of Southern Staten Island
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (718) 979-4100
24-Hour Emergency Fire Restoration Service
We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Charleston homes or businesses, day or night.
Faster to Any Size Fire Emergency
Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.
Locally Owned, with National Resources
SERVPRO of Southern Staten Island is locally owned and operated so we are part of the Charleston community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Staten Island, NY
- Southern Staten Island, NY
- Tottenville, NY
- Annadale, NY
- Pleasant Plains, NY
- Charleston, NY
- Rossville, NY
- Arden Heights, NY
- Great Kills, NY
Highly Trained Water and Fire Restoration Specialists
As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.
Step 7: Restoration
Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.
Trusted Fire Restoration Leaders
SERVPRO of Southern Staten Island is prepared to go into action when a fire strikes in Charleston, NY. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.
Let us help – Call (718) 979-4100 and we will get started on your home restoration right away.