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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Thunderstorms causing more than just noise?

8/13/2021 (Permalink)

Thunderstorms have the potential to be very dangerous as winds pick up and heavy rain flows. There are numerous ways to keep you and your family safe though and ways to avoid these dangers. Make sure you follow the tips below to prepare you and your household for a potentially dangerous storm. Thunderstorms happen often and can cause a lot of damage to your home if small things are not done in advance. Of course, there are things that can not be prevented but it is important to avoid as many dangers and damages as possible. To prepare for a Thunderstorm, you should do the following:

  • Build an emergency kit and make a family communication plan.
    • Include:food, water, light source, a radio, power and any medications you or your family needs
  • Remove dead or rotting trees and branches that could fall and cause injury or damage.
    • These can fall on people, cars, your roof and cause severe damage
  • Secure outdoor objects that could blow away or cause damage.
    • Lawn chairs, bird feeders, and anything that could blow through a window 
  • Stay inside your home or a secure building.
    • Don’t go outside until it is cleared by city officials and police. Especially stay out of any water
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
    • Your windows can let in flying debris and cause injuries and damage

If you are affected by a bad storm call us today to start a cleanup and restoration. 

Flooding, Oh No!

8/11/2021 (Permalink)

Storm damage is no fun-

Severe weather can cause damage to your home, property or business.  Stay safe during the storm.  After make sure to call the restoration professionals at SERVPRO of Southern Staten Island.

Here's what FEMA says about floods:

Flooding happens during heavy rains, when rivers overflow, when ocean waves come onshore, when snow melts too fast, or when dams or levees break. This is the most common natural-weather event. Flooding may be only a few inches of water or it may cover a house to the rooftop. Floods that happen very quickly are called flash floods.

Before

  • Build an emergency kit with things such as: food, water, light source, and a way to communicate.
  • Make a family communications plan.
  • Warn others if you hear a flood warning on the TV or radio.

During

  • Head the commands of authorities and safety officials.
  • If there is any possibility of a flash flood, get to higher ground. 
  • Help your family move important items to the highest floor. 
  • Do not walk through moving water. Even 6” of water can make you fall.

After

  • Stay away from flood water. It could be contaminated, meaning it can contain dangerous substances such as waste.
  • Stay away from moving water. It can knock you off your feet.
  • Stay out of the way of emergency workers so they can do their job easily and clean up
  • Give SERVPRO a call to repair any damage from the disaster. 

Cleaning Up After Construction

8/10/2021 (Permalink)

Construction crews can leave a mess in your building as they work, and open windows and exposure to the elements can cause moisture to be trapped in your building. Call us today and get your mess sorted out by the professionals. 

Post Construction Cleaning: Once the floors are down and drywall is up, it’s necessary to remove the debris and dirt that has settled in order to lay carpet, paint and decorate.  SERVPRO of Southern Staten Island provides debri removal service to prepare the building for interior design and finalization

Dehumidification and Drying: During the construction phase, a building can trap moisture as holes are often cut in walls and windows left open for ventilation. Excessive moisture can result in mold growth. If you think one of your projects may have a moisture issue, rely on us at SERVPRO to provide the help you need to eliminate moisture and prevent the potential for mold growth now and in the future

Final Cleaning: When openings, you want your business to look its best. SERVPRO of Southern Staten Island can provide you with hassle free cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceiling, walls and fixture cleaning
  • Air Duct Cleaning
  • Debris Removal (if necessary)
  • Window Cleaning
  • Deodorization

Water Damage While Under Construction

8/7/2021 (Permalink)

Problems with construction Water on site? Call SERVPRO

Problems with construction?

Water damage during a construction project can be crippling no matter how big or small. The damage can create a hiccup in the progress of your project and severely derail projected completion dates when time is of the essence.  SERVPRO of Southern Staten Island understands that mitigating the damage is time-sensitive and crucial for a successful project.  

Why Choose SERVPRO of Southern Staten Island  

We have the proper equipment and trained team to ensure the structural damage due to water can be lessened or completely avoided as quickly as possible.  Our professionally trained team has the expertise to place the appropriate equipment on site to thoroughly dry the structure and put your construction crew back on track.

Work on the project will continue while minimizing the disruption to the work in progress.  We are fully licensed and certified to work with commercial properties in NYC.  Be sure to call the leaders in restoration and cleaning, SERVPRO of Southern Staten Island 718-979-4100

How to Prevent Damage to your home

8/5/2021 (Permalink)

Fallen trees When trees fall, know who to call

Storms are as unexpected as the damage they bring. However, with the right preparation, much of the storm damage can be circumvented or averted altogether. Here are some tips below to help avoid the damages future storms may carry. When disaster strikes let us be the ones you call. 

Clean Your Gutters

As it rains, and your gutters are clogged from a lack of cleaning, overflow will run down into your home. Often, this water will remain undetected and sit pooled up. Over time, mold growth occurs in these areas that have remained moist. Cleaning your gutters and ensuring they are sturdy before the rain comes can minimize the damage a storm may cause.

Landscaping and drainage

Depending on the land your home was built on, water runoff after any amount of rain can accumulate around your foundation, in turn causing a flood in your home. Fortunately, there are solutions with specialized landscaping. Better pathways can be made for water runoff, guiding the water away from your home. If you notice puddles or water accumulation near your home when it rains, contact a professional to help, before a storm comes. This will make a difference in whether your home is damaged or not.

Damaged or Dead Trees 

Severe damage often occurs when a tree or limbs break off and topples onto or even into a home. Snow and rain can weigh down trees, while wind causes them to bend. If this happens to trees and limbs that are dead or damaged, there’s a high chance that they will break. Before the storm season comes, be sure to trim your trees, and remove all dead limbs.

Commercial Fire Damage Experts

8/5/2021 (Permalink)

Fire-

Fire damage can be very devastating for a business or commercial property, causing pauses in the ability to work or ruining necessary items. In addition to fire, the smoke, soot, as well as the water damages caused in the efforts to suppress the flames takes a toll on finances and emotions. We understand that every moment spent out of the office costs your business productivity and lost revenue- the longer this goes on the worse it becomes. If you have a fire emergency, call SERVPRO of Southern Staten Island without hesitating.  We are fully equipped with the team, machines, and cleaning products to handle any size loss any time.   

Why choose us?

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • The trusted Leader in the Fire and Water Restoration Industry
  • Highly trained Water and Fire Damage Specialists 
  • We will put you back into business with the expertise and professionalism that you can only get with SERVPRO of Southern Staten Island.  
  • Our team is licensed and certified to ensure that your restoration needs are fully met.

Hotel Cleanup

8/2/2021 (Permalink)

Keeping your guest safe

With COVID-19 still on the rise, and the new delta variant affecting even more people, it is crucial to keep those staying in your hotel safe. We offer professional cleaning services to disinfect and fully eradicate any germs in the area with special chemicals and equipment. Your guests trust you to offer them a clean place to stay, and clean is what we will provide.

Why us?

At SERVPRO, we have many years of experience professionally cleaning buildings and homes to an unmatched standard. We only work with hospital-grade, EPA-approved cleaning solutions. Our Certified Master Cleaning Technicians perform jobs every day where they may be confronted with bacteria, viruses, mold, and other pathogens. We know how to do this while keeping you and our team safe.

Commercial cleaning techniques are based upon years of scientific research to determine best practices. Concentrations of ingredients, the application process, temperature, and dwell times are studied for each situation. SERVPRO certified technicians know the formulas.

Industrial-grade equipment provides a reliable distribution of cleaning agents

Specific education establishes service standards and guidelines from the CDC, EPA, and OSHA/safety.

Cleanups No Matter the Size

8/2/2021 (Permalink)

SERVPRO of Southern Staten Island professionals provides a range of cleaning services from cleaning restaurant hoods to removing biohazard contaminants in hospitals. Some of the commercial services we offer are as follows:

Certified SERVPRO Cleaned:   Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Ravenswood Professionals to bring a higher standard of clean to the places we gather.

Air Ducts and HVAC: If your HVAC has been operating for some time without attention, it could be circulating odors, dust, and other contaminants. We routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. We are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Ceilings, Floors, and Walls: Ceiling and wall cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, we can help.

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Odor Removal:  As experts in deodorization, our professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

Sewage:  Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. Our team has specialized training and equipment to quickly and safely clean contaminants like sewage.

Trauma and Crime Scene:  After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk. We will respond immediately with protective equipment and experience to safely clean trauma and crime scenes.

Vandalism:  Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

No matter what your needs may be, we have a commercial cleaning solution for you.  Call us today for more information: 718-979-4100

Let Us Clean Your Vents

7/31/2021 (Permalink)

Clean Green Air

If you choose to clean your air duct system and use improper tools or don't fully clean it, you can worsen the condition of your air quality rather than improve it. At SERVPRO of Southern Staten Island, we’ve developed a targeted approach to clean air vents and systems – only using the highest-rated equipment and environmentally friendly cleansers to safely, yet effectively, purify your air ducts the right way.

As a result, you will note a marked improvement in air quality. Cleaning your air vents is safeguarding the health of your occupants. In addition, our team of air duct cleaning specialists will assess the condition of your venting system if you believe there are any pre-existing conditions (such as mildew, mold growth, etc.) and assist in eradicating the issue. 

Healtheir?

The air you breathe inside is definitely not cleaner than the fresh air you breathe outside. Indoor air is around 2-5 times more polluted than fresh outdoor air. Unlike in the outdoors, your heating, ventilation and air conditioning (HVAC) system builds up contaminants inside of them. Not only do these trigger allergies and other health effects, but it causes your energy costs to increase as the system uses more power to function. 

Our goal is to contain the work areas, ensuring minimal disruption to your business operations. After the air duct cleaning is complete, we conduct a final inspection and provide you with our final report. 

Call SERVPRO of Southern Staten Island today (718) 979-4100

Mold in your bathroom

7/16/2021 (Permalink)

Mold and Mildew

What is the difference between the two? Mildew is the beginning of mold colonization, and your bathroom is the perfect place for it to start. Moisture from your shower is a constant source for the mold to grow in the dark corners, behind and under areas in your bathroom. As the mold spreads it only gets worse unless properly treated and stopped so it does not occur again. 

Risks?

Mold can cause health effects for people with allergies and respiratory conditions. Health effects relating to mold being present can be solved by completely removing the mold from your home. If you suspect black mold, stachybotrys, it can pose health effects and experts recommend calling in a professional for removal and inspection.  

Prevention

It is important to always run your fan while showering and ensure it is properly ventilating the bathroom. Using a humidifier to control humidity is helpful if the issue cannot be resolved with the bathroom exhaust fan. Checking pipes behind the toilet and under the sink frequently is also crucial to ensure mold does not have a source to grow. If you are worried, give SERVPRO of Southern Staten Island a call and we will send a crew to inspect and treat the issue for you. Proper mold remediation results in not only removal but future prevention. 

How to Deal With a Grease Fire

7/9/2021 (Permalink)

Dangerous?

The answer is extremely… if you don’t know how to handle the situation. Over 160,000 house fires occur from cooking annually and largely due to grease being ignited. Grease fires cannot be put out with water and the addition of water will only cause a dangerous spread of the flames, a common mistake that leads to more damage. 

What to do-

  1. First turn off the heat source to prevent further ignition
  2. Attempt to smother the flame with a lid or baking sheet- do not touch until cool to touch 
    1. Baking soda will work on small fires
  3. Use a Class B fire extinguisher to extinguish the flames as a last resort
  4. Know when to leave the area and call help if the fire cannot be extinguished 
    1. Remove your family and pets and close the door 
    2. Call 911

What not to do-

  1. Try to extinguish with water, this will only cause the fire to spread
  2. Move the pan outdoors or away from the area, this can lead to additional spreading
  3. Use flour or baking powder to smother the flame, this can make the fire much worse
  4. Use a rag to smother the flames, this can add fuel to the fire 

What next-

Once the fire has been extinguished, grease fires can leave a mess and damages behind to be cleaned up. However do not fear, SERVPRO of Southern Staten Island is ready to assist you 24/7 in the clean up with our experts. We will remove the odors and visible damage and have your home looking "Like it never even happened." 

Prevent fire damage in your home or business

1/25/2021 (Permalink)

SERVPRO FIRE SERVPRO FIRE TIPS

January, February and March are peak months for home fire deaths.  During winter months, heating equipment is the leading cause of home fires.  About two-thirds of home heating fire deaths are caused by portable or fixed space heaters.  Candles are responsible for a growing percentage of home fires. 

Test smoke alarms at least once a month.  Two of every five fires occur because of space heaters.  Do not place space heaters or other heating equipment near flammable materials, such as furniture, clothing, mattresses or bedding.  If you own a wood stove, always keep the doors closed.  If you own a fireplace, use a screen, and have your chimney inspected regularly.  A buildup of creosote can quickly lead to a deadly fire.  

We specialize in fire restoration.  We have a 24-hour emergency service. The sooner we arrive, the better the chance we can reduce damage and save money.  We are available 24 hours a day seven days a week.  365 days a year.  Contact SERVPRO of Southern Staten Island if you have any questions and or concerns, we will be happy to assist you.  SERVPRO is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration.  Our track record of results has earned us the trust of one unforgettable instance, even the Pentagon.

What to do after a fire

1/25/2021 (Permalink)

FIRE TIPS SERVPRO FIRE TIPS SERVPRO

What to do after a fire?

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.  Keep hands clean so as not to further soil upholstery, walls, and woodwork.

Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

If electricity is off, empty freezer and refrigerator and prop doors open.

Clean and protect chrome with light coating of petroleum jelly or oil.

Wash houseplants on both sides of leaves.

Change HVAC filter.

Tape double layers of cheesecloth over air registers.

Fire restoration requires specialized training, and these steps illustrate our fire restoration process.

Emergency Contact - The restoration process begins when you call the SERVPRO of Southern Staten Island Customer Care Center, which is staffed 24 hours a day.  Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch our Professional's with the appropriate equipment and resources.  Our SERVPRO Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage.  This step is crucial to developing a plan of action. We are open 24 hours a day, seven days a week and 354 days a year.  Contact SERVPRO of Southern Staten Island if you have any questions.  We are here to help you!

Fire Damage Restoration Process

1/20/2021 (Permalink)

The restoration process begins when you call the SERVPRO of Southern Staten Island,  which is staffed 24 hours a day.  Our specialist will ask a series of questions regarding the fire damage event that will help us with the appropriate equipment and resources.  Our professionals will carefully inspect and test adjoing rooms of your property to determine the extent of the fire, smoke, and soot damage.  This step is crucial to developing a plan of action.  Fire damage can often compromise windows, walls, and roofs.  To maintain security and to protect against further damage, the SERVPRO Professional of Southern Staten Island can board up missing windows and walls and place tarps on damaged roofs.

The SERVPRO of Southern Staten Island Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  They will clean all of the restorable items and structures that were damaged by the fire.  They use a variety of cleaning techniques to restore your belongings to pre-fire condition.  They're also trained to remove odors using industrial air scrubbers and fogging equipment.

Restoration is the final step, getting your home or business to its pre fire condition.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.  Contact SERVPRO of Southern Staten Island for any additional information you might need.

Fire Restoration

1/9/2021 (Permalink)

Fire Restoration Fire Restoration

SERVPRO Professionals specialize in restoring contents damaged by fire, water or mold.  Their expertise and "restore" versus "replace" mentality can help you save money while preserving precious keepsakes that can't be replaced.  They pretest your belongings to determine what items they can restore to pre-fire condition.  They use several methods of cleaning your contents, including: 

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can't withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.  

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Southern Staten Island Professionals can conduct an organized, efficient move-out of the affected area.  A move-out has several benefits, including:

A quicker remodeling process

Protecting items from potential damage

Protecting contents from further on-site damage.  

When restoration is completed, they will work with you to coordinate the move-in according to your needs.  

Electronic Cleanup 

Fire-damaged electronics can present a serious hazard.  DO NOT attempt to turn on or operate any electrical device that you suspect has been damaged by fire.  Smoke residues can contain acids that corrode metal surfaces.  If the residues are not removed, corrosion causes electronic failure in the device.  A SERVPRO Professional will coordinate the restoration of your electronics including:

Television Sets

DVD Players

Computers

And more

Have a fire or smoke damage emergency?  Contact SERVPRO of Southern Staten Island Professionals to help you.  We are here 24 hours a day.

Commercial Services at SERVPRO

1/8/2021 (Permalink)

SERVPRO - image of people wiping down a surface with rags Why SERVPRO

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Southern Staten Island Professional to get the job done right the first time.  They'll respond promptly and make your workspace look its very best.  We are available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business's best resource for mold remediation.  Our certified SERVPRO cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID -19 pandemic.  As America's #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C's - Consult, Clean and Certify.  Let us show you how er can make your building or home safer and ready to back to business.  Your commercial property's appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Southern Staten Island Professionals have the training and expertise to help make it "Like it never even happened."  Contact SERVPRO of Southern Staten Island, we are here to help you, we have 24 hour service.

Fire damage

1/8/2021 (Permalink)

SERVPRO Fire tips FIRE TIPS SERVPRO

Fire Damage Emergency Tips from SERVPRO of Southern Staten Island:

What you can do until help arrives.  After any fire damage situation, your primary focus should be safety:

Is it safe to stay in the house?

Electrical and "slip and fall" hazards are some of the most prevalent concerns.

Only do activities that are safe for you to perform.

Wet materials can be VERY heavy.  Be careful!

What to do after a fire:

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.  Keep hands clean so as not to further soil upholstery, walls and woodwork.  Place clean towels or old linens on rugs, upholstery and carpet traffic areas.  If electricity is off, empty freezer and refrigerator and prop doors open.  Clean and protect  chrome with light coating of petroleum jelly or oil.  Wash houseplants on both sides of leaves.  Change HVAC filter.  Tape double layers of cheesecloth over air registers. 

What NOT to do after a fire

Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Professional.  Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.  Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water. Don't turn on ceiling fixtures if ceiling is wet.  The wiring may be damaged.  Don't send garments to an ordinary dry cleaner.  Improper cleaning may set smoke odor. 

Please refer to our Fire Damage Tips - Until help arrives guide and follow these tips to protect yourself and your property.  

Fire, Smoke, or Soot Damage?  Call SERVPRO of Southern Staten Island today.

Water Damage Restoration Process

1/8/2021 (Permalink)

SERVPRO water damage SERVPRO Water damage

When you are dealing with water damage, immediate action is crucial.  SERVPRO of Southern Staten Island professionals respond immediately and use advanced equipment and techniques to remove the water quickly.  They closely monitor and document the drying process to verify your property is dried properly and thoroughly. SERVPRO Professionals are dedicated to responding immediately to water emergencies.  A fast response lessens the damage, limits further damage, and reduces cost.  SERVPRO of Southern Staten Island specializes in water damage restoration, the cornerstone of our business.  They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion. Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belonging.  They finish the job with professional deodorization and sanitizing agents for your comfort and safety. Water damage can have many sources, from loose appliance hoses to natural disasters.  Regardless of the source, SERVPRO professionals can handle any size disaster, such as:

  Flooding and storm damage, leaking appliances, water heaters, plumbing, etc.  Overflowing toilets,

bathtubs, and sinks, flooded basements, tornadoes and thunderstorms, sewage backups and flooding from firefighting efforts.

When you call, our specialist will guide you through several questions that will help the SERVPRO Professional respond to your water emergency more quickly and efficiently.  This initial contact is an important part of a fast, effective restoration

Winter is the biggest season for home fires

1/8/2021 (Permalink)

Winter fires SERVPRO Winter Fires

Home fires occur in winter more than any other season.  Catching on fire is the greatest during the winter months?  Half of ALL heating homes fires occur during the months of December, January and February.  One in Seven home fires is a result of malfunctioning or misused heating equipment.  There are several tips to keep your home safe while keeping warm during the winter.  Have your fireplace, heating vents and dryer vents inspected and cleaned by a professional every year.  If you use your fireplace, make sure you clean after every use.  Dispose of ashes correctly by placing them in a metal can at least ten feet from the house.  Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, or space heaters. Plug only one heat producing appliance into an electrical outlet at a time.  If portable generators are needed, keep them outside, away from windows and as far away as possible from your home.  Make sure someone is home to supervise.  Install and test carbon monoxide alarms at least once a month.  If you have any questions, contact SERVPRO of Southern Staten Island to speak with a SERVPRO Specialist to assist you.  We are here 24 hours a day to serve you.

Covid-19 disinfecting cleaning using SERVPRO of Southern Staten Island

12/11/2020 (Permalink)

SERVPRO - image of cartoon cleaning devices SERVPRO of Southern Staten Island

SERVPRO of Southern Staten Island uses EPA registered SERVPROXIDE which carries the EPA's lowest toxicity rating, making it safe for every day use.  Our disinfectant super powers, SERVPROXIDE can kill bacteria, viruses and mold. It is safe for the environment.  It kills harmful bacteria on hard and soft surfaces and removes mold and mildew & keeps it from growing for up to 4 weeks.  It disinfects as it cleans. Sanitizes hard and soft surfaces.  100% biodegradable surfactant. Areas of use include:  Homes, vehicles, schools, daycare, gyms, locker rooms, sports gear, hospitals, nursing homes, veterinary, ambulances, laboratories, restaurants, boats, ships, federally inspected meat & poultry processing plants, and airplanes.  SERVPROxide kills:  MRSA, Staph aureus, and many other bacterial and viral pathogens.  The CDC recommends usage of a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.  While the COVID-19 pandemic has changed what it means to be clean, SERVPRO is here to help keep your customer and employees safe, and also let everyone know you've chosen a HIGHER standard of clean.  SERVPRO cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration.  To get a free quote or to learn more, contact us at SERVPRO of Southern Staten Island.

SERVPRO's Emergency Ready Packet. Are you prepared?

12/3/2020 (Permalink)

Emergency Ready Packet and SERVPRO logo text SERVPRO Emergency Ready Packet

If an emergency were to happen in your business today, would you and all employees be prepared? If your answer is no then don't be frightened!  SERVPRO of Southern Staten Island is here to help! We can come out to your business and set up an Emergency Ready Plan for FREE! What is an Emergency Ready Plan aka ERP?  An ERP is a packet for you and your employees to have to help keep everyone calm during an emergency.  The packet includes a property overview, building access information, an emergency action checklist, contact information for the local Fire Department, Police Department, and Hospital, pictures of all shut off valves and description of location, and more.  Being prepared for an emergency requires a team effort.  Communities and businesses need to have contingency plans in place to ensure their residents and workers stay informed.  By working together, individuals, families, businesses and communities can make a real difference in minimizing the impact that a disaster has on their lives and their livelihoods.  If disaster does strike, leaving fire, water or mold damage in its wake, SERVPRO of Southern Staten Island's emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.  For more information about SERVPRO or to receive free emergency preparedness materials, please contact SERVPRO of Southern Staten Island.

Commercial Services at SERVPRO

11/27/2020 (Permalink)

Commercial Cleaning - bucket of cleaning items Commercial Cleaning SERVPRO of Southern Staten Island

Your commercial property's appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Southern Staten Island Professionals have the training and expertise to help make it "Like it never even happened." We handle Retail facilities, education facilities, property management, healthcare facilities, hospitality facilities, and food service facilities.  Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID 19 pandemic.  As America's #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C's - Consult, Clean and Certify.  We are available 24 hours a day to get your business back up and running.  Our expertise includes, restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business's best resource for mold remediation.  

Covid-19 disinfecting cleaning using SERVPRO of Southern Staten Island

11/27/2020 (Permalink)

COVID 19 disinfecting cleaning - image of bucket of cleaning items COVID-19 Disinfecting Cleaning SERVPRO

The CDC recommends usage of a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus.  SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.  Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. The CDC recommends using Multiple products in the SERVPRO product line carry the EPA approved emerging pathogens claims.  We at SERVPRO of Southern Staten Island are following all guidelines as provided by the CDC and local authorities. To minimize your risk and protect yourself practice good hygiene.  Disinfect "high touch" surfaces like desks, keyboards, light switches, doorknobs, and telephones. Increase ventilation by opening windows or adjusting air conditioning.  If you need specialized cleaning services, call us at SERVPRO of Southern Staten Island. We're here to help you.

Fire Safety

11/27/2020 (Permalink)

Fire Safety - image of fireplace Fire Safety SERVPRO of Southern Staten Island

Fire damage can be very devastating for a business, commercial property, and for residential homes.  In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur.  If you have a fire emergency, call SERVPRO of Southern Staten Island. SERVPRO professionals have the training, experience, and equipment to manage your commercial, and or residential fire damage emergency.  They will respond quickly and manage the fire restoration protect through to its completion, getting your property business ready.  Tips for protecting your business.  First, you must assess your risk for fire by identifying hazards.  In some areas, the local government may even offer a visit from a fire marshal to help identify these risks and provide guidance on your fire prevention plan.  You'll want to make sure that the right fire protection equipment is in place.  This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.  Finally, work on creating a fire plan and reviewing it with your staff.  Conduct fire drills at least once a year to keep the fire safety protocol fresh, and take time to review evacuation plans and the location of your firs aid kits.  If a fire has damaged your home or business, SERVPRO of Southern Staten Island is the team to call.

Why SERVPRO of Southern Staten Island is the #1 Choice in Cleanup and Restoration

11/20/2020 (Permalink)

Cleaning equipment SERVPRO CLEANING

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.  The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  

The CDC recommends usage of a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus. 

Providing safe and healthy working conditions is a major responsibility for every business owner.  We're here to help.  With over 50 years of experience in cleanup and restoration, plus an extensive lineup of proprietary, EPA-approved cleaning solutions and chemicals, SERVPRO has what it takes to reassure your employees and protect your business with Certified: SERVPRO Cleaned. 

Preparing For A Storm: Apartment Edition

11/11/2020 (Permalink)

storm in NYC Stay safe and protect yourself during any storm!

In New York City, there is a misconception that large storms cannot have an affect on major cities (for whatever reason), and that any building as large as an apartment complex is too big for a severe storm to do real damage too. 

The number of thunderstorms is much larger than the number of urban areas across the United States, showing that direct hits DO occur more often than you might think. 

Below, we have compiled some notes on what you should do to prepare for a storm, from the safety of your apartment.

  • Keep canned and pantry-safe food and drinks on hand.
  • Have access to flashlights with an extra set of batteries.
  • Make sure you keep a first aid kit available: bandages, ibuprofen, and other essentials are must-haves.
  • Keep in touch with your loved ones, singling out an emergency contact to call to verify your safety.
  • Pay attention to all relatives with special needs, small children and pets, as they are the most vulnerable.
  • Find out what emergency plans are in place in your community and how you will be notified in the event of an emergency.
  • Know the hurricane risks in your area and learn the storm surge history and elevation of your area.
  • Store away your important documents (insurance policies, medical records, bank account numbers, and social security cards) Also have cash, checkbook, credit cards readily available.

An apartment building is as safe as its construction in consideration of the strength of the storm hitting it. And remember, the best place to go in your apartment building during a storm is an interior room on the lowest floor you have access to. It's important to stay away from windows during a storm, due to the risk of broken glass from severe winds.

Looking for a team to help you with cleanup after the storm? SERVPRO of Southern Staten Island is here for you! Give us a call at (718) 979-4100 to have a team sent out to you as soon as possible.

Why SERVPRO of Southern Staten Island is the #1 Choice in Cleanup and Restoration

11/5/2020 (Permalink)

SERVPRO trucks We're here for you, 24/7!

With a leadership team that averages 20 + years of supply chain experience, SERVPRO's atmosphere promotes autonomous thinking, trust, and appreciation of our trade.  SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. 

SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.  Residential Services:  Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO franchise professionals to make your house feel like home again.  They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:  Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm Damage Restoration and Cleaning Services.

Your Commercial services for your property's appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO franchise professionals have the training and expertise to help make it "Like it never even happened." 

Our commercial services include the following:  Commercial Water Damage Restoration, Commercial Fire Damage Restoration, Commercial Mold Remediation, Commercial Cleaning Services, and Commercial Storm and Major Events.  We can help your home or business enjoy: Better indoor air quality, Improved efficiency, lower energy bills, and improved temperature control.  By replacing old systems with newer models, our team can help you save money in the long run.

Furthermore, repairing your existing system can improve the indoor air quality of your home or business.  Leaky or cracked ducts can let in allergens, dust, and other particles from outside.  Thus, our services can not only make you more comfortable, but can also help protect your respiratory health.

How to Prepare Your Home For Winter Storms

11/5/2020 (Permalink)

Winter Storms? SERVPRO is here for you! Is your home ready for winter storms?

Winter weather brings freezing temperatures, and snowy conditions.  Ensure your home or business is prepared by reading the tips below:

1) Drain water from the swimming pool and water sprinkler supply lines. 

2) Be careful with Anti-Freeze: Do NOT put antifreeze in these lines unless directed:  antifreeze is environmentally harmful, and is dangerous to humans, pets, and wildlife.

3) Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain.  Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break. 

4) Add insulation to attics, basements and crawl space.  Ensure that areas where water supply lines are located are insulated enough.  Consider leaving kitchen and bathroom sink cabinet doors open and dripping over night if you think they risk being frozen.

5) Consider installing specific products made to insulate water pipes. 

6) If you will be going away during cold weather, leave the heat on in your home set to a temperature no lower than 55 degrees Fahrenheit.  Temporarily suspend the use of lower night time thermostat temperatures to lower the risk of frozen pipes.

If your home or business ends up sustaining damage from winter weather, call SERVPRO of Southern Staten Island 718-979-4100.  We can help you get your property restored to preloss condition.  Call us as soon as you see storm damage.  

Why We Are Faster To Any Size Disaster

10/29/2020 (Permalink)

SERVPRO vans You expect fast service, and we are here to deliver. Learn about our SERVPRO 1-4-8 Policy and how you can benefit!

No matter what type of damage you may experience, whether it's water, fire, or a natural disaster, one thing is for certain. The longer you wait to address it, the longer and costlier it is to repair.

SERVPRO of Southern Staten Island is a firm believer in timely mitigation to manage your property damage, eliminate unnecessary downtime, and to lower your recovery costs. Many other restoration services can have you wait to be scheduled, leaving you out of luck and your property in jeopardy. Not SERVPRO, here's our 1-4-8 Policy and a little about what sets us apart from other restoration companies.

You will appreciate the rapid response and training of SERVPRO of Southern Staten Island to help limit damage and get your home or facility back to normal quickly. You can count on SERVPRO’s 1-4-8 service policy guidelines to ensure a timely response happens.

Service Response Guidelines

1 Hour – Within one hour of notice of loss, our admins will contact you to arrange for service that works with YOUR schedule and addresses the loss right away.

4 Hours – Within four hours of loss notification, SERVPRO of Southern Staten Island will be on-site to inspect and start services.

8 Hours – Within eight business hours, customers will receive a briefing on scope of damage and what mitigation efforts are needed to solve problem.

These guidelines are a corporate-wide standard that all SERVPRO franchisees are expected to meet, including your local SERVPRO of Southern Staten Island. Call us at 718-979-4100 if you are experiencing water/fire damage, storm damage, or any other emergency.

We are available 24/7/365 days a year to take care of your losses and get you back to normal in no time.

Nothing Scarier Than Broken Pipes

10/28/2020 (Permalink)

frozen pipes Frozen pipes? Burst Pipes? Give us a call at 718-979-4100!

Are you hearing a drip, drip, drip? As the weather gets colder, many residents experience frozen pipes. While freezing temperatures are a few months off, it's important to know what to possible expect. If you happen to encounter a leak in your house, it could be due to a variety of factors:

  • An improperly connected appliance.
  • Clogged Drain
  • Broken sink, bathtub, toilet, washing machine, or dishwasher.
  • A clog in a drain.

What you might not be thinking about? The very real possibility of a broken pipe. A broken pipe can an enormous amount of damage to your home. In particular, the most amount of damage occurs when you don't know where the break is or if you don't have direct access to the water break. 

Broken pipes occur for a variety of reasons: freezing, corrosion, water pressure.

Freezing

With colder weather, extreme temperatures can cause pipes to expand and break. Once the ice melts, the water can flood your home. It's important to note that pipes can freeze when they are exposed to temperatures below 28 degrees Fahrenheit. In particular, the pipes that are most prone to freezing are found in unfinished basements and in attics during the colder months.

Corrosion

Older pipes break down with age, and require a trained professional in order to replace pipes. If ignored, it can cause an enormous amount of flooding. It's best to have a professional like SERVPRO of Southern Staten Island to come inspect your pipes if they are older and may need replacing.

Water Pressure

High pressure can cause the pipes in your home to break. Water is transported from a water company supply line to the house, needing to pass through a pressure regulator. If the regulator is faulty, it can cause the water pressure to rise exponentially. If the pressure gets high enough it can lead to a pipe breaking in your home.

The Bottom Line

SERVPRO of Southern Staten Island is an expert in resolving water damage. If a pipe breaks, we are there to help you clean up the flooding and dry out your home. Our Project Managers and technicians are able to help you locate the source of the leaking, to clean up the water damage, and make sure that there is no moisture left in your surfaces. If a broken pipe ever happens to you, make sure that you give us a call at (718) 979-4100

Storm Damage During Winter Months

10/28/2020 (Permalink)

storm help Colder months bring severe storms. Stay prepared and call your local SERVPRO of Southern Staten Island for help with flooding.

In the colder months, Staten Islanders can expect rain, snow, and ice storms. In addition, there can be a variety of issues that can mire your home like flooding in your basement or garage. 

At SERVPRO of Southern Staten Island, our dedicated crew is ready to respond to your flood and water disasters. We are locally owned and operated, always prepared for storm damage and are ready to respond quickly.

Ways to Prepare for Storms During Colder Months

Prepare your home for the cooler weather

  • Insulate walls and attic
  • Caulk and weather-strip doors and windows 
  • Install storm windows or cover windows with plastic from the inside.

Be prepared with emergency heating, in case the storm takes your heating source away.

  • Fireplace with ample supply of wood 
  • Small, well-vented, wood, coal, or camp stove with fuel
  • Portable space heaters or kerosene heaters (See Kerosene Heaters.)

Choose SERVPRO of Southern Staten Island, a local company that specializes in storm and flood damage restoration. We are here to help and ready to help during storms and severe flooding conditions in the Staten Island and the surrounding areas.

Have Storm or Flood Damage?
Call Us Today (718) 979-4100

My Pipes Are Frozen- What Do I Do Now?

10/28/2020 (Permalink)

burst pipes Colder Weather = High Risk of Burst or Frozen Pipes. Are you ready for what to do next?

Ah, Frozen Pipes.

One of the costliest and most destructive problems for homes, happens during the colder seasons: Pipes that freeze, and then burst. Due to extremely cold temperatures, pipes become frozen, and can burst. Don't be surprised this winter. Take charge by being prepared on how to prevent frozen pipes in your apartments or house. Knowing what to do when temperatures take a sharp dive can help you avoid the expensive and messy results.

What Causes Frozen Pipes?

  1. A quick drop in the temperature
  2. Poor insulation around pipes
  3. The thermostat set too low to heat the air in the home

Why does my pipe burst after it's frozen?

When water freezes, it expands. Inside the pipe, if there is too much expansion in one area, there is too much stress on the pipe which causes it to burst. It doesn't matter if it's plastic or metal. Pipes that freeze can burst and leak water everywhere, causing massive damage. Think about how expensive it would be to replace all of your flooring, having to toss out furniture or rugs, or having to remodel a kitchen/bathroom/basement due to water damage from a burst pipe. Many don't think that frozen pipes will happen to them, only to be surprised when they face a giant leak.

Pipes that are most susceptible to freezing are ones located nearest the severe cold, like those in unheated areas like a basement, attic, garage, kitchen cabinet or even pipes that run through exterior walls with poor insulation. On a cold day and colder nights, these are the pipes that are most likely to freeze, burst and cause thousands of dollars in damage.

The Good News

There is action you can take to prevent frozen pipes from happening to you.

  1. Make sure to remove and drain water from all outdoor hoses and sprinkler supply units this Fall or as soon as you can during the Winter. 
  2. Identify and Insulate all pipes that are in areas of your home that are not heated, like the garage or basement. You can buy pipe sleeves to apply on the exterior of your pipes at most hardware stores.
  3. Insulate your property. Not only will you stop your pipes from freezing, but you can also lower your heating bills substantially.

If you are experiencing a frozen pipe, let us know by calling SERVPRO of Southern Staten Island at (718)979-4100. We will be able to thaw out your pipe safely and prevent any floods from occurring.

If your pipes do break and result in flooding, our crews will be there in order to clean up the water and remediate damage. Remember: water damage is time sensitive. The sooner you call, the better your chances of saving your property and not having to replace your items and flooring.

SERVPRO of Southern Staten Island is a leading industry expert in providing water restoration services. If you have any questions or concerns, give us a call at (718)979-4100.

Type of Water Leaks

9/18/2020 (Permalink)

Burst Pipe Can you differentiate between these types of water leaks?

There are two types of water leak cases that homeowners may run into that can cause them damage to the structure of the home or cost them a pretty penny. Sometimes both! The first is a disastrous situation like a burst pipe, toilet line bursting, appliance hoses breaking, etc. These leaks can cause incredible damage and are often the image of water restoration.

On the other hand, we have a wasteful situation where a faucet or other water line is left unattended and left to flood. This is a human error that can result in as much damage as an uncontrollable event, such as a flood, storm, or burst pipe. Wasteful water leaks can have results as minor as paying more money in your water bill each month to causing severe damage to your home and paying for water restoration. It is estimated that up to 6 billion dollars and 1 trillion gallons of water are wasted each year due to leaks. If your water bills are significantly higher than usual, you should call a professional to make sure that there are no leaks causing the rise in your utility bill.

Are you experiencing a water leak that may have led to some damage? Let us know by contacting SERVPRO of Southern Staten Island at (718) 979-4100.

Common Questions About Storm Damage

9/18/2020 (Permalink)

Aftermath of a Storm Ever wondered what to do in the aftermath of a storm? You're not alone!

When confronted with a natural disaster, it’s important to prepare for the aftermath of the storm. Extreme, tempestuous weather can cause major damage to your home. As trusted restoration professionals, SERVPRO of Southern Staten Island is ready to answer your questions about how to deal with storm damage.

What Type of Damage Can I Expect?

Each storm and disaster is different in it’s severity and scope. There is no real way to predict the impact of a storm on a home. The most common types of damage include water damage and structural damage to the home, from flooding or fallen debris on the home. The heavy wind that often comes from storms can break windows or pull doors off the hinges. When a door or window is blown away, it allows for water to enter the home, causing severe damage that requires water restoration.

What Do I Do Now That the Storm is Over?

You must react quickly if your home has suffered any type of damage after a storm has subsided. The first step is to locate a contractor who provides restoration services. Your home is susceptible to further structural damage, mold, and more if you do not act quickly and have an expert restore the damage quickly. If any windows and/or doors have been removed, be sure to put them back in place or find a suitable solution until you can properly replace the units. 

Roof Damage? Restoration Professionals will put a tarp on a broken roof to ensure that the property is safe. Keep in mind: you will also need to contact your insurance provider to start the claims process. Take plenty of pictures of the area to aid your claim.

What Happens During Restoration?

The process of restoration is unique to different situations, Storm Damage Restoration being no different. SERVPRO of Southern Staten Island uses professional-grade equipment to quickly remove any excess water and effectively dry out the area. If applicable, our professionals will use further steps to get rid of unwanted odors and sanitize the space. Our professionals will remove damaged drywall, re-install flooring, clean all surfaces, and perform any other needed tasks to ensure that the home is back to its original state.

Storms can be debilitating to homes which is why it is important to pick a reputable cleanup and restoration company. Be sure to put your home in safe hands, with the help of the team at SERVPRO of Southern Staten Island. Give us a call at (718) 979-4100.

Water Remediation Defined

9/11/2020 (Permalink)

Ahhh, water damage.

When you walk into a flooded basement, it's hard to imagine if, or how, it will ever get cleaned up. Thousands of gallons of water, soaked walls, and the furniture is floating. It's a scary sight, a prospect that nobody forsees happening to them.

But, what is water remediation?

Water Remediation is defined as the act of remedying, or fixing, a situation. It is the act of treating or reversing damage created by a surplus of water. Treatment involves cleaning, drying, sanitizing, and repairing any structural damage left in the wake of the water.

The Cleanup Process

There are three key steps must be completed in order to finish the remediation process.

The first step is to remove all standing water from the property. Also part of this process is dehumidifying the area. This will eliminate all water vapor and moisture in the walls and floors, to avoid mold or structural damage. We call this step the dehumidification process.

Next, we move on to cleaning and disinfecting. Why? When the water is gone, professionals are left to clean all of the sewage water, toxins, chemicals, and contaminants that have been left behind. In order to restore the home back to its original condition, it must be cleaned and sanitized.

The final step? The last step in the remediation process is to both repair and restore the impacted property. This translates to replacing any parts of the home that were damaged heavily (think cabinets or flooring that cannot be salvaged) in order to restore the home to its original condition.

Next up, it's time to DRY

As stated above, water remediation begins by removing of all standing water. Once the source of the water has stopped, whether it's a leak that has been blocked or rain having subsided. It's advised that you call a professional like SERVPRO to handle damage of this caliber. Drying your walls and floors is a task for the experts, as a typical home wet/dry vaccuum cannot handle the large amounts of water. At SERVPRO, we use professional level extractors, sub-floor drying systems, air movers, and the highest quality blowers and dryers to remove all of the water.

In order to make sure there is little chance of mold growth, we then take extra measures to remove any water vapor. Any moisture must be removed immediately to avoid any other hazardous sanitary issues.

Don’t Forget the Soap

After the water is removed entirely from the effected area, it's important to SANITIZE. Why? Water damage is often grouped into three categories. These include white water, gray water, and black water, all referring to the level of pollutants in the water.

White water refers to common water damage, which may be caused by an overflowing sink or tub. This is the easiest type of water to clean and sanitize. Gray and black water, however, can be hazardous to all those exposed to it. The reason being that gray and black water leave behind a slew of toxins, chemicals, sewage, bacteria, and other disgusting particles.

Not to fear though. Our professional cleaning supplies, machinery and industrial cleaners, will make certain that your home is clean and sanitized.

A Stitch in Time

The final step of water remediation is the restoration of the damaged property. When water damage occurs, left untreated, it has the ability to warp or damage ceilings, floors, and walls. There are three options to fix this damage, affected areas must be repaired, replaced, or restored. No matter how quickly a restoration company like SERVPRO comes along, it's often necessary to throw out items like carpet or rugs that have taken in too much water and are not salvageable.

Have any other questions? Let us know by connecting on social media!

Five Must Know Tips for Preparing For Storms and Floods

9/8/2020 (Permalink)

Flood in NYC streets from Storm Storms can wreak havoc on your home (and your sanity!) Preparing today can save you peace of mind and money down the line.

From appliances mishaps to natural disasters, water damage has many types and forms that accompany it. Storms and floods are one of the most common types of water damage homeowners and renters can expect here in New York City:

According to New York City Emergency Management, floods account for over $1 billion dollars of damage each year in the United States. It is a threat that every New Yorker is exposed to, regardless of proximity to the waterfront. Flooding can arise from storms, water main breaking, or sewage backups. 

  1. Make an Emergency Readiness Plan

It is recommended to make an Emergency Readiness Plan to be ready for any situation. This includes knowing where to meet family after an emergency, there should be at least two locations chosen to meet with others in your household in case of separation. This guarantees that all involved know that they will be able to locate each other with ease, eliminating stress. In addition, pick a neighbor or family member who lives nearby that you can call for support in any case of emergency.

Next, identify any possible exit routes out of the city. Account for bridges and tunnels being overwhelmed by traffic, or for having to seek out another form of transportation to leave the city if you have to evacuate your home during the cleanup and restoration process following a flood.

  1. Check Your Insurance Policy

If you rent your home, renters insurance will insure the items inside your apartment. Homeowner? Make sure that flood and wind damage are included in your homeowner’s policy. In many cases, homeowners insurance neglects to include flood damage coverage, so be sure to add it to your policy to be prepared. Keep your insurance information on your phone and printed out or written in an easily accessible space, such as in your wallet, car glove box, or in your bag. 

  1. Make a Go Bag

It’s exactly what it sounds like. A Go Bag is a curated collection of items that you can grab in a hurry in case of an emergency. Make sure the bag itself is sturdy, such as a backpack, and customize it to your household’s direct needs.

Examples Include:



  • Bottled Water and Nonperishable Food: Granola bars, beef jerky, trail mix are all great quick snacks to include.
  • Flashlight with batteries included.
  • List of medications you take with a brief description of why and when you take them.
  • A contact list of your family and household members, with phone numbers included.
  • First Aid Kit
  • Child, pet, and other special care items
  • Portable cell phone charger
  • Cash
  • Toiletries, such as: a toothbrush, razor, deodorant, contact solution/case, etc.
  1. Protect your home as much as possible

If you live in a flood-susceptible area, keep materials, such as sandbags, plywood, plastic sheeting, and lumber, on hand to help protect your home. It will help minimize damage to the structure of your building. Renting? Check with your property manager to see what they are doing to prepare for any major storm or natural disaster. If you would like more information, consult the NYC Department of Environmental Protection for resources that can help protect you.

  1. Lastly, protect your property.

One step you should take that can be done anytime, is to make an itemized list of personal property, including furnishings, clothing, and valuables. Be sure to include more items to this list as you make purchases going forward. This will help you in case any items are damaged and must be replaced via your insurance policy.

As the saying goes,

“An ounce of prevention is worth a pound of cure”

In many cases floods can be either man-made or result from a natural disaster. In either way, it’s important for New Yorkers to make preparations to alleviate stress and deal with the problem as efficiently as possible. At SERVPRO of Southern Staten Island, we are able to help you create an Emergency Readiness Plan (or ERP) that is tailored to your exact home or business needs. Give us a call today at 718-979-4100 and ask for Annmarie!

How We Do Water Extraction

8/28/2020 (Permalink)

Water being extracted using our equipment An inside look at the professional water extraction tools we use in order to help prevent water damage!

What is water extraction?

Water extraction is done to remove water from a home or business after a flood, burst pipe, or storm. When large amounts of water come on to your property, it’s important to call your local SERVPRO in order to have the water extracted as soon as possible to prevent mold and further damage to your property.

What tools are used to extract the water?

Our trained technicians use pumps and vacuum units in order to remove large amounts of water from the walls, flooring, ceiling, and other surfaces in your home. These machines are so powerful, they can extract hundreds to thousands of gallons of water from these surfaces in order to dry. Here is a list of some of the tools we use:

  • Submersible Pumps
  • Industrial Vacuums (Wet/Dry)
  • Infrared Cameras (to find hidden water)
  • Moisture detectors

What are the first steps before a water extraction process takes place?

Our team will first identify the cause of the water damage, and if needed, will take steps to stop it in order to begin remediation. For example, if there is a burst pipe, our team will first stop the pipe from spouting off water before starting the extraction process. Next, our team identifies the type of water that has entered into the property. Depending on the classification, if it is contaminated or not, a professional will make sure to plan accordingly to make sure your property is safely restored. Furniture and/or other contents belonging to the property may also be moved to prevent damage or stains on the floor.

How do I know that all of the water has been extracted?

Our professionals will use pumps and vacuums to remove a majority of the water from the property. The remaining water will be removed by technicians manipulating temperature and humidity within the premises to ensure the area is fully dried. Progress is then monitored by moisture meters that give us an accurate indication of water levels.

Did we answer all of your questions about water extraction? Give us a call at (718) 979-4100 or find us on social media!

Five Services We Offer That MAY Surprise You

8/21/2020 (Permalink)

Technicians and Customer Did you know? We offer services that go beyond emergency response to provide some routine services for your home or business!

“I didn’t know you guys did that?!?”

It’s a line I hear often. Most who are familiar with our household name, SERVPRO, don’t realize the catalogue of services we’re equipped to offer. I’m still educating my mom on what exactly SERVPRO does, besides the clients and neighbors that I speak to daily about what sets our team apart from all the rest. Aside from the rapid response time, nationwide network, and decades of expertise, I like to tell them about all of the services that are not immediately obvious to those who have heard of the SERVPRO name before.

As the #1 name in Cleanup and Restoration, to the average on-looker it seems that we are primarily an emergency service provider. Which is only half of the story. The truth is that your local SERVPRO can provide cleaning and maintenance that provides high value in one stop. I’m talking about a deep clean that will leave you speechless when you walk into your home. Or having a one-stop that takes care of cleaning your office’s air ducts each quarter, without hassle.

#5 Carpet Cleaning

SERVPRO offers a professional carpet cleaning and maintenance service that can extend the lifetime of your carpet and upholstery by a longshot. To help your carpets look in top shape, our professionals offer specialized cleaning methods that target both optimal cleaning based on type of carpet or upholstery and levels of clean for deeply soiled carpets. 

  • Bonnet Cleaning / A more gentle, but effective method for short pile carpets.
  • Hot Water Extraction / A deep cleaning method for all carpet types.
  • Deluxe Precondition and Rinse / Helps restore deeply soiled areas.
  • Showcase Premier Cleaning / The most thorough cleaning method in the business.
  • Dry Cleaning / For more sensitive materials

Think of a carpet as a filter. Carpets trap dust, dirt, gases, animal hair, and more. Besides frequent vacuuming, preventative maintenance includes spot removal, pilating the carpet, and using mats to limit soil getting tracked into the home. In order to prevent moderate to worse soil buildup, it’s important to regularly schedule carpet cleaning by a professional. If you think that at-home cleaning methods are just as effective, think about this. Your carpet could be causing itchy skin, athlete’s foot, asthma, and eczema. The list goes on, but you get the idea. Dirty carpets = health risks.

Our recommendation? A professional clean for your home’s carpet should be done at least annually to keep them as close to their original appearance as possible. By hiring a professional, you get access to the industrial cleaning materials that can penetrate layers of dirt that can hide behind what you see on the surface. Get rid of those stains and keep your home clean.

BOTTOM LINE: If you have carpets in your home or office, it’s time to think about the last time they were cleaned and taken care of professionally. Besides appearance, it can help prevent allergies and save you money by not having to replace your carpet regularly.

#4 Air Duct and HVAC Cleaning

Have you ever experienced bad indoor air quality? It can cause headaches, fatigue, coughing, sneezing, and dryness to your skin and respiratory system. The usual suspect is ventilation systems that are not maintained regularly. 

Did you know? According to the EPA, indoor air is actually way more polluted than outdoor air. This is due to the closed environment where particles can be easily trapped and develop into toxins that linger in the air and also on surfaces.

Our teams routinely inspect heating, ventilation, and air conditioning units (HVAC). This means a regular check-up on your HVAC to keep them running clean that will A) extend the lifespan of your equipment and B) make sure you’re not breathing in dirty air and C) save money on energy costs by making sure your equipment is not overheating or leaking.

BOTTOM LINE: If you’ve never scheduled an air duct or HVAC cleaning, get it done ASAP! Waiting any longer could allow for prolonged health consequences in addition to money wasted on equipment that is not maintained optimally. Allow a SERVPRO technician to inspect and tell you the best cleaning method to make sure you’re breathing clean air and saving money on your utility bills.

#3 Drape and Blind Cleaning

Surprised? Join the club. But, SERVPRO professionals are trained at cleaning various fabrics. Care is taken to inspect fabrics to make sure that the best cleaning method is chosen, making sure that we are treating your fabrics expertly. Draperies are dry cleaned by our technicians using our state of the art equipment, and they are done inside the home!

How does it work? We use a special solvent on your draperies, then it is then put under pressure to extract the chemicals. The result? No damage to the material and brand new looking curtains and drapes!

BOTTOM LINE: We recommend cleaning your drapery approximately every two years. It’s not invasive and will keep your curtains looking brand new as well as reduce odors that may be clinging to the fabrics. 

#2 Vandalism and Graffiti Cleanup

Destruction of your property can be extremely aggravating. As a native New Yorker, I see it all the time on homes, apartment buildings, and commercial spaces. Simple acts, such as breaking a window, are a gateway for water and mold damage to come in and wreak havoc on your property.

But, you may wonder what exactly can our team do to fix your issue? We can: remove graffiti from exterior walls, clean outdoor spaces (think driveways, walkways, asphalt), remove debris, and remove odors.

BOTTOM LINE: If you find graffiti on your property or find that your place has been vandalized, call our technicians. Our team will clear out the mess and make it look "Like it never even happened." We might even help you teepee their house in retaliation (just kidding!).

#1 COVID-19 Cleaning

As we slowly return to brick-and-mortar establishments, it’s crucial to make sure your business or organization is equipped to deal with the high standards for hygiene. Certified: SERVPRO Cleaned, our newly unveiled defensive pathogen program, is designed to offer a professional clean that is just not possible via regular custodial cleaning. We aim to inspire confidence in our communities by working with businesses to create a custom tailored plan to make sure they are ready as they welcome back employees, increase indoor capacity, and/or routinely sanitize to protect against the virus.

Did you know? Our technicians are biochemical spill remediation specialists. Our high standards of cleaning have been the norm for our company for over 50 years. Compare that to other professional services that are scrambling to create cleaning solutions that are able to tackle the unique challenges of the COVID-19 strain. 

What to expect? If you’re interested in participating in this program, a team member will go over what we call our 3 unique C’s: Consult, Clean, and Certify.

Let’s Break It Down

Consult - Upon inspection and your businesses unique needs, we custom-create a cleaning program to keep your facility clean and disinfected properly.

Clean - Time to enact the plan. Our team will come in to perform a deep clean using our EPA approved solutions that abide by the standards for decontamination and cleaning. Our cleaning methods abide strictly by CDC standards, in order to give you and your customers the highest level of confidence possible when returning.

Certify - Once your facility is sparkling clean, our team will provide you with a Certified: SERVPRO Cleaned shield sticker to adhere to the front door of your business. This acts as a declaration of your businesses commitment to the comfort and safety of the community. 

BOTTOM LINE: Businesses, schools, offices, private residences, churches, gyms, and other establishments can sign up for our COVID-19 cleaning. If you’re just re-opening? This can make sure that you’re ready to welcome back employees and/or clients. Been open at a limited capacity? Use our program to inspire greater confidence to the community that you’re equipped to handle the dangers of being open amidst a still-prevalent pandemic.

Simply put? There is no better way to clean and protect against the virus than with our team for our Certified: SERVPRO Cleaned. Call (212) 768-9400 to schedule a consultation today.

Did you learn something new? Anything surprising on our list? Let us know in the comments or follow us on social media! Find our team on Twitter, Instagram, and Facebook, and drop us a line!

On Gyms Re-opening in New York City

8/13/2020 (Permalink)

Putting a Certified sticker up We are working on getting gyms CERTIFIED to help customers feel confident upon returning!

 Our franchise has been happy to serve the community as we reevaluate what it means to be clean during a pandemic. And how to help transition as life moves forward. On Staten Island, many businesses have struggled to keep their lights on as certain businesses are regulated to remain closed until the Governor says otherwise. This includes all gyms and fitness centers, which have been shuttered since the lockdown began in mid-March. As part of a movement to re-open gyms in New York, there has been a suggested protocol. In addition to checking temperature and limiting capacity, there is one more measure that professionals are suggesting. It's to test gyms monthly on their hygiene, testing for the virus on windows and doors. Those gyms not meeting standards would be taught the correct cleaning procedure by experts. Here at SERVPRO of Southern Staten Island, we have been offering our services to help business owners re-open safely. If gyms are to re-open soon, we are looking to help partner with owners to make sure that these places of wellness are prepared to serve their customers. Backed by over 60 years in the industry and our reputation of being the #1 name in cleanup and restoration, we are ready to assist Staten Island gyms when their doors open again. Don't wait! Call us at 718-979-4100 to book a consultation today and go over the unique cleaning & disinfecting needs of your business.  

Preparing Schools to Re-Open

8/7/2020 (Permalink)

 

As of August 8th, every school in New York has met the criteria for re-opening this fall. Governor Andrew Cuomo has given the word that while schools may re-open, they must meet specific plans before re-opening and belong to a region where positive test rates are below 5%. There is a high level of confidence in the state capitol with Cuomo sharing that New York is “in the best situation in the country right now. If anybody can open schools, we can open schools.” Districts are expected to submit a plan for how classes will work and what their re-opening process will look like in order to be approved. 

With September only three weeks away, it is imperative that schools ensure clean classrooms for their students and teachers to return to. In the wake of Coronavirus, the standards of what it means to be clean have taken on new meaning. Many are hesitant about going back into the classroom. That is where our Certified program comes in. Here at SERVPRO of Southern Staten Island, we have come out with a comprehensive cleaning program that combines over 50 years of cleaning experience with our high standards and protocols. SERVPRO has created an intense cleaning program that uses practices suggested by the Centers for Disease Control and Prevention (CDC) with the professional products that are approved by the Environmental Protection Agency (EPA) and are shown to provide a thorough clean.

Here at SERVPRO of Southern Staten Island, we are passionate about helping our community. We want to provide our talented and hardworking school staff with clean classrooms. That the only thing that children should worry about is doing well. Not if they will feel unwell if they come through school doors. As educators and administrators navigate what re-opening will look like we are here to carry out the professional cleaning that is necessary for schools to start. To learn more, call 718-979-4100 to learn more and to schedule a consultation.

  

Cleaning Your Outdoor Deck

8/5/2020 (Permalink)

 

By the end of summer, most patio decks tend to look a little rough. Even under constant vigilance and proactive cleaning, decks can accumulate dirt and debris. Although it may seem to be an intimidating chore, cleaning the deck can be done easily. Washing your deck does not have to be expensive, it just needs a thorough cleaning once a year (minimum!)

The first step is to do a quick sweep of the patio. Be sure to not only sweep away the debris but also make sure that there is nothing between the cracks. Not doing so will result in loose leaves and items to rot the deck. Once properly swept up, then you can start scrubbing the deck. You can use either soapy water or a deck cleaner solution. Another way to clean the deck is to use a power washer, especially for large areas. Once you’re finished scrubbing the deck, give it a good rinse. Your final step is to clean the deck and apply either a stain or sealer. Voila! Your deck should look good as new!

 

Preventing Mold After A Disaster

8/5/2020 (Permalink)

Storm Damage After a storm, it is extremely important to remove water within 48 hours in order to prevent mold and further damage.

 

In the aftermath of a flood or storm, like Tropical Storm Isaias, there is a high potential for mold to accumulate. There are significant health risks associated with flooding in a home. Mold is dependent on moisture in order to grow, so it is of great importance to dry your home and furniture immediately. The window is short: all items and the property itself must be completely dried within the first 24-48 hours. Each item in the home MUST be completely dried in order to ensure there is no potential for mold growth. 

The clean-up process includes removing standing water and anything containing water. Afterward, there must be a prolonged drying period. This means removing water from every cabinet and drawer, wiping down all objects and surfaces. Due to the difficulty of this cleaning and drying process, it is often necessary to hire a professional like SERVPRO. Doing so will allow for the property to be salvaged, for the least amount of damage.

Let us note that unless a first responder or a SERVPRO professional tells you that it is safe, do not re-enter the building after it has been flooded. Cleaning should also wait until after your contact your insurance company and take photos of your items. If it is safe to go inside, be sure to go with personal protective equipment.

 

Checking For Damage After A Storm

8/4/2020 (Permalink)

 

The aftermath of a large storm like Tropical Storm Isaias can be daunting. Within seconds, a storm can change everything. If your home or business is affected by storm damage, water or otherwise, it’s very important to prioritize restoration in order to minimize loss. Knowing what to expect will help bring back your normal day-to-day routine.

Once it is safe to do so, check your property for damage. It’s important to make sure that the area is safe, so refer to local news to be certain that there are no more storm hazards. 

Be very careful to watch out for: broken glass, exposed nails, downed power lines, collapsed roofing, and standing water. When assessing damage, be sure to keep ample distance from downed power lines.

Important places to look immediately following a storm? Look for any damage to the outside unit. This means scanning all exterior services for damage such as splitting, cracks, chipping, and discoloration. Both windows and doors are prone to damage from being hit by debris and hurt by strong gusts of wind. In addition, be sure to locate outside appliances such as an air conditioner to be sure that it is still working properly.

It’s important to get a professional contractor in as soon as you suspect damage. Any signs of water damage could lead to the immediate and swift growth of mold in the area. Trust SERVPRO of Midtown Manhattan and Southern Staten Island to take the heavyweight of the responsibility off of your back. Choose one of the most reliable names in Cleanup and Restoration to make sure that your life can get back on track--fast! 

 

All You Need to Know about Certified: SERVPRO Cleaned

8/4/2020 (Permalink)

 

Beginning in March, New York City went into lockdown alongside other major US cities as the world braced itself for the COVID-19 pandemic. This new reality has challenged what it means to be clean for both homeowners and businesses everywhere. As the biggest name in restoration and cleanup, SERVPRO launched Certified: SERVPRO Cleaned in order to give Americans the confidence to go back into the office, back to work, back to living their lives. This vigorous program is designed to fit strict CDC guidelines and use EPA approved disinfectants, offering a professional clean that is backed by over five decades of SERVPRO experience in biohazard cleaning.



The Certified: SERVPRO Cleaned process begins by addressing each customer’s three unique "Cs":

  1. Consult:  A representative will create a custom cleaning program to address all areas needed to assure success.
  2. Clean: Our professionals will come in to deliver a thorough cleaning process that adheres to our strict CDC guideline approved COVID-19 response cleaning.
  3. Certify: A shining seal of approval that is granted once your space has been properly cleaned and sanitized. Once we can certify that your place is ready to open back up, SERVPRO will give you a symbol of excellence to reassure employees and customers alike.

Our program focuses on maintaining the highest standards of cleanliness. This is achieved by our team of professionals coming to sanitize hard and soft surfaces, focusing on cleaning high touch surfaces, and providing hygiene products and signage for guests. If you want to re-open with the utmost confidence, you need to trust the biggest name in cleaning and restoration: SERVPRO. As Staten Island begins to open up, make sure that you’re providing customers with a clean that adheres to high standards of cleanliness. Give us a call at (718) 979-4100 to get started!

   

What is the SERVPRO difference?

7/29/2020 (Permalink)

Image of Certified: SERVPRO Cleaned sticker on window Trusted by Americans for over 50 years: SERVPRO has proven itself by leading the industry in cleaning and restoration!

Here at Southern Staten Island SERVPRO, we have a whole team of professionals that are specially equipped to handle any situation, 24/7 and 365 days a week! Our results are a testament to our promise to providing the very best service to our clients by providing expedited service and not compromising on value!

Always On Call

Whether it is two o’clock in the morning or in the afternoon, SERVPRO is able to dispatch a team of professionals to quickly address any issue you may have. Burst pipes? Fire damage? Flooding? No matter what you’re facing, SERVPRO is standing by with the best equipment and professionals in the field.

No Job Too Big

Did you know that the SERVPRO Disaster Recovery Team is both prequalified and strategically positioned to handle a natural disaster of any size within the United States? Our SERVPRO Commercial Large Loss Division is uniquely positioned to help in case of any large loss with urgency and unmatched mitigation efforts. Whether flood or tornado, hurricane or storm, the Disaster Recovery Team is prepared for the unpredictable! We were ready to mobilize during Hurrican Sandy in 2012, calling upon our 1,700 strong network of franchises across the globe!

Proven Track Record

SERVPRO is a trusted franchise that has been a leader in the cleanup and restoration industry for over 50 years. In that time, we have been trusted by businesses, homeowners, the insurance industry, and the government! 

No matter how big your disaster, we will make sure it looks "Like it never even happened." Just give us a call at (718) 979-4100!

How to Prevent Fires

7/29/2020 (Permalink)

Engulfed flames Fires can be devestating. Be sure to follow these tips to protect those in your household!

Home fires can get out of control fast. After all, it only takes five minutes for a home to become engulfed in flames. Fires spread fast, with a major fire able to develop within 30 seconds. In order to prevent fires from starting, please take care to review the following information to keep you and your family safe!

Check Your Smoke Alarm

A working smoke alarm can be the difference between life and death in the case of a fire. We recommend you install a dual-sensor smoke alarm: these contain sensors that pick up on both ionization and photoelectric smoke. Test your batteries monthly and replace batteries annually. Depending on your manufacturer, you can expect to change your smoke alarm once every 8-10 years.

Stay in the Kitchen

If you are actively using heat to cook in the kitchen, be sure to supervise at all times. If you have to leave at any point, be sure to turn off the stove. Cooking is the #1 cause of house fires and can be easily prevented by being diligent. 

Cut Those Wires

Any appliances that have worn or damaged cords should be replaced ASAP. Wires that are frayed can cause fires, especially if close to rugs or furniture that can spread the fire further.

Watch the Flammables

When cooking, be sure to keep flammables (such as alcohol or hand sanitizer) far away from the heat source.

Child Supervision

Never leave a child unsupervised near a stove or candles! Not even for a short period of time should children be left unattended with a source of fire.

Most house or apartment fires are easily avoidable. With some foresight, you may never have to know the damage that can accompany a fire in the home. However, we here at SERVPRO of Southern Staten Island are here to help if you require help for fire restoration. Just give us a call at (718) 979-4100 and we will make it look "Like it never even happened."

Essential Tips for Moving During COVID-19

7/28/2020 (Permalink)

SERVPRO Technician Wiping Down Surface Moving During COVID-19? Our professionals are uniquely qualified and prepared to maintain strict safety precautions.

Although most of the country is staying home right now due to COVID-19, there are many in New York City who are tasked with having to find a new house or apartment to move into. Moving to a new home is always stressful, but it can be extremely nerve-wracking when done during a pandemic. To ensure that your move is done as safely as possible, we have created an essential list of cleaning and inspection tips to help keep you and your family safe.

First Things First! Can the virus live on surfaces?

The Centers for Disease Control (CDC) has made it clear that the virus is more likely to be spread via respiratory droplets than through contact with contaminated surfaces. From what researchers have observed, the virus can survive on surfaces for up to three days on a variety of materials. Best advice? The CDC recommends cleaning surfaces that are visibly dirty and then sanitize to rid your home of the virus and protect against spreading COVID-19.

Tip #1 Clean BEFORE Disinfecting

To differentiate between cleaning and sanitizing, it is important to understand the following. Cleaning refers to removal: of germs, dirt, and any other impurities that may be resting on household surfaces. In contrast, to disinfect is to use chemical disinfectants that can kill germs on contact. Your best shot of lowering the risk of spreading the virus is to clean all surfaces and to then use an approved disinfectant, such as Lysol Disinfecting Spray. For more approved household cleaners, please check out the official EPA list.

Tip #2 Make Sure to Leave Windows Open

According to the CDC, during times of illness, it is important to have fresh air circulation. When moving and after, be sure to keep all doors and windows open to ensure a breeze to flow throughout the home. Also, leaving doors open will lessen the contact made on high traffic surfaces such as door frames and handles during the moving process by those in your household as well as movers.

Tip #3 Don’t Forget to Check For Mold

If you are moving to an apartment or home that has been abandoned, such as during the COVID-19 outbreak, your new home may be at risk for containing mold. Reoccupying a space after a period of building inactivity leads to the risk of microbial hazards (i.e. mold). Before moving into an apartment, check all ceilings, walls, and floors for water spots, as they indicate a high potential for mold growth.  Moisture is needed for mold to grow, so be sure to also check for any leaks or spots that indicate mold growth. Areas that are most likely to contain mold are kitchens and bathrooms: be sure to inspect each cabinet and drawer as well.

Please remember that if anyone in your household has a respiratory issue, it is considered dangerous to move into any building that is suspected to have mold. If you do see any problem areas, be sure to act quickly and contact a SERVPRO professional as soon as possible to take care of your mold issue immediately. 

Tip #4 Keep Clear Safety Standards with Movers

If you are utilizing a moving company to help with transporting and placing your items, be sure to make your safety standards clear. Movers should be given clear instructions on what your expectations are. This may include correctly wearing PPE, cleaning/disinfecting the truck, removing shoes before coming into a home, keeping a standard 6-feet social distance from others, being sure to minimize contact, washing hands frequently, etc. By communicating these safety standards and expectations, you will be able to minimize the risks of spreading the virus during the move-in process.

Did you know that SERVPRO can help you with your moving needs? Our trained staff can safely box and transport all household items to ensure a successful move. Our team is equipped to make sure your items arrive perfectly intact. Also, all SERVPRO technicians as well as keeping strict hygienic protocol. 

Tip #5 For True Peace of Mind? Hire SERVPRO for a Professional Cleaning!

Unlike a typical janitorial cleaning, SERVPRO has expert technicians who are highly trained and have experience dealing with hazardous work, be it COVID-19 cleaning or the more typical mold work. SERVPRO has both the correct professional equipment and the trained professionals that will give new homeowners and renters an invaluable peace of mind and greatly reduce the stress brought upon by moving. Our professional cleanup process includes cleaning of porous and non-porous surfaces, disinfecting of all high-traffic spaces that are most likely to contain the virus: handrails, shelving, bathroom fixtures, etc.

If you’re moving into a new space, it is important to follow these tips to be prepared and minimize the chance of contracting the virus. If you require professional cleaning of your new home or help with moving in, our professionals at SERVPRO are always prepared to help you!

What to do After a Fire

6/28/2020 (Permalink)

Few things are as devastating to NYC homeowners are a house fire. If your home catches fire, the New York SERVPRO team works to help you begin the process of rebuilding your life. However, there is a list of things you must do following a fire that applies to homeowners anywhere in NYC, Manhattan, or anywhere else in New York. 

Call Your Insurance Adjuster ]

You must call your insurance company right away. Your agent will help you understand what happens next, and they will walk you through the process of finding contractors and handling your everyday needs. Your adjuster helps you find a place to stay in New York while your home is unlivable, and he or she helps you with the financial aspect of your situation. 

Call A Restoration Specialist 

SERVPRO is a restoration company that helps people with their homes following a fire throughout Manhattan and other cities. What makes a restoration company imperative is that you cannot go back into your home when there is fire damage. It must be cleaned, boarded, and there are other issues that must be handled. For example, water damage is another problem to add to the list following a fire. 

Sort Your Property 

Once you have a restoration specialist handle the details inside your home and you’re cleared to enter, it’s time to sort your property. There may be undamaged items in your home that you can salvage. There are many more that are unsalvageable, and those items will need to be sorted and disposed of. 

Being the victim of a house fire is devastating. It’s also confusing and scary, but you are not required to go through this alone. The people you hire to help you with your new needs are here to make sure you know what to expect. They’re here to make sure

Have Questions About Fire, Smoke, or Soot Damage?

6/28/2020 (Permalink)

Call Today 718-979-4100

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Southern Staten Island, which is staffed 24 hours a day. Our team will ask a series of questions regarding the fire damage event that will help us prepare for dispatch.

Step 2: Inspection and Fire Damage Assessment

Our Project Managers will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This is a crucial step to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Damage from a fire can often ruin windows, walls, and roofs. To keep your property secure we offer board up and tarping services.

Step 4: Water Removal and Drying 

If there is water present from sprinklers, emergency services, or natural causes, the water removal process begins almost immediately. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO of Southern Staten Island will use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire conditions. We are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition is our goal. This could involve minor repairs or it may entail major repairs. Either way, we are prepared to help you every step of the way.

Water Damage While Under Construction

6/16/2020 (Permalink)

Accidentally nicked a pipe? Plumbing issue? Broken water main? We’re Here to Help

During a construction project the occurrence of a water damage can prove crippling; interrupting the project’s progress and derailing projected completion dates. Mitigation of damage is time-sensitive and that is something we, here at SERVPRO of Southern Staten Island understand.

With over 25 years in the restoration industry, we have the knowledge and expertise implementing the best-suited drying methods so your structure is thoroughly dry, putting your crew back on track to completing your construction project. Our team is fully equipped to ensure we are able to handle any size job large or small as quickly as possible.

In turn, construction on the project can most likely continue, minimizing disruptions to the work in progress. SERVPRO of Southern Staten Island is certified and fully licensed to work on any commercial property in New York, so be sure to call the leading company in restoration and cleanups, SERVPRO of Southern Staten Island at 718-979-4100. We are committed to being available for service, 24 hours a day, 7 days a week, and 365 days out of the year.

Tips for Investment Properties, Are they Worth it?

6/16/2020 (Permalink)

Do I Need to Inspect My Investment Property?

As with any size property, it is important to have an inspection performed. Many owners will conceal all sorts of issues in order to secure a better selling price. Leaving you to deal with the reparation which can end up costing you more in the long run than the actual value of the property. Therefore, an inspection of the interior and exterior structure is a wise investment as it will provide you with an accurate report as to the value of the property. In turn, you will be better able to make a sound judgment with the given information to determine if it’s a property worth purchasing and if so, to negotiate a better price.

What Are Some Things to Look Out for When Purchasing a Property?

Here are some common warning signs:

  • Uneven heating and cooling in the attic could be a sign of something wrong with the insulation of the roof. As a result, get a roofer to check the roof for cracks, crevices, and other faults, while also making sure that the drainage system is running properly.
  • A musty smell combined with discoloration in humid surroundings means that there could be mold. Not only is mold potentially dangerous for human health, but it is also a sign that there is too much moisture, which can lead to a lot of materials to deteriorate or rot.
  • Bubbling paint, staining on ceilings or walls could be due to previous water damage. It is important to know if these areas have been properly mitigated as wet areas that are not properly dried may lead to potential mold growth.
  • The history of changes that have been made to an investment property can say a lot about its current condition. If the current owner is unwilling to divulge more than a bare minimum of information, that could be a bad sign that they are attempting to hide something.

Contact SERVPRO of Southern Staten Island

Whether you’re planning to purchase an investment property or looking to restore, call SERVPRO of Southern Staten Island if you’re in need of cleaning or restoration services. We are available year-round, 24/7. 

Are Your Ducts in a Row?

6/11/2020 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention.

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout a building or home.

Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may even save money. Duct cleaning may not always be necessary.. calling a professional to inspect your system and ductwork to make recommendations about the best way to address any indoor air quality concerns is a good idea. Regular inspections can save money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

The professionals at SERVPRO of Southern Staten Island use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing dust and grime. The process is as follows;

  • The process begins using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will be either cleaned or replaced to remove odor and dirt.

 

This Duct Cleaning System is proven and cost-efficient.

Call us today to find out more!

Commercial Post Construction Cleaning

6/11/2020 (Permalink)

Post Construction Cleaning: Once the floors are down and the drywall is up, it’s time to remove the debris and dirt in order to lay carpet, paint and decorate.  SERVPRO of Southern Staten Island can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying: During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO Franchise Professionals to provide the help you need to eliminate moisture and preventing the potential for mold growth.

Final Cleaning: When openings, you want your business to look its best.  Your local SERVPRO Franchise Professional of Southern Staten Island provides cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceiling, walls and fixture cleaning
  • Deodorization
  • Air Duct Cleaning
  • Debris Removal (if necessary)
  • Window Cleaning

Ahead of the Curve

5/22/2020 (Permalink)

Ready for any size loss We are ready for any size loss

As many states begin to reopen, we all have feelings of uncertainty going into spaces we used to not think twice about. The convenient store, a cafe, your own work desk are all spaces that we used to frequent. At SERVPRO of Southern Staten Island we are offering our disinfectant services to places of businesses, so employees and customers feel safe in your place of business. In New York, we have a responsibility to take care of our fellow neighbors. 

Practicing preventative cleaning for reopening is essential. When SERVPRO of Southern Staten Island enters your space we are able to disinfect your entire business with EPA approved products. As we look toward the reopening date, we want to ensure your business is prepared to act. We are scheduling several weeks in advance, as we understand these are unforeseen times. We plan to help you navigate through these difficult times. 

We are providing disinfecting services for COVID-19 as well as general detailed cleanings for unoccupied homes collecting dust. 

Our Disinfectant services include:

  • Ultra Low Volume (ULV) misting or electrostatic spray of certain affected areas with EPA approved hospital grade disinfectant. This mist will eradicate any aerosolized particles allowing for a safer entry of decontamination personnel.
  • Electrostatic spray application of EPA Approved Hospital Grade disinfectant. Positively charged ions are produced within the chemical which adhere to surfaces in the affected area. This ensures total coverage of the affected area. 
  • Surface wiping of critical contact areas. Fixtures, keyboards, phones, door handles, certain contents within the affected area are hand wiped. A 5-10 minute dwell time should be allowed post wipe down. Walls up to a height of approximately 5’ throughout traffic areas.
  • Technicians will wear half face respirators with P100 filters, coveralls, goggles and nitrile gloves.

Since many homes and offices have been vacant for some time, we also offer a detailed floor to ceiling deep cleaning, from base molding to crown molding including: content manipulation, steam cleaning of drapes, carpets and upholstered furniture if needed. We will clean every square foot leaving your home or office in the highest condition. 

In addition, you would receive a dedicated team, seal of approval, an email update of job progress with photos of our crew onsite. Lastly, we will create an Emergency Ready Profile customized to your property as supplemental guidance for response protocol in the event of an emergency. We are available 24/7, 365 days out of the year. Any questions please call SERVPRO of Southern Staten Island, 718-979-4100.

Here to Help YOU

5/22/2020 (Permalink)

Here to Help Here to Help

We are answering common questions about COVID-19 such as “How can I keep my exposure minimal?” or “How do I combat this virus before it enters my home?”. SERVPRO of Southern Staten Island can help you in being proactive! We offer several levels of proactive cleaning services to our customers year round that can help minimize exposure by thoroughly disinfecting businesses and homes. At SERVPRO of Southern Staten Island, we follow CDC guidelines while performing these services. All our employees are all highly trained, wear full protection gear, and maintain correct certifications to get the job done to the highest standard. 

Several businesses have already contacted us to perform proactive cleanings of their office spaces, restaurants, theaters, and much more. The best part is that you do not need to vacate your home or business for an extended period of time.  Unlike you would if you were to have a bug fogging service performed. Our cleaning chemicals are green, so they are not harmful to you, your pets, or your customers once the cleaning has been performed. Meaning whether you are having a home or your restaurant cleaned, we can have you back in the structure and living your life quickly. You will not have to worry about a place to stay, work, or any harm to guests or pets. 

As an industry leader, SERVPRO of Southern Staten Island has been fighting viruses for years by proactively cleaning against everything from SARS, Swine flu, to the common cold! If you or someone you know is interested in having these services performed or obtaining an estimate for these services, please don’t hesitate to give us a call today! 

Stay Safe. Stay Healthy.

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Southern Staten Island today at  718-979-4100 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Providing the Service You Need at a Cost You Can Afford

5/19/2020 (Permalink)

SERVPRO CLEANED Let us limit your stress by working with your budget

The economic effect of COVID-19 has affected everyone. Due to the freeze on activity businesses have been forced to limit services and reduce their task force. Business and residents have gone without work due to business closings. An exorbitant amount of requests for unemployment relief have been filed causing a backup in the government’s ability to process claims in a timely manner. In turn, creating a loss of income and debt accumulation not only for residents but for homeowners alike. 

These are hard times. Here at SERVPRO of Southern Staten Island, we understand that although disinfecting our homes, businesses, schools and medical facilities is of utmost importance, many may not have the financial means to support the cost of disinfection services. 


We at SERVPRO of Southern Staten Island are working with customers to ensure we are able to provide you with the service you need at a cost you can afford. For details, feel free to contact us at 718-979-4100. We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Extension Cord Safety: What to Do & What to Avoid Doing

1/10/2020 (Permalink)

man in white suit encapsulating roof When using extension cords, prevent them from becoming potential fire hazards.

Extension cords are both a common and convenient way to bring power to electrical devices. However, when used without proper caution, they can become fire hazards and pose risks to your personal safety.

Follow these tips to help keep your home safe when using extension cords:

Selecting extension cords

  • Purchase only cords that have been approved by an independent testing laboratory.
  • For outdoor projects, use only extension cords marked for outdoor use.
  • Read the instructions (if available) for information about the cord's correct use and the amount of power it draws.
  • Select cords that are rated to handle the wattage of the devices with which they'll be used. A cord's gauge indicates its size; the smaller the number, the larger the wire and the more electrical current the cord can safely handle.
  • Consider the length you'll need, longer cords can't handle as much current as shorter cords of the same gauge.
  • Choose cords with polarized or three-prong plugs.
  • For use with larger appliances, thick, round, low-gauge extension cords are best. For smaller appliances and electronics, you can use thin or flat cords.

Using extension cords

  • Never remove an extension cord's grounding pin in order to fit it into a two-prong outlet.
  • Avoid powering multiple appliances with one cord.
  • Never use indoor extension cords outdoors.
  • Don't plug multiple cords together.
  • Don't run extension cords under rugs or furniture.
  • Never tape extension cords to floors or attach them to surfaces with staples or nails.
  • Don't bend or coil cords when they're in use.
  • Cover unused cord receptacles with childproof covers.
  • Never use extension cords that feel hot to the touch.

Caring for extension cords

  • Always store cords indoors.
  • Unplug extension cords when they're not in use.
  • Throw away damaged cords immediately.
  • Pull the plug — not the cord — when disconnecting from the outlet.

Remember, extension cords are intended to be temporary wiring solutions. If you find you're using them on a permanent basis, this can be a hazard.

Please call your leading professionals, SERVPRO of Southern Staten Island if you or a loved one experience ramifications on your home at 718-979-4100!

Candle Safety is Important

1/9/2020 (Permalink)

encapsulated room Candles create the perfect ambiance, but a lit candle can easily ignite anything flammable in its presence.

Fast Facts:

  • 38% of home candle fires start in bedrooms and cause 35% of associated deaths. 
  • More than 50% of all candle home fires start because the candle was too close to a a flammable item (I.E. mattresses, bedding, curtains, cabinetry, or furniture are ignited). 
  • In 12% of home candle fires and in 25% of associated deaths and injuries, the household occupants were asleep when the fire occurred.
  • Unsupervised children are involved in 20% of home candle fires. 
  • Having a working smoke alarm reduces one’s chances of dying in a fire by nearly 50%.
  • 11% of home fires are caused by falling asleep while a candle is lit
  • 58% of home fires started when something flammable was too close to the lit candle
  • 36% of home fires start in the bedroom

Preparedness Tips:

  • Remember that lit candles are fire. Keep them at least 12 inches from anything that can burn, such as curtains, bedding, mattresses, paper, books, flammable decorations, clothing, and upholstered furniture.
  • Never leave a room or go to sleep before blowing out all lit candles.
  • Use candle holders that are sturdy and won’t tip over easily. Candle holders that are made from a material that cannot burn, and are large enough to collect dripping wax would also be a good idea.
  • Place candles where they cannot be reached or knocked over by pets or children.
  • During an emergency, always use flashlights instead of candles as light sources.
  • Never leave a child unattended in a room with a candle. Additionally, keep all matches and lighters out of reach of children.
  • Keep all lit candles and any other open flames away from flammable liquids.

Puffback

1/3/2020 (Permalink)

soot covered bathroom Soot is one of the most dangerous forms of air pollution, if your home is affected please call SERVPRO of Southern Staten Island today at 718-979-4100

A puff back can incite when an oil burner doesn't ignite immediately causing oil fumes to build up before ignition, resulting in an explosion like the backfiring of a car.  Buildup of debris can also create an excessive explosion at ignition.  In either case, the explosion can shoot soot and debris through the furnace or boiler's exhaust system and into your home. 

If you have a forced air system (a hot air system as opposed to a hydroponic, or hot water, system) the problem will likely be worse as the heating ducts can spread soot into every corner of your home, with the same efficiency that they spread heat.  A puff back can be a chronic problem, with each ignition sending forth a small amount of soot that slowly accumulates on heating vents, ceilings, carpets or baseboards, or it can be a single sudden event that sends a large amount of soot through the heating system.

What Should You Do?

It is quite amazing how much the soot can cover - it goes everywhere!  It can even force you out of your home in some cases.  This soot is not just a powder-like substance, but it is also black and sticky and will include a mixture of oil that is difficult to clean.  This dirty residue needs to be cleaned as soon as possible!  Oil-based soot is extremely difficult to remove.  In addition to the soot, a puff back causes a foul odor to permeate your home.  So, what should you do?

  • Assess the situation and the amount of damage that was done
  • Wash all affected clothing and fabrics in the house - some may require professional dry cleaning
  • Throw away all exposed food
  • Call a repairman to fix the malfunctioning oil furnace
  • Call a cleaning service to take care of the soot and chemicals

And that's where you need a puffback specialist to thoroughly clean and deodorize all affected items and SERVPRO of Southern Staten Island is available 24/7/365 to assist as this is just one of our many services!

What to do when your sink is backed up!

1/3/2020 (Permalink)

sink orange water overflowing When water does the opposite and flows back up through the drain, it’s a pretty good indicator that you have a problem. But where should you start?

If your sink is backed up, there are several contributing factors that could be causing the problem.

  • Something lodged in the p-trap
  • Hair caught in and around the drain stop
  • The buildup over time of soap, lotions or grease 

Clear the Drain Stop When Your Sink is Backed Up

When a sink is backed up, there are a few things to check before calling SERVPRO of Southern Staten Island.

  • Check the area around your drain stop. The least invasive method to clear the drain is to check and see if the drain stop has hair or another foreign object clogging it.

When hair or other materials start to build up in the drain stop area, it can also start accumulating other debris, making the clog worse. Clearing the drain stop, and keeping it clear, is imperative when the sink is backing up. Once cleared, run some water into the sink. If it is still backing up, then it is time to move under the sink.

Clearing the P-Trap 

The next place to check when your sink is backed up is the p-trap. The p-trap is the name given to a plumbing device designed to prevent sewer gases from coming back up the drain. The bend in the pipe fills with water that forms a barrier keeping noxious gases from re-entering your home. The p-trap has a secondary purpose of trapping any items that may mistakenly fall down the drain. The device gets its name from its similar appearance to a sideways letter “P,” and you’ll find it directly below your sink’s drain. 

When your sink is backed up, the p-trap is a good place to start. It’s easily accessible, and items or debris stuck in the p-trap are the most common cause of backed up water. No matter if the pipes under your sink are made of PVC or metal, the p-trap should be easy to remove by unscrewing the slip-nut joints on either end. Take care when removing the p-trap so as not to spill the water trapped in it.

Once you have it removed, check it for items lodged in it. Check it also for build-up that may be restricting the flow of water through the p-trap. Once you have it cleaned out, reconnect it and check to see if the water is flowing freely. 

Buildup in the Pipes

If cleaning both the drain stop and the p-trap doesn’t resolve the problem when your sink is backed up, the problem may be deeper. It may be a buildup of soaps, lotions, grease or oil in your pipes. Any of these substances can start building up on the walls of your pipes, and once it starts it will continue to accumulate more debris until your pipes are clogged.

There are a few products intended for clearing fully clogged pipes, but there are also some home remedies that can help. If drainage is slow, bring a kettle of water with a half-cup of baking soda in it to a boil. Once boiling, pour the mixture down the drain. It will dissolve fatty acids that are constricting water flow within 10 minutes.

Due to the highly dangerous chemicals used in clog cleaners such as Drano, we don’t recommend using them to clear clogs. There are much safer and more environmentally friendly ways to fix a backed-up sink. 

Is Your Sink Still Backed Up?

If you have stubborn sink drainage problems, sometimes the best answer is to call in the professionals. In the Richmond County area, your first call should be to SERVPRO of Southern Staten Island. Our team of knowledgeable and experienced plumbers can diagnose your specific issue quickly and correctly.

Benefect® Botanical Disinfectant

1/2/2020 (Permalink)

cleaning supplies on shelves SERVPRO of Southern Staten Island only uses natural, safe and environmentally friendly cleaning supplies. Give us a call today at 718-979-4100!!

Benefect® Disinfectant is a Botanical Disinfectant, Fungicide, Virucide*, Tuberculocide, Cleaner and Deodorizer. Benefect® Disinfectant is EPA registered as a No Rinse No Wipe product. Just Spray and Walk Away. There are no label warnings or precautionary statements for use or disposal.

I. Directions:

  • No dilution required
  • Must SHAKE before each use.

II. Apply the product using one of the following:

  • ULV misting device
  • Sprayer - Pump or hand held
  • Cloth or sponge
  • Mop

III. GENERAL CLEANING

  • Apply and wipe away
  • No rinsing required

IV. DISINFECT

  • Apply
  • Dwell 10 minutes
  • No rinsing required

 V. Specifications:

  • pH: 4 - 5
  • Shelf Life: 3 years
  • Color: Light tan Liquid
  • Size: Gallon
  • Fragrance: Lemon & Spice
  • Coverage: 1000 – 1200 ft2 per gallon

 VI. Efficacy: (INCLUDING BUT NOT LIMITED TO):

  • Bacteria – Gram-negative & Gram-positive
  • MRSA ? Salmonella enterica
  • Staphylococcus aureus
  • Pseudomonas aeruginosa Fungi
  • Trichophyton mentagrophytes Virus
  • HIV – 1 (AIDS virus)
  • Tuberculosis (Mycobacterium tuberculosis)

VII. AREAS OF USE: (SEE PRODUCT LABEL FOR COMPLETE LISTING)

  • Residential – Commercial – Medical
  • Hospitals and Nursing homes
  • Food prep facilities
  • Schools, Universities and Daycare facilities
  • Health clubs
  • Sports equipment
  • Boarding and breeding kennels
  • Any area where high risk or chemically sensitive individuals may be present.

VIII. WATER DAMAGE RESTORATION

  • Disinfect hard non-porous materials
  • Control or inhibit odor on a variety of porous & semi porous materials including:
  • wood studding
  • subfloors
  • trim
  • lumber
  • tack strips
  • concrete
  • paneling
  • Deodorize
  • carpeting
  • carpet padding
  • other semi porous furnishings

IX. GREY OR BLACK WATER DAMAGE & TRAUMA

  • Registered with the EPA as effective against blood borne/body fluid pathogens including Mycobacteria Tuberculosis (TB) and the HIV-1 virus.

X. MOLD REMEDIATION

  • Wipe to remove surface molds.
  • Spray after remediation procedure is complete.
  • Use proper remediation protocols

THE SERVPRO DISASTER RECOVERY TEAM IS HERE FOR YOU

11/12/2019 (Permalink)

53' trailer Unexpected loss from heavy storms, hurricanes, tornadoes, & blizzards can do serious damage to a property and put a great deal of stress on the owner.

The weather can be unpredictable and intense.  No one can control the weather. SERVPRO of Southern Staten Island is available 24 hours a day, 7 days a week, 365 days a year to help restore your home after any type of havoc a storm may leave behind.

SERVPRO of Southern Staten Island has a specialized storm team and large loss response system to provide the resources to restore your property in the event of a disaster. SERVPRO tactically places disaster teams across the country to travel when needed and provide disaster relief after large storms. Our disaster team is available 24 hours a day and 365 days a year and are prepared for the unexpected.

Call SERVPRO of Southern Staten Island today 212-768-9400!

Call SERVPRO of Southern Staten Island With All Your Water Damage Needs

11/4/2019 (Permalink)

liquid on floor At SERVPRO of Southern Staten Island we promise to put our customer’s needs above all else.

Here at SERVPRO of Southern Staten Island we know that water damage can occur at anytime and can leave property owners with the stress of needing to fix the destruction as soon as possible. Our professionally trained restoration crew will assess the damage and use the proper equipment to have your property back to its original state in no time.

In this specific apartment, the owner had called us when a water damage situation occurred. We came to assess the crisis immediately and set up dehumidifiers and dryers as soon as. Possible. Our customer was extremely happy with how fast and thorough our crew was. 

We know that some situations are out of our control. We are a 24-hour emergency service that you can call to evaluate the damage and set up the necessary equipment immediately.

Storms can strike at anytime and catch property owner’s by surprise.

11/4/2019 (Permalink)

equipment hallway Our goal at SERVPRO of Southern Staten Island is to restore your property back to a clean, safe, and healthy, environment.

Storm and flood damage can leave property owner’s overwhelmed and devastated. Thankfully, SERVPRO of Southern Staten Island is an emergency service that is available 24 hours a day. Our crew is well prepared to deal with any size damage might have occurred on your property due to a storm.

Recently, SERVPRO of Southern Staten Island was called to a home to resolve damage that was due to a storm. When our crew arrived at the home, they performed emergency services which included, setting up 4 dehumidifiers, and 8 air movers. Our crew then cut 1 access hole and ducted it to lay flat in the hallway, where most of the damage occurred.  The following day, we performed the remaining remediation in the home.

Our crew noticed a lot of water had accumulated in the ceilings of the closets, so they put 3 access holes with lay flats ducted to air movers and a dehumidifier. Then, they removed the base trim in the hallways and put another lay flat ducted to a dehumidifier, which they planned to check the following day to see the moisture level. By day 3 when we returned, the moisture levels in the bathroom had gone down significantly, but the ceilings still needed additional drying. When our crew went back a few days later to do a moisture reading, the flooring in the second hallway was still wet but the main hallway had dried.

When the damage after the storm was resolved, and we removed all our equipment, the homeowners were very satisfied with our work and appreciative that we were able to help so quickly. For all your restoration needs call us 24/7 at: (718) 979-4100.

Staten Island Restaurant Inundated with Category 3 Water Damage was Restored by SERVPRO

10/28/2019 (Permalink)

sewage and broom on floor This Richmond County restaurant was extremely elated that Football Sunday did not get canceled due to their sewage back up!

Your locally owned and operated SERVPRO of Southern Staten Island has a crew of highly trained professionals who are properly equipped to deal with water damage of any kind. If your home or business has been affected by water damage, our crew is available around the clock to assist you.

We recently helped a local business when they suffered a loss due to water damage. When our crew arrived at the loss, they immediately took the proper steps to asses the damage. We began the remediation process by setting up 3 dehumidifiers, and 6 air movers. Our crew also extracted all contaminated water and sanitized the affected areas. The next day, when our crew entered the property, the walls including drywall in the pump room were still saturated. Also, the trim under one of the brick walls was seeping water and the floor was saturated.

Our crew was dealing with a category 3 contamination. Category 3 water damage contains water that is grossly polluted with disease-causing bacteria, toxins and is extremely unsanitary. Water damage in this form can be caused by sewer back flow, a broken toilet bowl containing feces, and rising flood water. This type of water is referred to as black water. If not handled properly the black water can evaporate into the air and remain in the property for an extended period time, which is very unhealthy.

The SERVPRO of Southern Staten Island crew worked extremely hard to make sure this serious category 3 water damage situation was properly fixed. Not only did our crew resolve this issue, but they did it in a timely manner so that this business was able to be open for an important event they had booked.

Water damage is a serious situation, but with the right defense, you can save your property from any extra harm that may occur if this situation is not handled in a timely and proper manner. SERVPRO of Southern Staten Island is equipped to help you with your Category 3 water damage and restore your property back to a healthy and safe environment. Contact us at: (718) 979-4100.  “Like it never even happened”.

Staten Island Business Scorned by Mold

10/28/2019 (Permalink)

green equipment cut walls Your locally owned and operated, SERVPRO of Southern Staten Island has a crew of trained professionals for you & we are available 24/7 to help!

Mold can have a destructive impact on a commercial property. Mold from storms or other types of water exposure can badly damage local businesses and homes. Commercial properties are at a high risk of losing business until or while the mold issue is being resolved. Commercial Properties need a crew of highly trained professionals to remove or re-mediate mold. 

Our crew is extremely familiar with dealing with mold remediation and removal. We were recently working at a commercial mold loss. When our crew arrived on site, we removed all the carpeting in two rooms that were impacted by mold. Then, we finished removing the sheet rock on all four walls of the office.

We needed to remove all the debris. Unfortunately, the mold issue had spread to three palettes near the company’s file room that was supporting several empty boxes. The bottom rows were completely contaminated, so we had disposed of them for safety purposes. The area was completely wiped down with antimicrobial, to get rid of any harmful toxins that could have spread. Our crew then placed additional drying equipment by the conveyor belts of the office and stairwell in the back end of the warehouse.

In the days following, our crew began removing the screws from the frame holding the sheet rock and HEPA vacuumed all debris. The area was sprayed with a second coat of antimicrobial. The floors in one of the property’s storage room and the main office were removed. The room was HEPA vacuumed and wiped down with antimicrobial, this was necessary to kill the spread of bacteria and viruses that. We manipulated the filing cabinets to provide the property’s workers with accessibility to their contents. The filing cabinets were thoroughly wiped down with antimicrobial. All affected contents, including two desks were photographed for insurance purposes and then disposed. 

SERVPRO of Southern Staten Island is fully prepared with a qualified crew and the right materials to remove a commercial property’s mold infestation of any size. We can respond quickly with 24 hours, around the clock services to get your business back up and running in no time. Call us at (718) 979-4100.

Water Damage in a Commercial Property

10/24/2019 (Permalink)

water damage walls Water damage can strike a commercial property at any time, make sure your prepared.

If your commercial property suffers significant water damage your locally owned and operated SERVPRO of Southern Staten Island offers around the clock emergency service. Water damage in your commercial property can be caused by, a flood from a storm, a burst/ leaky pipe, or even a broken sewage system.  

As an owner, or property manager of a commercial building it is extremely important to hire a professional water damage remediation service to assist in taking care of the loss and preventing future damage that can occur if the loss is not treated in a timely and correct manner. SERVPRO of Southern Staten Island has a crew of certified and accredited professionals who are ready to assist you in a timely and professional manner.

Recently, SERVPRO of Sothern Staten Island was able to help a local hotel, when a sprinkler system was activated on the 5th floor of the building, leading to water damage. Our crew responded to their call immediately. We began to assess the extent of the damage and returned in the days following to continue the scope of the work.

Our SERVPRO crew arrived on sight and began the extraction and cleaning of the affected areas. First, we removed the damaged area rugs from under the beds and submitted them for appraisal. Base-molding was removed from wet sheet rock walls in the effected rooms and corridors. Cavity holes were then drilled to begin the proper drying process.  The 5th Floor carpet was removed and the sub floor (concrete) was treated with antimicrobial. The antimicrobial was utilized to destroy or suppress bacteria, viruses, and fungi that the water damage caused. Our crew also had to remove the 4th floor carpet. We cut 1x1 access holes in the ceiling corridor to allow air flow in the ceiling cavity. For proper drying, we let the equipment run for 3 days.

Our crew cleaned and deodorized both the 4th and 5th floor. We used dehumidifiers, air movers and scrubbers to properly clean and remove the water. Our SERVPRO crew was able to take care of the water damage in an appropriate and professional way while also being mindful of the occupants in the hotel.

Water removal services from our professionally trained team at SERVPRO of Southern Staten Island can lessen stress and restore your commercial property to its preloss state rapidly. Our services are available for you 24 hours a day, 365 days a year. Call us at (718) 979-4100.

How SERVPRO of Southern Staten Island Handles Water Damage

10/22/2019 (Permalink)

water on floor Water Damaging the Floor and Contents

Unfortunately, water damage and flooding are extremely common in basements. New York basements are especially vulnerable to flooding from burst pipes, rain, and sewage leakages. Your local, independently owned and operated SERVPRO of Southern Staten Island is an expert in providing emergency services. 

There are many factors such as: when the loss occurred as opposed to when it is reported to us, what caused the loss, when the cause will be repaired, the extent of the damage, etc. that contribute to the work that will need to take place to restore the property back to its original state.

SERVPRO of Southern Staten Island encourages customers with water cleanup to contact us as soon as possible, so we can respond with 24- hour emergency service. Sometimes customers contact us after an issue arises while they are away. In this instance, a customer called us upon returning home from a vacation to a water heater that had burst. Upon her return home we came to perform EMS and assess the damage and contamination that occurred.  

Our crew placed the necessary equipment in the basement to handle the loss. Water extractors, dehumidifiers, and air movers to remove water were quickly deployed, and we also removed base molding.  While going through the basement our crew discovered a lot of content. We took an inventory of all the content, then we placed a 20-yard dumpster out in front of the street to dispose of all damaged property. All removed and damaged belongings were accounted for by insurers.

Containment needed to be set up on the door to the basement. Then, we assessed the customer’s vents to see if they were affected. Unfortunately, the customer’s vents were affected. We scheduled an appointment with our duct cleaning/ HVAC division, then covered the vents in the basement. Our crew had to remove the carpet and padding, while the content is being manipulated. Two-foot flood cuts were made all around the room and base trim was removed. Additionally, SERVPRO of Southern Staten Island performed any general cleaning that was necessary to restore the basement to its original state and to make sure the environment is safe and healthy. 

If a water loss incident of any size has occurred, SERVPRO of Southern Staten Island has a crew of trained professionals and equipment that is available to help 24 hours a day, 7 days a week, and 365 days a year. Contact us at (718) 979-4100.

Don't Do It Yourself! Leave it To the Professionals!

10/20/2019 (Permalink)

wet floor drywall Staten Island Home Inundated With Water Damage, SERVPRO of Southern Staten Island is your Emergency Contact!

A living room can flood at any time, although flooding most often occurs from water inundation. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Staten Island home could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Flood Damage?

Call SERVPRO of Southern Staten Island Today - 718-979-4100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, as well as, cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southern Staten Island and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flood Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing for You to Worry About
  • Our Technicians are Highly Trained in Water Restoration Techniques
  • We use 500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Flooding? Call Us Today – We’re Ready to Help 718-979-4100.

Battering Storm, Staten Island? Call SERVPRO 24/7/365!

10/19/2019 (Permalink)

structure impacted When the Storm hits, SERVPRO has got you Covered!

SERVPRO of Southern Staten Island specializes in storm and flood damage restoration that have affected homes or businesses. Our crews are professionally trained regularly, and we use specialized equipment to restore your home to its condition, Like it never even happened.

Faster Response Time

Since we are locally owned and operated, we can respond quicker and ensure our trucks are loaded with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Richmond County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 718-979-4100.

Biohazard Cleanup and Restoration in Richmond County!

10/14/2019 (Permalink)

bloody kitchen floor 24/7/365 Bloodbourne Pathogen Cleanup - Like it never even happened!

SERVPRO of Southern Staten Island is recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies. SERVPRO of Southern Staten Island Professionals offer fast and reliable biohazard, vandalism and crime scene cleanup and remediation services to residential and commercial property owners.

  • Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Southern Staten Island’s crew are professionally trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal in accordance to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products SERVPRO of Southern Staten Island helps turn unsafe environments into clean and safe homes and businesses.

SERVPRO of Southern Staten Island can help with:

  • Bloodbourne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Blood Bourne Pathogens- SERVPRO of Southern Staten Island professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances as a result of accident, trauma, crime or death. Our trained professionals thoroughly clean, disinfect and deodorize the structure.

Methamphetamine Labs- Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout the structure. At SERVPRO of Southern Staten Island, our trained professionals follow all applicable federal and state guidelines to clean all surfaces.

Arson and Vandalism- Our trained professionals are recognized leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Southern Staten Island also provides general cleaning and deodorization of services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup- Sewage backups and black water intrusions are more than just nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Southern Staten Island’s professionals remove the sewage, contaminants and moisture, and disinfect while they clean. Our trained professionals ensure the structure is cleaned, disinfected and deodorized.

Call us today at 718-979-4100 for services 24/7/365!

When Storms Affect Your Office, SERVPRO of Southern Staten Island was Born Ready!

10/14/2019 (Permalink)

flooded office Our highly trained crews are ready to respond 24/7 to storm or flood damage in your Richmond County Business.

SERVPRO of Southern Staten Island specializes in both storm and flood damage restoration.  Our crews are professionally trained regularly, and we use specialized equipment to restore your business to its condition before the storm.

  • Faster Response

Since we are locally owned and operated, we can respond quicker and with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

  • Resources to Handle Floods and Storms

When storms hit Southern Staten Island, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 718-979-4100.

https://www.SERVPROsouthernstatenisland.com/storm-flooding-restoration

Storm Restoration in Richmond County

10/11/2019 (Permalink)

ceiling caved in and pipe burst Our highly trained crews are ready to respond 24/7 to storm or flood damage in Richmond County.

SERVPRO of Southern Staten Island specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Richmond County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams https://www.SERVPROsouthernstatenisland.com/disaster-recovery that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 718-979-4100.

Richmond County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/1/2019 (Permalink)

Flooded Basement This Richmond County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Staten Island basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 718-979-4100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southern Staten Island and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use 500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 718-979-4100

When Floods hit Staten Island, SERVPRO is ready!

10/1/2019 (Permalink)

water in basement Our highly trained crews are ready to respond 24/7 to storm or flood damage in Richmond County.

SERVPRO of Southern Staten Island specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Richmond County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 718-979-4100

Spotting Mold in Your Home

8/6/2019 (Permalink)

Mold is a hidden surprise most homeowners do not want to find, it is important to actively check your home for mold in common areas. Some of these areas include: under sinks, window sills, basements, laundry rooms, and anywhere commonly exposed to water. You can see mold spores, but more commonly a damp smell will be present. 

If you have had past flooding in your residence or other water intrusion, your home is likely to have mold present, the real question is how much? If you feel like the mold is a risk, then immediately place a call to an expert such as SERVPRO so they can determine the extent of the mold present and remove it. 

Why You Should Clean Your Carpet

8/6/2019 (Permalink)

Professional carpet cleaning is not something everyone thinks about, but a dirty carpet can pose risks in a home or office. Carpets can hold onto things such as allergens, dust, and bacteria that can pose a risk to your health. Vacuuming only helps temporarily but does not remove all of the built up particles in the fabric of the cloth. Professional cleaning also improves airflow and makes your carpet and room look much cleaner. 

Professional cleaners like SERVPRO are skilled in cleaning carpets under regular circumstances and even the irregular. So before you consider replacing your carpet, give SERVPRO a call and see what can be done for you. 

How to Deal With a Sewage Backup

8/2/2019 (Permalink)

What do you do when you arrive home to the smell of fresh sewage? First off, do not panic, it is important to shut off the water and electrical to prevent further damages. Once this is done it is crucial to avoid contact with the waste as it poses a health risk. Sewage backups are considered an emergency and professional help will be required. Until you can place a call to a company such as SERVPRO, opening your windows will temporarily relieve some of the horrendous smell. 

With help from professionals, the sewage can be drained and the smell removed. If you do not take the proper steps to remove it, the risk to yourself and your home can be detrimental. 

Risks of a Leaking Roof

7/29/2019 (Permalink)

Heavy rain and snow can cause hidden damages with long lasting issues in your home, especially on the roof. A leak in your roof is something that cannot be ignored, even a small leak can result in mold, frame rot, and destroyed insulation. The onset of these issues is rapid and must be dealt with immediately. Water damage can be detrimental, but the damage can be minimized if you frequently check for leaks and do any necessary repairs promptly.

If you choose to do your own repairs, it is crucial to complete the whole process. SERVPRO is there to help. While the leak is sealed and the water is cleaned up, mold must be destroyed and the re growth must be prevented. The risks of a hidden mold outbreak can be dangerous to the health of you and your family. Always remember, the longer you wait, the more damage will be done; a small leak can become a huge one overnight.

Maintenance tips to prepare your property for the winter

7/15/2019 (Permalink)

Preparing for the cold, along with the potential winter storms that come with it is important for a few reasons: its both cost and time effective, to name a few. A handful of tips that may help prevent unwanted waste of time and money can be found below. 

1. Clearing all the drains on the property of debris. 

2. Be aware of snow buildup on your roof. Every roof has its own weight capacity, and exceeding that can cause long term problems. 

3. Cracks and weaker walls that are already in the structure will worsen with the dry winter air. Get these checked out in the fall to avoid larger bills down the road. 

Neighborhood Assistance

7/11/2019 (Permalink)

Many problems can occur in a property: fire, water, mold, deterioration and so on. Many of these problems are overwhelming and upsetting, and if you want to be relieved of stress know that there are people that can and will help you. 

At SERVPRO, we specialize in the cleanup and restoration of problems like these. If something unfortunate happens to your property, make sure to call our office for assistance. We will be sure to address the issue, and fix the problem. 

After The Fire Is Out

6/28/2019 (Permalink)

Once in a while we are struck by calamities such as fires. Fire can be caused by:

  • Human errors such as forgotten candles
  • Electrical faults
  • Cigarettes
  • Home appliances
  • Gases and chemicals
  • Heating
  • Arson

Even with smoke detectors in place, fire can raze down an entire building or parts of the building leaving considerable damage in its trail. Long after the firefighters have left the question on most house owners minds is what next? The damage is both financially and emotionally draining. Loss of personal property and disruption of regular life is frustrating. It may involve moving out to a new home while the damages are repaired and for business, it leads to an immediate loss of income.

Restoration

Once you have met with your insurance provider, you then seek a firm that specializes in restoration. You need a company that has an excellent reputation and will help rebuild your house. Not everybody that promises to bring back your premises' lost glory will deliver. When contracting a restoration company in Manhattan consider the following:

Speed

Restoration should be carried out as quickly as possible. You want to restore normalcy within the shortest time possible. If it's business, it should be up and running within a relatively short period. You don't want to work with someone that will drag the repairs for months. Speed does not mean poor maintenance. It is possible to achieve good quality renovation in a short period using the right staff and equipment.

Professional

Ensure the firm you select has experienced and qualified staff. The staff should also be trustworthy; your belongings should remain safe even as you open your home or business to 'strangers.' They should possess modern and efficient equipment to be used in renovation and cleaning. State of the art equipment ensures a thorough cleaning and does not leave any traces behind. The staff should show empathy to their clients as they are going through a rough time.

Up and Out of Smoke Odor

6/24/2019 (Permalink)

Smoke damage leaves your property with black marks which can be unpleasing to look at. It destroys the appearance and structure of everything in it. This includes walls, ceiling, furniture and any other item in the affected room. It also leaves the building with an unpleasant odor that is hard to eliminate unless you turn to professionals like us for assistance. We are here to assist any smoke damage victims in New York City by offering friendly yet professional services to deal with the disturbing issue and restore your home or business property to its previous state.

We use our experience and high-tech equipment to make sure that we clean and deodorize the building making it a comfortable place to live in. Smoke, due to its nature, can easily seep through the smallest cracks. It is, therefore, hard for you to notice it and this could lead to substantial damages when the issue gets out of hand.

Our team is qualified and has knowledge about how smoke works. This makes us the best option for you. We offer complete cleanup and odor removal in Manhattan. We do this by following simple yet effective steps as follows;

Removing soot from the household

This is the residue left behind after the smoke damage. It is the action taken after assessing the level of the damage and marking the affected areas.

Determining and getting rid of the source of odor

The smoke smell remains in carpets, upholstered furniture and clothing unless it is eliminated before the cleaning process. We use high-quality additives and chemicals to help break the molecules and get rid of the smell.

Cleaning the room

After deodorizing, it is time to eliminate the smoke spots by doing a thorough cleaning of the walls, carpets and the washable clothes ensuring that they are all left immaculately clean.

If you are having a smoke damage issue in Staten Island we are the right solution for you;

  • We are experienced
  • Have the right equipment
  • Certified to do the job
  • We offer emergency restoration services

Do not think twice about trusting us to do the job for you and you will not regret your decision.

Staten Island Storm Watch

6/24/2019 (Permalink)

With the Atlantic hurricane season approaching, meteorologists are recommending that certain regions take the proper precautions for the upcoming hurricane season. 

Forecasters at AccuWeather have just recently predicted an above average hurricane season this year, meaning that the number of expected storms is slightly larger than normal. According to the forecasters there may be up to 14 storms this season, which ranges from June 1 to Nov 30. Up to 4 of this 14 may become classified hurricanes. 

Based on these stats, it is within the advice of professionals to start planning well ahead of time so that safe measures may be appropriately executed. 

Fire and Smoke Damage Restoration

6/21/2019 (Permalink)

Fire damages could be the most devastating incident you can ever experience. Being a stressful time for you, we believe that all you need is a professional service to help you recover to your usual self again. Our restoration company will always be here to meet all your needs as regards any incident related to the fire. We will always empathize with you, hence provide you with services that will give you satisfaction.

Our restoration company in Manhattan has competent staff who are thoroughly trained to meet any of your need. We have the most modern and specialized fire restoration equipment and techniques that will always meet the needs of your home at any time of the year.

Our specialized services are tailored to meet any smoke and fire damages in your home. We, therefore provide various cleaning procedures for the multiple materials burnt.

Our restoration process includes:

  • Emergency Contact
  • Inspection of the related incident
  • Fire Damage Assessment
  • Board and Roof tarp services (if any)
  • In cases where water damage has been experienced, we provide water removal and drying services
  • Cleaning off smoke and soot off all affected surfaces
  • Overall cleaning and repair services
  • Finally, we give restoration service

Why You Need Us?

  • We've always cared for our client's property like our own.
  • We ensure convenient services all through the yea; 24/7
  • We act quicker to any fire-related incident; to lessen and limit further damages and reduces potential loses as well
  • We can deal with any size of fire and smoke incident experienced
  • Our company is specialized in fire and water-related damages; hence we assure you the most reliable and quality services
  • Our fire and smoke restoration technicians have the required skills and capacity to meet your needs.
  • We have odor our control technicians
  • Our fabric cleaning technicians provide satisfaction
  • Our Restoration technicians are qualified to meet all your concerns

How to Limit Mold in your Properites

6/21/2019 (Permalink)

Preventing mold, whether is be in your home or in your business, is always a step in the right direction. The trick is, there is one major key to preventing mold in your property: having proper moisture control. Below are a few simple tips: 

1. Unfortunately for you, mold cant be avoided completely. However, you can limit its presence with getting rid of anything damp in your home and making sure temperature control is constant and equal throughout the house. If it costs money upfront to do a little remediation such as waterproofing, its most likely worth it in the long run.

2. Closely monitor the humidity levels in your home or office, especially in the summer. Changes in temperature throughout the days and weeks is a primary catalyst for the formation of mold. Humidity is recommended to be a certain level by the EPA. They suggest that it should be in between the range of 30-60% in any room. Falling within these parameters will prove to be beneficial.

3. Avoid external sources of water that may be sneakily placed around your property. Avoid any place where water can collect (especially rain water near the sides of your property) and remove or alter any area that may cause an issue like this. 

Use these helpful tips to prevent the stress of finding unwanted mold!

Fire Damage Specialists

6/17/2019 (Permalink)

Having fire damage in your residential or commercial property can be upsetting and shocking. When you experience such losses, you get reassurance from getting clear support and guidance in rescuing as much as possible from the fire damage. We are here to help you get your property back to its prior state before the damage. Our crew of technicians is experienced and trained to help you get back your home or commercial property as fast possible. We can fix any imaginable kind of fire damage. Fire damage comes in different forms and causes which include;

  • Kitchen grease and stove burners fire
  • Electrical fires probably due to overloaded electrical outlets and faulty wiring
  • Accidental fire ignitions such as from flammables like propane and gasoline

These are just a few of the many probable causes of fire at your home or business property. If you experience such tragedies in New York, we are here to help you by;

Identifying the source of the fire

This helps us to come up with the best solution possible for restoration. We evaluate the degree of the loss so that we can determine the best approach to start the restoration.

Assessing the damage

In this process, we evaluate to see if there are further damages like water damages that might have resulted from the firefighting process. We then deal with the water damage if there is any.

Removal of items from the building

We will need to vacate the building to ensure that all parts are touched during the restoration process.

Structural restoration

This involves the cleanup of charred contents, evaluation of floor coverings and carpets that may need removal, inspecting the house for safety, disinfection and treatment of the areas and smoke odor removal.

Returning the items

We help you get the items back to their location assisting you to restore your normal life.

Fire damage in NY is at times an inevitable tragedy, and we are here to see things get easier for you. Contact us for help. We are available 24/7 to offer you help whenever you need us.

Are Your Ducts in Order?

6/10/2019 (Permalink)

A building’s heating, ventilation, and air conditioning system (HVAC) and subsequent ducts are the key component to air quality. HVAC and duct cleanliness have a direct impact on the functionality of the equipment as well, a clean system ought to function at maximum capacity. If your system is clean and properly functioning, it should provide you with positive indoor air quality and a lower monthly cost of running your HVAC system.

You can keep your commercial ducts in a row by changing the filters within the system regularly - it is recommended to change them every 90 days. Check any connections for damage. If you can see any damage to the connections, wires, or motors then the damage needs to be repaired immediately in order to keep your HVAC system safe and properly functioning.

You should annually inspect your HVAC system and ducts to see if there is visible mold, a surplus of dust and/or debris, and rodent infestation. Signs of a rodent infestation would be feces and odors in your system or noises occurring in the system. If your HVAC system and ducts have any of these signs then it is time to call in the professionals. SERVPRO of Southern Staten Island has highly trained cleanup and restoration technicians that will provide you with a free estimate for your HVAC system and ductwork.

If you notice that your system isn’t working as well as it normally does such as an increase in electrical bill costs or the system is running more often than usual then it may be time for a cleaning as well. If your system is regularly providing you with maintenance issues such as improper temperature or humidity issues, these may be signs or symptoms of your HVAC system needing a checkup.

SERVPRO of Southern Staten Island understands the significance of a properly functioning HVAC and duct system. We want to help you do all you can to maintain your system. When you are in need of professional cleanup and restoration of your commercial ducts call SERVPRO of Southern Staten Island 718-979-4100 for a free estimate.

Tips for Investment Properties, Are They Worth It?

6/10/2019 (Permalink)

Why Do You Need to Inspect Your Investment Properties?

Most investment properties are big, meaning that it is possible for their current owners to conceal all sorts of faults in order to secure a better selling price. As a result, if you are interested in a particular investment property, you should inspect both its interior and its exterior to make sure that it is worth its price.

What Are Some Common Warning Signs?

Here are some common warning signs:

  • Uneven heating and cooling in the attic could be a sign of something wrong with the insulation of the roof. As a result, get a roofer to check the roof for cracks, crevices, and other faults, while also making sure that the drainage system is running properly.
  • A musty smell combined with discoloration in humid surroundings mean that there could be mold. Not only is mold potentially dangerous for human health, but it is also a sign that there is too much moisture, which can cause a lot of materials to deteriorate.
  • The history of changes that have been made to an investment property can say a lot about its current condition. If the current owner is unwilling to divulge more than a bare minimum of information, that could be an bad sign that they are attempting to hide something.

Contact SERVPRO of Southern Staten Island

Whether you need cleaning or restoration services for your investment properties, you can contact us for fast and reliable results.

Damage Before Completion

6/10/2019 (Permalink)

Water damage during a construction project can be crippling.  The damage can interrupt the progress of your project and really derail projected completion dates.  SERVPRO of Southern Staten Island understands that mitigating the damage is time-sensitive.  

We have the equipment and team to ensure that the structural damage due to water can be mitigated as quickly as possible.  Our knowledgeable team has the expertise to place the appropriate pieces of equipment to thoroughly dry your structure and put your crew back on track.

Work on the project can most likely continue, minimizing the disruption to the work in progress.  We are fully licensed and certified to work with commercial properties in NY.  Be sure to call the leaders in restoration and cleaning, SERVPRO of Southern Staten Island.

Commercial Fire Damage Restoration

6/10/2019 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused in the efforts to suppress the flames takes a toll. Every moment spent out of the office costs your business productivity and accumulates lost revenue. If you have a fire emergency, call SERVPRO of Southern Staten Island.  We are fully equipped to handle any size loss.   

  • 24 Hour Emergency Service
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Fire and Water Restoration Industry
  • Highly trained Water and Fire Damage Specialists 

We will put you back into business with the expertise and professionalism that you can only get with SERVPRO of Southern Staten Island.  Our team is licensed and certified to ensure that your restoration needs are fully met. 

We Mean Clean

5/9/2019 (Permalink)

You live in the busiest city, you don’t have time to worry about the cleanliness of your office. When grime, odor, and moisture go beyond the range of your janitorial crew, call SERVPRO of Southern Staten Island. Whether it’s an odor problem or deep cleaning flooring or carpets, you can rely us to make your office look photo ready.

SERVPRO of Southern Staten Island specializes in air duct and HVAC cleaning, vandalism, carpet cleaning, blinds, debris removal, odor and sewage issues.  You can trust our team of professionals to put your office back into the business of being clean so you can do what you do best!  

We are on call 365 days of the year and are an around the clock cleaning and restoration company.  After hour cleaning at your service!

After the Fire

5/9/2019 (Permalink)

How to approach smoke damage

When fires occur in a home or office, they cause more damage than many people realize. From fire damage to smoke damage to water damage, there is so much most people learn in the hours following a fire that they didn’t know before. This influx of knowledge and information is often overwhelming, and it leaves many property owners unsure of what to do next. SERVPRO of Southern Staten Island works to ensure property owners have help with things like water and smoke damage following a fire. 

No matter where you are in New York, smoke damage is sometimes worse than fire damage. Fires might be put out after being confined to a small area, but the smoke from the fire can carry throughout a property anywhere in NYC. Before your town-home or apartment suffers further damage, give us a call.

Smoke damage affects much more than just your lungs if you’re present during a fire. It’s tremendously acidic, which means it begins destroying anything it touches within hours of a fire. Essentially, even the items in your home not damaged by the actual fire can be destroyed quickly when you don’t approach smoke damage efficiently. 

SERVPRO of Southern Staten Island prioritizes your needs by responding to your call immediately. We work to remove smoke damage, manage water damage, and prepare your home for you to re-enter as quickly as possible. We understand that time is of the essence following a fire, and they work to make sure you get as much of their time as quickly as possible. Don’t allow your home to become further damaged by failing to understand just how much damage can be done following a fire. Call the professionals for help.

Our Services

5/8/2019 (Permalink)

We cover a range of restoration and cleaning services for your commercial or residential property.  When the unexpected happens, you can count on SERVPRO of Southern Staten Island to make it "Like it never even happened."  

Restoration
• Fire, Smoke and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Lead Abatement (RRP)

Cleaning:
• Air Ducts & HVAC
• Biohazard & Crime Scene
• Vandalism
• Carpet & Upholstery
• Drapes & Blinds
• Ceilings, Walls & Hard Floors
• Deodorization
• Dumpster & Debris Removal
• Dry-Cleaning
• Data Center Cleaning
• Vandalism & Graffiti
• Trauma & Crime Scene
• Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Southern Staten Island to get things back into working order.  Give us a call today!

Commercial Fire Restoration

5/8/2019 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused in the efforts to suppress the flames takes a toll. Every moment spent out of the office costs your business productivity and accumulates lost revenue. If you have a fire emergency, call SERVPRO of Southern Staten Island.  We are fully equipped to handle any size loss.   

  • 24 Hour Emergency Service
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Fire and Water Restoration Industry
  • Highly trained Water and Fire Damage Specialists 

We will put you back into business with the expertise and professionalism that you can only get with SERVPRO of Southern Staten Island.  Our team is licensed and certified to ensure that your restoration needs are fully met. 

Post Constuction Cleaning

5/8/2019 (Permalink)

Once the floors are down and the drywall is up, it's time to remove the debris and dirt in order to lay carpet, paint and decorate.

SERVPRO of Southern Staten Island professionals can provide the debris removal services to prepare the building for its final installation details. 

Structural integrity, safety, and deadlines are all part of the construction day to day.  When your work is done, we can do the rest.

SERVPRO of Southern Staten Island can help you meet your deadlines by providing thorough post-construction services in an efficient manner.  Our services include:

  • Post Construction Cleaning
  • Dehumidifiation and Drying
  • Ceiling, walls and fixture cleaning
  • Deodoraization and Sanitation 
  • Final Detailed Cleaning
  • HEPA vacuuming 
  • Fast Track Drying
  • Window Cleaning
  • Debris Removal
  • Emergency Response Restoration and Clean Up Services

why use SERVPRO

1/23/2019 (Permalink)

If there is flooding in your New York home you should use SERVPRO to help to remove the aftermath of the flood. NYC is, after all, a serious of islands and sometimes floods from hurricanes and problems like sewage backup, but even the occasional burst or leaky water pipe can reap havoc on your home. SERVPRO provides flood remediation services, but understanding what this exactly involves can provide insight into just how valuable this service is. 

Inspection of Your Home 

If you call them in after a flood, they will start by visiting your home, inspecting the flooded area, and putting in place a flood remediation plan. Homeowners are generally aware that excess water should be removed from a flooded home, but often find themselves unable to locate other problems that are present after flooding. This is often because a significant portion of the damage that results from a flood can be hidden behind your walls and not noticeable to the naked eye. This danger is not immediate in nature and grows over time, and having it remedied quickly can be of significant benefit. 

Once the damaged area has been surveyed, the flood remediation plan can be put in place. 

Water Remediation Services 

Water can cause all sorts of problems in your home. Once it gets behind walls it can contribute to the growth of mold. In the case of salt water flooding, the salt water can cause electrical fires and contribute to other serious home problems. Further, it can contribute to structural problems in your home. 

SERVPRO works to address these problems by getting rid of water quickly using high quality fans and dehumidifiers to remove moisture from the flooded area. They apply anti-fungal treatments to the area which helps to inhibit mold growth and other addressable problems. They then will identify any structural problems that are identified through this flood remediation process and provide you with recommendation regarding future services to address the problems. In the meantime, they will often provide you with some basic band-aid like solutions for major problems that are being identified in the process.

How To Prevent Fire Damage

1/23/2019 (Permalink)

How To Prevent Fire Damage

Fires in homes or apartments are damaging, but most of them can be prevented. Most people have a fire extinguisher and smoke alarms to combat any fires that nay occur in their living spaces. 

What Are Fire Hazards To Watch For? 

We at SERVPRO, want people to be aware of leaving on appliances that can give off excess heat. People should make sure that they turn them off when they need to, and that there are not shorts in the wires. Both of these can ignite fires. Our professionals at SERVPRO also want people to replace the batteries every year in their smoke detectors. This can save someone's life when they work properly. 

Kitchen's Have Huge, Fire Risks 

As a rule, cooking in a kitchen poses fire risks. It is important to keep paper and other flammable products away from stoves and ovens. It is also important that people watch closely so they don't overcook foods. Burned foods can ignite fires easily, especially if there is grease involved. Using oven mitts and pot holders are also recommended. 

In NYC, We Are There For You 

Our services are used by people that have homes or apartments that have mold damage, fire or smoke damage and problems from flooding. We can restore the environment of their living space back to new. 

We are SERVPRO, in New York, offering reasonable prices from experienced experts in property, restoration services. Our company takes great pride in how we treat our customers. One of our goals is to provide the best in customer service. Contact us when you are in need of our restoration services, and we will have our team assist you in a timely manner.

Cleaning up a Basement from Flooding

1/23/2019 (Permalink)

Cleaning up a Basement from Flooding

Few things are as dangerous to a home as uncontrolled water. Water seeps in from outside the home, a sewage backup, or a frozen pipe bursts, and you are left with interior flooding that can be incredibly destructive. 

In New York, this occurs more frequently than home owners want, do the proximity to the ocean. Most of NYC and Long Island are located right on the Atlantic Ocean and Seasonal hurricanes contribute to flooding. 

Damage from Flooding 

A wide range of damage can occur from flooding. Furniture and items can be soaked and unable to be used in the future. Many homeowners need to replace furniture and other personal possessions after flooding. Mold proliferates in damp environments and the growth of mold can lead to serious home and health problems. Water can seep into electrical outlets and pose a fire risk as well. Further, water damage can stress other systems in your home and lead to other significant home problems. The problem is more severe if the flooding is caused by salt water which can severely damage electrical systems. 

Addressing Flooding 

If your home had flooding it is time to call in processionals to help to remediate it. Companies like SERVPRO can come in and examine the flood damage and the. Serve to remediate it as quickly as possible. When they arrive they will examine the flooded area and use their high tech equipment to begin to eliminate the flood related problems that exist and could occur in the future. First, SERVPRO will suck up or pump out any remaining water and apply high powered fans to dry out the area. Their fans are much more powerful than the standard house fan and can more quickly and thoroughly dry out the afflicted area. 

Applicants which inhibit mold growth are applied which reduce the opportunity for mold to spread both behind exposed areas and damage you home. This step is essential as mold poses a significant risk for homeowners. 

The cost of having SERVPRO is minor when compared to the damage a house can have after flooding. Avoid the urge to do it yourself and hire a professional to eliminate the risk of flooding.

what do to if you have smoke damage

1/23/2019 (Permalink)

what do to if you have smoke damage

Smoke damage causes various safety issues on both a small and large scale. Even fine smoke particles present big risk factors for residential and commercial buildings and the people who live or work there. Prolonging smoke damage cleanup only makes it harder to eradicate and resolve, so it is important to contact a home restoration company right away. It is important to hire a team of professionals who have the training and equipment to assist with both fire damage and any water damage caused by valuable firefighting endeavors. 

The professionals at SERVPRO are available round the clock to assist New York residents with their emergency fire damage restoration needs. Do not begin washing walls, cleaning carpets or furniture, or turning on fire damaged appliances before fire restoration professionals arrive. While it is natural to desire life to return to normal as soon as possible, safety concerns must come first. SERVPRO is a company NYC residents know and trust, and their team of professionals offers the utmost compassion and respect during stressful situations. They always aim to quickly determine which items can be salvaged and restored, and are available to assist with move outs and move ins associated with extensively damaged properties. The team of professionals can also assist with the often overwhelming task of conducting a content claim inventory.

What to do after a fire

1/23/2019 (Permalink)

What to do after a fire

Few things are as devastating to NYC homeowners as a house fire. If your home catches fire, the New York SERVPRO team works to help you begin the process of rebuilding your life. However, there is a list of things you must do following a fire that applies to homeowners anywhere in NYC, Manhattan, or anywhere else in New York. 

Call Your Insurance Adjuster 

You must call your insurance company right away. Your agent will help you understand what happens next, and they will walk you through the process of finding contractors and handling your everyday needs. Your adjuster helps you find a place to stay in New York while your home is unlivable, and he or she helps you with the financial aspect of your situation. 

Call A Restoration Specialist 
SERVPRO is a restoration company that helps people with their homes following a fire throughout Manhattan and other cities. What makes a restoration company imperative is that you cannot go back into your home when there is fire damage. It must be cleaned, boarded, and there are other issues that must be handled. For example, water damage is another problem to add to the list following a fire. 

Sort Your Property 

Once you have a restoration specialist handle the details inside your home and you’re cleared to enter, it’s time to sort your property. There may be undamaged items in your home that you can salvage. There are many more that are unsalvageable, and those items will need to be sorted and disposed of. 

Being the victim of a house fire is devastating. It’s also confusing and scary, but you are not required to go through this alone. The people you hire to help you with your new needs are here to make sure you know what to expect. They’re here to make sure you don’t feel alone, and they work hard to make sure you don’t have nearly as much to worry about. Jump to top 

Staten Island Water Damage

3/26/2018 (Permalink)

Living in New York, water damage can be a common and very devastating thing. While there are many causes such as leaking/bursting pipes in apartments, issues with plumbing in homes, or even a natural disaster there is a way to restore the damage depending on the situation. Unfortunately, in some cases, there is a chance that some items aren't capable of restoring, for example, some items soaked in water past forty-eight hours can reach a point of no return. On the flip side certified professional water damage restoration specialist can tell the best way to restore water damage to property or if it can even be restored.


Keep in mind one of the best things a person can do is make sure their insurance policy will cover any water damage in the unfortunate event of a disaster. Although making sure to take steps to prevent water damage from happening in the first place will always be the recommended first and best choice.

Tips For Avoiding Water Damage:

-Keep a close eye on your water bill

Sometimes leaks can happen in our homes that we have no idea about and by the time you realize it, there is water damage left behind that's irreversible or you end up coming out of pocket to fix not only the leak but the water damage too. Monitoring your bill can help you catch if it reaches an unusually high amount which can indicate a leak.

-Maintain clean roof gutters

Most times roof gutters can get overlooked but it's important to clean it out at least once a month. Things such as leaves, sticks, debris that has blown around in the air, and even bird nests could be clogging your gutter. This in return can send water flowing into your home on a rainy day.


Fire Damage

3/4/2018 (Permalink)

Fire is the natural oxidation of a solid or some liquid material in the chemical process of combustion. Fire is one of the fiercest elements on the planet. It can leave in its wake a devastating trail of damage, property loss and has been responsible for numerous deaths across the country over the years. Most people do not realize the extent of damage fire can cause. It is capable of bringing down buildings, infrastructure that cost a lot of capital.

The most tragic form of fire is referred to as a "wildfire". This type is fierce and spreads over a wide area fast. This type of fire does not need direct flame to spread. The small embers are enough to start house fires that claim lives and leave huge financial damage on its victims. The small bits of debris can be spread by the wind over long distances and can set a house on fire when they land on weak spots of a house.

Although it is hard to fully control the fire damage, we are in a position to prevent the fires and the response we give to such outbreaks.

Fire damage control

Immediate damage control and response is crucial in that it will:

  • Save as much of your property as possible and personal belongings.
  • The fire restoration you hire will document everything they collect by taking pictures reducing chances of losing items.
  • They will return all salvageable items back in the house
  • Save any trapped person or pet in time
  • Help you settle back as soon as possible.

The main source of fire damage however, is to educate people on fire prevention and how to stop causing fires. How to react to fire and when it happens is also very crucial and how to contact fire damage and restoration companies.

Water Damage Restoration

2/26/2018 (Permalink)

Water damage may arise because of leaks from water appliances or flooding. Such damage enables the attack of materials through a destructive process.

For example:

  • Wood rots
  • Growth
  • Rusting of steel
  • Material de-lamination

Nonetheless, we offer restoration services that guarantee maximum satisfaction. A team of experienced personnel that will document the drying process carries our water restoration services. This ensures that the damaged property dries appropriately.

Furthermore, a 24-hour emergency service that deals with restoration and cleaning is available, and we respond to any disaster promptly.

Water damage restoration

Water damage varies, and as a result, each will require a specific solution. However, the standard process is the same which include:

Emergency contact

Upon contacting us, the responsive team takes you through the problem and asks questions useful in coming up with a solution. For instance, resources and equipment needed.

Inspection and damage assessment

We analyze the scope of the damage by testing to see the extent to which the damage has spread. Furthermore, we establish the distance covered by moisture to allow for total restoration.

Water extraction

In the process, the majority of water is removed almost immediately by using powerful pumps and vacuum equipment. It ensures that secondary damage and mold growth does not occur.

Drying and dehumidification

Our technicians take room measurements, temperature, and humidity to know the humidifiers and air-movers needed for drying. This stage removes water, which is difficult to access.

Cleaning and sanitization

Structures and restorable items damaged undergo cleaning and sanitization. Our team uses sophisticated equipment for the procedure to deodorize, treat, and remove odors from your property.

Restoration

It involves slight repairs like drywall replacements, installing new furniture and reconstructions.

Our services are available to residents of New York City. Feel free to visit or call us and get help with qualified and certified personnel.

Mold Damage

2/19/2018 (Permalink)

Mold is a furry fungi growth that occurs and thrives in the presence of moisture. Although mold has existed for millions of years and they are everywhere even in the atmosphere, they can cause some serious health and financial damage in many numbers. Some people are seriously sensitive and allergic to molds and its presence can cause stuffiness, throat irritation, wheezing and many more severe reactions.

Molds can enter into households through open doorways, windows, vents and even air conditioning systems. Humans can also carry molds on them through clothes, shoes, pets, bags etc. The mold would then attach itself on moist surfaces, paper and wood based surfaces and on walls too.

Mold growth can cause decay of such surfaces and can cause breakage or complete and total destruction. They can cause collapse of surfaces and this can be dangerous especially in places where there are children. The growth may look likes spots of different colors. They may grow on food and pose a great huge health risk.

Mold control is easy especially in situations where it is not so advanced.

  • You can control all the humidity levels in a household to prevent growth and spread of the mold
  • By fixing all leaky surfaces and roofs in the house. The windows, basement, pipes and walls where the pipes run through
  • In case of flooding, it is very crucial that a house, building be cleaned thoroughly in order to prevent the mold.
  • Ventilation and any living space, showers, cooking areas like the kitchen to prevent stuffiness that might lead to molding is crucial.

In cases where the mold is uncontrollable there will be need to call for professional help. Calling mold inspectors is often the smart move to ensure complete removal of mold. Continuous mold inspections and testing is important.

Water Damage Repair and Restoration

2/12/2018 (Permalink)

Protecting your home and family is of utmost importance. That's why we ensure that we rush to repair water damage as soon as possible. We will come to your home in the New York City area and deal with the situation. Our technicians pay careful attention to detail. They will document the whole process. The documentation will give you the peace of mind that the people you love are secure.
After all, when it comes to safety you don't want to take any chances

You can call as any time you need to. Day or night, we will be there for you. Our 24 Hour Emergency Service is designed to be a fast solution in New York City. We are quick to arrive. And, our technicians are highly-trained, with hands-on experience.

Your comfort matters to us too. After the technicians finish dealing with the water damage, they will clean up. Your home will receive high-grade cleaning at a professional level. They will sanitize and use products that help remove unwanted odors.

Before you call us, make sure you and your loved ones are not at risk. For one thing, water damage poses electrical fire hazards. It might be best to get out of the house first, then give us a call.

Here are just a few reasons why you should get in touch:

  • We are locally owned. This means we care about our neighbor and neighborhoods. By helping you, we're staking our reputations.
  • We offer you a 24-Hour Emergency Service.
  • We use advanced equipment for drying, inspecting, and extraction.
  • Our technicians are highly-trained professionals who care.

Get in touch now by calling us or through our website!

Causes of fire damage in homes and how to prevent it

12/13/2017 (Permalink)

A homeowner's worst enemy is fire because it can burn your hard earned investment to the ground and even cause deaths to you or your family. Fire is a vicious enemy who can not only burn your property but can also cause other problems such as water damage, break windows because of pressure as well as damage the roof hence expose your home to greater damage. All these dangers and losses that can be caused by fire call for you as the homeowner to think of ways to prevent fires and put them into action.

The first step you should take towards preventing fire outbreaks at homes is taking safety precautions. One way you can do this is by installing a fire alarm in your house and ensuring that it is functional at all times. The other way is by buying a fire extinguisher and placing it in an accessible and safe place. This equipment can help you mitigate the damage that fire can cause when it occurs. You can also consider installing a fire door in your kitchen to slow down the rate of burning as you look for alternative means of putting out the fire.

The next step is to ensure that you follow manufacturer's procedures whenever you are handling combustible equipment. These include equipment and items such as lighting candles, cooking equipment and electrical appliances. For example, at no time should a hob used to turn off gas be left on because once the gas fills the house it will only take a spark to ignite and cause fire.

Another thing to consider is the design of your house which should not catalyze a fire outbreak. Therefore, care should be taken to see that bright lights are not installed too close to the loft installations, flammable items should not be placed above the stove and dry grass growing around the house should be trimmed among other measures.

The possible causes of fires at our homes are kitchen fires, lightning, children playing with fire, electrical fires, and smoking. Kitchen fires can be prevented by being careful when cooking. For instance, you should wear fitting clothes when cooking and open the damper before lighting wood fire, wet ashes before throwing them away and watch out for an awful smell. Electrical fires can be avoided by avoiding overloading an outlet with appliances and repairing outlets and wiring that needs repairs. Fires caused by children can be prevented by educating children on the dangers of fire and smoke fires can easily be avoided if the smoker avoids smoking when inside the house and then ensuring that they dispose of the cigarette butt well once they are done smoking.

At SERVPRO, we have experience in dealing with fire damage and we have been providing our services to residents of Manhattan, New York City. Call us today if you had a fire at your home and are wondering how to handle the damage it caused.

Water Damage Restoration

11/29/2017 (Permalink)

Water damage may come in many forms ranging from seepage, storm surges, overflow, and accumulated water condensation to water intrusions. The cause and the nature of the damage will determine the best response. We are a full-service company offering water damage restoration in New York City. We can handle different forms of damage like;

  • Overflows
  • Broken water pipes
  • Water damage from window leaks, skylights, roof leaks or any other opening
  • Basement flooding and groundwater seepage
  • Natural flooding
  • Condensation resulting from HVAC system issues or poor ventilation

Why choose us

We offer friendly service. We start by assessing the damage and asking you questions to decide on the best solution. We are the best option for you since we offer an excellent restoration process by;

Emergence response

We offer a 24-hour emergency response service which ensures that our team is on-site at any time of your call. After your call, we immediately dispatch the right crew to do the job before the problem goes from bad to worse.

Care for your belongings

Water damage can lead to waterlogged furnishings, carpet, and other belongings which will need to be removed during the damage mitigation. If the items are not in bad condition, whereby the restoration cost is less than that of replacement, we can help you in that. We walk with you through the whole recovery process, and we have a plan before beginning the work.

Quick dry-out

Our skilled professionals use high-tech equipment to extract more water before using our dryers and blowers for further moisture removal.

Disinfect your property

We use high quality and approved disinfectants to reduce germs, viruses, fungi, mold and any other microorganisms from the intrusions.

If you experience such incidences in Manhattan, do not hesitate to ask us for help. We have decades of experience ensuring that we provide you with satisfying services. We have learned how to work and relate with clients and have the best equipment necessary for a reliable restoration.

After the Storm: Quick and Effective Water Damage Restoration Process

9/25/2017 (Permalink)

Water damage is one of the long-term destructive substances in the indoor home environment. Flooding can lead to structure destruction and cause the personal property to deteriorate rapidly. The issue becomes severe if the cleanup service is delayed.

The harmful impacts of water can significantly be minimized by a prompt and efficient clean up within 24-48 hours. Even if the flooding may seem severe, a quick cleanup and restoration produce amazing results. There are numerous causes of water damage which include;

  • Natural hazards and weather-related water damage
  • Building your house in an area prone to collecting water like basements and crawl space
  • Malfunctioning of home appliances
  • Problems with the plumbing system
  • Leaking pipes
  • Sewage backups

Regardless of the cause, we are here to help you and ensure that your building goes back to its prior state.

If water damage restoration is not quickly and appropriately done, it could lead to significant losses like business interruption, health risks, and other financial burdens. When conducting a water damage restoration, we follow the following steps;

Property assessment

When you contact us for a water damage restoration, our contractors come to your property and perform a thorough evaluation of the damage done. This provides them with a clear understanding of the method to use for the remediation. They will then develop a strategic plan to maximize the restoration process.

Getting rid of water

Through a strategic plan derived by the specialists, they start the water removal process. It involves the use of specialized equipment like power pumps and vacuums to ensure no moisture left.

Drying

After removing the excess moisture, we perform the drying and dehumidifying process. After water removal, the floor and walls are likely to retain excess water, and this step is meant to get rid of that moisture as it can cause warping and swelling of the property leading to further destruction.

Cleaning the property

This is the final step which involves cleaning and removing any debris caused by the water damage. This will also include treatment, disinfectant, and odor removal treatment.

Fire Damage Restoration

9/11/2017 (Permalink)

Fire damage, whether it happens at home or your business premises can be very devastating. After the fire occurrence, it leaves your property in a mess due to the smoke and also the water flooding from the fire fighting attempts. Each fire damages are unique and require different solutions, and we understand how stressful it can be.

Some hazards like fire are inevitable, and when it happens, you will need someone who can repair the damages and bring your property back to its prior condition. This is done by removing the smoke damage stains, the soot coatings and the smoke odors leaving the property in a preloss condition. This is where we come in.

There are numerous causes of fire which include;

  • Kitchen fire
  • Electrical fire
  • Home heating fire
  • Flammable items
  • Candles
  • Smoking

To perform fire restoration, we follow the following steps;

Property inspection

Our team is experienced, and we have all the tools required for a thorough inspection. They will conduct the inspection carefully to determine the severity of the fire and where smoke and soot has settled. It is the first step to decide which action to take.

Smoke and soot removal

We then start the cleaning job to eliminate all the soot and smoke residues and checking the missing items that need replacement.

Cleaning soot and removing smoke is not an easy thing to do by yourself and that is why you need professionals like us. We remove the entire smoke residue from the walls, floor, windows, and ceiling.

Drying

After cleaning, we perform a drying action to remove all the water flooded when attempting to fight the fire.

Sanitization

This also involves the removal of smoke odor through fogging equipment and scrubbers.

Restoration

This is the last step which includes repairs and replacement. It ensures that everything is brought back to the way it was before the fire occurrence.

Mold Management and Removal

8/21/2017 (Permalink)

Choosing a mold damage management company can be stressful as you are not sure which contractor to trust. We are unique since we provide our clients in New York City and Manhattan with quality solutions to mold damage problems.

Our staff is experienced and has been in this field for decades, and this allows them to come up with unique methods of mold elimination.

The presence of water in your building either at your home or business can lead to excessive growth of mold. They can quickly spread to basements, bathrooms, walls and any other areas prone to moisture contact.

Other than property destruction, mold can affect the overall health of the buildings' inhabitants. Some of the effects of mold include;

  • Nasal stuffiness
  • Eye irritation
  • Skin irritation
  • Wheezing
  • Fever
  • Shortness of breath

Also, the growth of mold presents a threat to your property value which could cost you a lot in maintenance expenses.

To avoid such things from happening to you, let us help you to get rid of mold and any other threatening signs completely. To achieve this, we;

Identify and remove the cause of mold

This is always the first because if we do not get rid of the roots, mold will keep coming back. The mistake that most homeowners make is thinking that they can get rid of mold by just cleaning and disinfecting the areas. Some use homemade bleach to wipe the surfaces forgetting that they leave behind the bio-smile causing the mold.

Mold removal

After collecting the causes, we start the remediation process. We eliminate mold in all affected areas like the bathroom using the help of our experts and quality products ensuring that your home is left in a pleasant state.

Mold removal is not an easy task as many individuals think. If done improperly you will keep seeing mold appearing in your home despite the repeated cleaning attempts. Bleach and other household cleaning products do not kill mold. The best remedy is eliminating all the moisture as it is the catalyst for mold growth. Therefore, homeowners should not attempt to remove mold if the affected area is over 10 square feet. It is best if done by a certified mold management professional and that why we are here to help all the New York City and Manhattan dwellers. Contact us today to book an appointment.

Take Control After Water Damage

6/2/2017 (Permalink)

oming home to water all over your home can be devastating and frustrating to say the least. Not only do you have to try to figure out where the water leaked from, but you also have to try to determine what to do to put an end to the problem right away. That's where a Staten Island water damage specialist can come into play and help you out.

The first thing that needs to be done is you need to get the area cleaned up and dried out as quickly as possible. Allowing the water to sit in your home is only going to cause even more problems along the way. It is crucial that you call in a remediation specialist right away. Even though many think they can handle the tasks on their own, it isn't as easy as you might think to take care of the problem all the way. You have to make sure every little area is thoroughly cleaned and dried out to prevent mold from forming. Once mold formation occurs, it opens up a whole new world of problems that you are going to have to deal with along the way.

Water damage specialists in New York already have the tools necessary to come in and get to work. Our team knows what to look for and what to do to quickly minimize the damage to your structure. We understand the importance of acting quickly and efficiently, so you never have to worry about waiting days for one of our team members to come out and get to work around your home. When you call upon us, you will get a team to your home in no time to help you prevent further damage from occurring and rectify the damage that has already been done to your home.

A Leaky Pipe Spells Disaster

5/26/2017 (Permalink)

ftentimes, people tend to ignore a leaking pipe. They figure if it is small enough, it isn't that big of a deal. Just put a bucket underneath of the leak and call it a day. But, what if there was a leaking pipe hidden where it wasn't so easy to get to it? Many don't realize that even a small leak could end up turning into something disastrous for them. Even the smallest amount of water could end up turning into a major problem for the home. It doesn't take a lot of water to start forming mold. All it takes is a damp environment for the damage to start spiraling out of control.

If you allow the mold to settle in your home, it will end up causing a world of problems for you. Not only will your health be affected, but the damage could cost you thousands to take care of the mess. That's why it is more important than ever that you get a leaking pipe or any other type of water damage taken care of as quickly as possible. Trying to handle the problem on your own and hoping it will be okay isn't exactly the best approach.

You need someone in Staten Island who has the experience and expertise to eradicate the problem. Mold isn't something that you should mess with on your own. It can end up spreading and releasing spores into the air you breathe, thus making you ill. If you notice any signs of mold or you recently dealt with a leaking pipe in your home, you need to turn to someone who can step in and eradicate the problem to protect both you and your home. Don't allow even the smallest leak to go unaddressed. It will only be worse for you in the end.

Find a Specialist You Can Trust

5/19/2017 (Permalink)

When dealing with any type of fire, water, smoke or mold damage, it is more important than ever that you get the problem taken care of promptly. But, that means being able to find a specialist you can trust to come in and get the job done right the first time around. You don't want to have someone keep coming in time and time again in an attempt to clean up the damage. Acting quickly and efficiently is the key to minimizing the loss and ensuring your home is taken care of promptly.

As you look for a remediation specialist, you need to make sure you choose someone who has the skills to come in and handle what it is that you need. You don't want just anyone trying to correct the problem. You need someone with experience and dedication to getting the job done as quickly as possible while staying within your price range. It also needs to be someone that you can trust who you feel comfortable with. If you don't think the individual is capable of doing the job, it isn't worth your time and effort hiring them to let them try.

When you make the decision to hire our New York City team of professionals, you can rest assured that we put the customer first. Our goal is to get your property back in its original state as quickly as possible to help protect your health and minimize the amount of time you are inconvenienced. There is no reason why you should have to turn to anyone else when our team of specialists understands the intricacies of the business and what needs to be done. Don't waste time trying to figure out how to deal with the dame on your own turn to a Staten Island pro who can take care of the problem for you.

Staten Island Restoration Services

5/12/2017 (Permalink)

New York City is a popular place for movies to set the scene for their wide array of disasters, but unlike the silver screen disasters don't simply disappear. If half of your roof caves in during a blizzard or your commercial office building gets flooded, it's important to respond quickly to set up provisional and protective measures to avoid further deterioration. SERVPRO of Southern Staten Island is available 24 hours a day with efficient and adept Restoration Technicians ready to clean up any mess from the upholstery in your home to the removng of mold damage within a commercial facility.

SERVPRO of Southern Staten Island can sort out any mess:

  • Fire Damage
  • Water Damage
  • Smoke Damage
  • Storm Damage
  • Mold Damage/Remediation
  • Cleaning & Building Services

Save yourself time and money by hiring SERVPRO's Restoration Technicians. SERVPRO will be there for every stage of the recovery. Knowing a trusted pioneer of the Restoration and Renovation industry will respond cost effectively and quickly.

When emergency strikes be prepared, depend on SERVPRO and its 1700 franchises. In moments of urgency our capable and highly-skilled technicians can call upon Special Disaster Recovery Teams to make sure your problem is resolved.

No matter what the elements throw at you, whether it be dust bunnies or extensive smoke damage, SERVPRO will have your property clean in a cinch and for a reasonable price too. SERVPRO is a trusted leader of commercial and residential restoration throughout the New York City area and further afield.

SERVPRO will be there to fix any element's destruction: water, fire, smoke, mold or storm damage. Hundreds of franchises are ready to dispatch highly-trained restoration professionals 24 hours a day, seven days a week. New York City is iconic American culture and SERVPRO of Southern Staten Island is the best at keeping New York City clean.

Creating Fire Safety Exit Plan for Your Home

4/7/2017 (Permalink)

It is imperative for you and your family to have a home escape plan in case of a fire. SERVPRO of Southern Staten Island created step by step instructions for a fire safety exit strategy.

  1. Using a floor plan (if you do not have one, you can easily draw a simple one) pick a primary exit from each room of your home. Your primary exit would be the quickest exit. You should also pick an alternative exit from each room, such as a window, if the primary exits are blocked in an emergency.
  2. Any rooms that are not on the ground floor should have a fire escape ladder. They can easily be purchased online or at your local hardware store.
  3. Write down your exit plan and give copies to each member of your family, make sure to do a practice session with any young family members.
  4. You and your family should also do an exit plan practice session in the dark as a fire can happen at any time and frequently knocks out the power.
  5. When exiting your home during a fire it is important to remember the following:
    1. A closed door that is emitting heat should not be opened, if you feel any heat you should leave using your alternative exit.
    2. If the door is closed and not emitting heat, you should open it slowly with your shoulder pushed against the door in case flames and/or smoke are on the other side.
    3. If there is smoke along the exit route, you and your family should crawl on the floor with mouths and noses covered to avoid smoke inhalation.
  6. Pick a designated meeting spot outside of your home. For example, the end of your driveway or in front of a neighbor's house.
  7. Pick a neighbor, ideally one you are friendly with, and let them know that in case of an emergency you will be coming to their house to call 911. This may seem obsolete because of cells phones however during a fire the most important thing is to exit your home ASAP and you can easily not have access to your phone or forget it.
  8. You and your family must wait outside your home until emergency services has deemed your home safe for reentry.
  9. If there is any damage from fire, water, and/or smoke - call SERVPRO of Southern Staten Island 718-979-4100 for your Cleanup & Restoration and we will make it “Like it never even happened.”


SERVPRO of Southern Staten Island wants you to know that your family’s health and safety is top priority. We’d like to offer you assistance in anyway we can that is why we’ve created this easy to use Fire Safety Exit Plan. Should there ever be any fire, smoke, water, or mold damage in your home - please remember SERVPRO of Southern Staten Island is Faster to Any Size Disaster!

Does Something Smell Funny?

4/7/2017 (Permalink)

Sometimes there can be an odor in your home that you have tried to dispel but nothing seems to work. Odors can come from anything in or outside of your home, the most important part of odor removal is identifying the source of the odor. You may have tried home remedies for your odors such as cleaning and disinfecting but the odor returns.

SERVPRO of Southern Staten Island technicians are trained by the IICRC - Institute of Inspection Cleaning and Restoration Certification. This means that our technicians have gone through extensive training to successfully identify the source of odors. The source of an odor must be removed and all of the affected areas properly treated. Any permeable surface can be contaminated; this includes but is not limited to carpeting, wood flooring, furniture, and drywall. Anything that has been contaminated by the source of the odor must be treated as well.

The technicians at SERVPRO of Southern Staten Island have been trained to in using the proper products for the different materials contaminated by odors. You wouldn’t treat a wood floor the same way you would treat carpeting. You also wouldn’t treat mold odor removal in the same manner you would treat smoke odor removal.

SERVPRO of Southern Staten Island’s state of the art tools provide you with swift deodorization. Air scrubbers remove any contaminates from the air using a high-efficiency particulate air (HEPA) filtration system. Our new Hydroxyl Generators are new tools for deodorization that clean the contaminated area but allow the inhabitants to stay in the space during the deodorization process.

SERVPRO of Southern Staten Island are the experts for Cleanup and Restoration for your deodorization. Call SERVPRO of Southern Staten Island today for a free estimate 718-979-4100. We are Faster to Any Size Disaster.

How to Protect your Basement from Mold

4/7/2017 (Permalink)

Mold grows rapidly in dark and damp places, making your basement a prime environment from mold growth if not properly maintained. SERVPRO of Southern Staten Island has created a simple step by step list to keep your basement mold free! It is important to be proactive in keeping your basement free from mold because once it is present, it can become a big problem.

 

  1. Check the humidity level in your basement. A hygrometer is an inexpensive tool used to check humidity levels and can be purchased online or at your local hardware store. If the humidity level is above 45% then you need to reduce the humidity level in your basement.
  2. Put a dehumidifier in your basement. This is a great tool to have in your home regardless of a high humidity level because the humidity of your basement can change due to the weather outside. High quality dehumidifiers check the level of humidity in the room and adjust accordingly.
  3. Keep the clutter in your basement to a minimum. Items that are capable of storing moisture such as books or clothing can become a source for mold growth. Make sure to store these items in moisture resistant containers such as plastic bins and to store them slightly away from walls and off of the ground.
  4. Keep the water away from your basement. Make sure your gutters aim away from your home.
  5. Clean up any spills that occur in your basement immediately.
  6. Protect your pipes. In the winter months, pipes are prone to freezing and then bursting when temperatures rise. If your pipes are insulated this will prevent possible bursting and reduce condensation from the pipes which provides additional protection from high humidity levels in your basement.
  7. If your washing machine and dryer are in the basement make sure that all connections are properly sealed and exhausting to the outdoors.
  8. During the warmer months, air out your basement. Open the doors and windows while using a fan in the basement to circulate in fresh air.

 

SERVPRO of Southern Staten Island knows that home maintenance can be a big task so we’ve created this simple list to help you upkeep your home quickly and effectively. If you think your basement has mold growth, call SERVPRO of Southern Staten Island 718-979-4100 for a free estimate today!

 

Frigid temperatures are just around the corner

12/16/2016 (Permalink)

The cold winter season is usually characterized by snow, ice, and low temperatures. Besides these, the cold weather can also cause many problems in your home such as frozen pipes in the basements and it can also become a home for small animals escaping from the harsh climate. The damaged pipes can also cause structural damage, provide the perfect conditions for mold to grow and cause flooding.

Research shows that a pipe does not break due to the formation of ice inside it or the expansion of ice against its wall. The actual cause of the breakage is the continuous freezing and expansion that takes place inside the pipe after there has been a complete ice blockage which results in pressure increasing between the ice blockage and the closed faucet. In fact, pipes break where there has been barely any ice formation.

The pipes that mostly freeze are swimming pool lines, sprinkler lines, outdoor faucet, water supply line in places like the basement, garages, crawl places and attics. Therefore, homeowners should take certain precautions to prevent this from happening.

To prevent pipes from breaking, you will need to do the following;


• Leave the cabinet doors under sinks open
• Insulate pipes with plastic, newspaper or insulation
• Make your home winter-ready by covering the windows using plastic or installing storm windows, weather stripping and caulking windows and doors, and insulating walls and attics
• Ensure that your thermostat reads the same temperature during the day and night
• Avoid closing the faucets tightly during winter; leave them dripping to prevent freezing

If your pipes freeze after taking all these precautions, do not panic. Seek the assistance of a professional. If you live in Southern Staten Island, call us and let us restore your pipes. We offer reliable restoration and cleaning service to the residents of Southern Staten Island. We are a local company hence you can be sure that we know the area well and will arrive promptly to address the problem before it causes more damage to your home. At SERVPRO, we believe in professionalism and in providing quality services to our customers. Contact us anytime you have apipe breakage emergency at your home or business premises.

How Smoke and Soot from Fires Can Damage Your Home

9/19/2016 (Permalink)

Fires whether small or huge can be devastating when it starts at your home. More hidden damages can be done to your home than you can imagine if a small fire engulfs your home. The ugly site of soot and smoke is left visible most of the times.Both of this signs can be an indication of much more on the inside than what is seen on the surface. Smoke is dangerous to homeowners since it can slip into structural crannies and nooks and penetrate the area while leaving behind undetected odor and damage. During a fire, heat and smoke rise to migrate to cooler areas away from the fire and may permeate even areas of the home that may be thought to be undamaged. The smoke might as well wind around plumbing systems through gaps around pipes to move from one floor to another.

The various types of smoke debris that result to hidden damage include:

  • Residue from proteins
  • Residue from wet smoke
  • Residue from fire extinguisher
  • Residue from dry smoke

Most of these residues are difficult to clean but not to us. At SERVPRO of Midtown Manhattan in New York City, we bring exquisite cleaning and restoration services to both residential and commercial clients. Our restoration technicians are highly trained and are equipped with advanced equipment. We also provide round the clock emergency services to your convenience. 

After the Rain: Restoring your valuables

9/4/2016 (Permalink)

Restoring your valuables

The chances of restoring your furniture after a flood highly depend on the magnitude of the flooding and the furniture type. But obviously, less porous solid wood furniture has a higher chance of being salvaged than the particle board or upholstered furniture. Even though restoring water ruined valuables seems to be an easier task, it is better you leave it to professionals. Immediately after a flood, consider doing the following:

- Act fast but also respect all the contents in it. Damages on your valuables will be severe if you allow more time to pass after the flood.

- Move salvageable furniture to drier areas to start the drying process.

- Remember to take some photos of the damaged items. These photos may help you when filing an insurance claim. When deciding on the furniture pieces to restore you have to consider the damage severity, the sentimental value and the total cost of restoration.

- You can also salvage your upholstered furniture if it came into contact with a smaller amount of clean water – during the flooding. Remember to separate your upholstery fabrics and the other colored items – this will prevent bleeding. Never dry it as this may lead to mildew or mold growth.

Always protect your home from floods. But if anything unexpected happens, our technicians are always ready to help customers with valuables restoration. You can contact us at any time particularly if you are looking for the best services.

Flir: Uncovering a Whole New Technology

8/18/2016 (Permalink)

Flir is changing the way you do things in your everyday life. It allows you to see and experience things in a way that you never thought possible. At SERVPRO, we are dedicated to helping our customers get the products and services they need at a price they can afford. If you have never used Flir technology in the past, you have no idea what you are missing out on. Check out some of the ways it can benefit you today.

  1. Flir allows you to tackle water leaks, bad plumbing, unwanted pests and heat loss to help you save money on the cost of a repairman. Once you know what you are dealing with, you can figure out how to fix it in the most cost-effective way.
  2. All major professionals use Flir to identify shorts in your wiring, leaks in your plumbing and much more. Instead of paying a fortune to repair professionals, our team at SERVPRO can help you save money and get the answers you need.
  3. Your safety is the most important thing in the world. With Flir, you can pinpoint and avoid potential risks before they ever occur in the first place. This tool can help you find a lost pet, detect a lurker outside and even tell you the temperature of baby food. It is the perfect all-in-one tool.

Find out more about Flir and how it can benefit you today. Our team at SERVPRO is ready to answer any questions you might have about it.

Infrared Detectors

8/15/2016 (Permalink)

Infrared Water Damage Image

Identifying the source of water damage at home or in your commercial building could prove to be a challenging task. This is because you only see the signs of a problem when they manifest themselves through ceiling, wall, floor or other parts of the building. However, our company is there to assist you in finding the source of the problem and helping you fix it. SERVPRO of Southern Staten Island makes the whole process hustle free where we use advanced technology like infrared detectors to identify the source of your water leakage.

How it works

The infrared detectors are tools with cameras that take rainbow-colored images. The images do not show the exact source of the problem. However, they show temperature differential and thermal patterns. The images help identify cold spots by the of presence of uneven insulation and moisture. Water spots in the images are always seen as dark blue spots since evaporative moisture cools the surface of nearby materials. Only a profession can be able to read the images and interpret them for you and at SERVPRO of Southern Staten Island we have just the right team to do so. Give as a call for any assistance in finding the source, cleaning and restoring your house. Save your house and on cost with us.

Understanding The Process

8/8/2016 (Permalink)

Having your home restored and cleaned is a process that many have to deal with but don't thoroughly understand. If you need to restore your home or office space that has been destroyed during a fire or some other catastrophic event, then you need to have a restoration team… while you need a team it's important to know the process that has to be taken during the restoration process. Here are the steps that will be taken during the process of restoration.

  • Upon the first point of contact our representative will ask questions that will guide us to the bring the right equipment for the restoration process… depending upon the damage and the cause the process of restoring will be different.

  • We make sure we properly inspect the area that needs to be restored; we look at rooms that alongside the area that may need attention. We do this so we can create a plan of action on how we are going to go about the process that is most effective.

  • The next step will be to make sure we have the area that needs to be restored is closed off to all other areas. We don't want to start the process and have any debris or other dust getting to other areas… no more damage needs to be done while we are doing the restorations.

  • Then we will clean and disinfect the area to make sure everything is sanitized and appropriately ready for us to begin the restorations

  • Restoration is ready to being… we work to get things back to normal; this may include repairs, replacement of drywall, carpet, paint and anything else that may need to be replaced.

Repair Water Damage in Staten Island

8/8/2016 (Permalink)

Has your Staten Island property been damaged by a flood or some other natural disaster? SERVPRO of Southern Staten Island is the company that will come to your rescue. After your home or business has been damaged by water, there are a few tips you can take before we arrive.

  • Mop and blot excess water.
  • Remove tabletop items.
  • Remove excess water from wood furniture.
  • Turn air conditioner on for maximum drying in summer months.
  • Remove colored rugs from wet carpeting.
  • Gather loose items from floors.

Staten Island SERVPRO will provide:

  • 24-hour emergency services
  • Highly-trained technicians
  • Trusted leader in water restoration
  • Advanced water inspection, extraction and drying equipment

Our Restoration Process

We are available to take your calls 24 hours a day. Be prepared to answer questions about your specific water damage. We need to know what equipment to bring and how many professionals to send to complete the job quickly and efficiently.

  • We assess the damage.
  • Identify and stop water source.
  • Identify type of water.
  • Move furniture.
  • Remove water.
  • Dry the area.
  • Clean and sanitize.
  • Restore your home or business to pre-water damaged condition.
    • Replace drywall.
    • Install new carpet.
    • Reconstruct areas or rooms.
    • Temporarily board up buildings.

The Pro's of Carpeting Your Business

7/27/2016 (Permalink)

When it comes to your business, even the small details count such as the flooring that you choose for your physical location. It's all about making a good impression on your customer and carpeting can do just that while being budget friendly and boasting several other advantages.

Easy to Take Care Of

You don't have to worry about only using certain cleaners and preventing scratches and damage like you do with hardwood, vinyl, or tile. Carpet just needs a routine vacuum and spot clean should there be any spills. For more challenging spills that stain, you can get a professional to clean the carpet and make it look new again.

Safety

Carpeting is safer for both your customers and your employees. If someone were to fall, the carpet will pad their fall. Carpet is also more comfortable to stand on all day, so your employees won't battle as much fatigue and soreness at the end of the day.

Many Option in Your Budget

Carpet is affordable and comes in many different blends and colors so that you can choose something that looks nice and fits your budget.

These are just some of the reasons why you should consider carpeting for your business. It's truly a smart investment.

Expecting the Unexpected

7/24/2016 (Permalink)

Whichever the season, whether it's winter or summer, the weather conditions and temperature outside your home will not match the inside. Unless your home is properly prepped and sealed, the outside weather conditions can have a big impact on your home. Floods, in particular, can occur at anytime and anywhere. To ensure that you and your home are protected, here are some weather-proofing tips from SERVPRO of Staten Island.

Weatherproof Windows and Doors

Seal all gaps around windows and doors. Not only will this keep flood water out, but it can cut your heating and cooling bill significantly by maintaining a consistent internal temperature. Check for gaps that are larger than 1/8-inch, and consider sealing those.

Check Gutters

Incorrectly angled or clogged gutters can catch rainwater and other debris such as leaves and twigs, causing overflow. Water can then be redirected and leak into your home, causing wall damage in addition to interior damage of your home. Check for proper gutter installation and alignment, and frequently clean out your gutters to prevent overflow.

Inspect the Attic

The attic is usually the last place many homeowners will check for any signs of damage or need for repairs. If left unfixed, this can lead to water leakage during rainy days. During the day, check for streams of light entering the attic through the roof.

Weather proofing and preparing for a flood can avoid the need to elevate, demolish or relocate homes. Taking the proper precautions, making the right repairs and being prepared for the unexpected is a cost-effect approach and solution. It can save you money, time and the headache of dealing with a larger disaster or damage on your home.

The Natural Wear and tear of Upholstery

7/20/2016 (Permalink)

From your leather sofa to your favorite fabric lounge chair, keeping your upholstery clean can help extend the life of your upholstery furniture, which goes through natural wear and tear. SERVPRO of Southern Staten Island can identify different types of fabric and the best cleaning method for each.

Promote a Healthy Home or Office Environment

Upholstery experiences a lot of daily soiling, collection of dust and wear and tear. Think about how much dust comes in and out of your home or office through open doors and windows and accumulates on your furniture. Cleaning your upholstery on a regular basis not only freshens the material and furniture, but it can also help allergy sufferers by eliminating all of that dust, dirt and allergens. Bacteria and germs can also be removed from furniture on a regular cleaning basis, resulting in a clean and fresh upholstery furniture.

Freshen Fabric

When your upholstery is clean, it create an inviting and fresh environment. Over time, the upholstery fabric can soak up whatever smell is in the air or placed upon the furniture. For example, if you're cooking fish, that smell will linger in the home and settle onto your upholstery. Perfume can get rubbed onto upholstery off of another person.

Save Money in the Long Run

Upholstery furniture can take a beating when used on a regular basis. Not only will cleaning eliminate dirt, dust and bacteria, but it can also help faded furniture and even restore color to a "like new" condition. In the long-run, this will save you from having to purchase another piece of furniture to replace a dirty, faded one.

Repair Water Damage In Staten Island

7/20/2016 (Permalink)

Staten Island Water Damage Restoration Service

Has your Staten Island property been damaged by a flood or some other natural disaster? SERVPRO of Southern Staten Island is the company that will come to your rescue. After your home or business has been damaged by water, there are a few tips you can take before we arrive.

  • Mop and blot excess water.
  • Remove tabletop items.
  • Remove excess water from wood furniture.
  • Turn air conditioner on for maximum drying in summer months.
  • Remove colored rugs from wet carpeting.
  • Gather loose items from floors.

Staten Island SERVPRO will provide:

  • 24-hour emergency services
  • Highly-trained technicians
  • Trusted leader in water restoration
  • Advanced water inspection, extraction and drying equipment

Our Restoration Process

We are available to take your calls 24 hours a day. Be prepared to answer questions about your specific water damage. We need to know what equipment to bring and how many professionals to send to complete the job quickly and efficiently.

  • We assess the damage.
  • Identify and stop water source.
  • Identify type of water.
  • Move furniture.
  • Remove water.
  • Dry the area.
  • Clean and sanitize.
  • Restore your home or business to pre-water damaged condition.
    • Replace drywall.
    • Install new carpet.
    • Reconstruct areas or rooms.
    • Temporarily board up buildings.

SERVPRO of Southern Staten Island and Claim Filing Assistance

7/13/2016 (Permalink)

Disasters can be harrowing and stressful experiences. If your home has just experienced a serious fire, for example, the last thing you probably feel like doing is filing a time-consuming claim and negotiating with an insurance company. The mere thought probably makes your head feel like it's going to explode. If you're interested in a reputable restoration company that is more than happy to handle claim filing on your behalf, then it's time to get into contact with SERVPRO of Southern Staten Island. We'll communicate with the insurance company for you to see to it that you get the coverage you deserve, period.

If you're in Staten Island and looking for a reliable restoration company that can assist you with the often frustrating and time-consuming claim filing process, give SERVPRO a call as soon as possible. If your property has just experienced any type of severe disaster (whether a fire, flood or anything else), our company is right here waiting to help you. If you're worried about the damage a disaster may have caused your property, we can give you much-needed peace of mind.

Reach out to the team at SERVPRO today to learn more about our in-depth restoration services. Call our company ASAP to learn more about our efficient insurance assistance as well. We're here to help you!

Smoke Damage Tips, reduce smoke damage after a fire takes place.

7/12/2016 (Permalink)

Smoke & Soot damage after a fire.

After a fire tragedy has hit your Staten Island home or business, the restoration process can prove physically and mentally draining. You can get advice from SERVPRO of Southern Staten Island to help you prevent further damage and determine which items can or cannot be restored. Here are three tips to reducing smoke damage.

Get the air moving

Air out every room in your home by opening all the windows. Get all the fans running or install one if none existed before the fire.

Fans and dehumidifiers can also be used to dry all the wet items to prevent the growth of mold or mildew.

Remove soot

Remove soot from walls, household textiles, and other surfaces to avoid aggressive stains. You can remove some soot using a vacuum cleaner.

Use a mild soap or a chemical sponge to clean soot from walls.

Remove smoke adore

Deodorize your household textiles to remove smoke odor. You can use cleaning products or chemicals that break up smoke molecules to eliminate odors. Consult with a professional fire restorer about the cleaning products to use and the use of fire fogging to neutralize the smoke odor.

Replace your house insulation to avoid odor retention.

Consult with SERVPRO of Southern Staten Island for assistance in cleaning your house, smoke and soot removal and the restoration of your entire household.

Importance of professional mold removal

7/1/2016 (Permalink)

Staten Island Mold Removal Services

Staten Island, New York Mold Removal

When you find mold in your home or business, it's important to have it removed as soon as possible. The best and safest way to do that is to use SERVPRO of Midtown Manhattan.

One of the biggest problems with mold is that it spreads quickly. If you have mold you can see on a wall or floor, there likely is more mold in places that you can't see. Getting the mold professionally removed ensures that you prevent it from spreading any further and doing any more damage to your home or building.

Another major problem with mold is that it is a health hazard. The presence of mold can exacerbate allergy and asthma symptoms, especially in children. Having the mold professionally removed takes away this health hazard.

Removing mold is hard, dangerous work. Trying to do it yourself can be difficult and also can put your safety at risk. People have contracted serious respiratory illnesses from inhaling mold spores. Having the mold professionally removed ensures that the job is done right and that your safety and health are protected.

How To Prevent Fire Damage And What To Do After One in Staten Island

6/19/2016 (Permalink)

Install a fire alarm in your Staten Island, New York home to help prevent a fire

There's no minimizing the devastating effects of a house fire. That's why taking fire preventive measures in your home, as well as acting quickly after a fire, can help prevent damage while lessening its impacts later.

Remove Fire Hazards & Install Alarms

Many house fires can be prevented by simply removing all fire hazards while installing smoke alarms on each floor of your home. Have your chimney inspected regularly, throw away old papers, and remove debris such as dead tree limbs outside the home. Make sure all flammable liquids are kept in a well-ventilated area.

Get The Air Flowing

If you've had a fire - and after you've hired SERVPRO of Midtown Manhattan to handle the cleanup, repair and restoration - open all the windows and place fans throughout the home to get rid of any moisture, because mildew forms quickly.

Remove Fabrics

Remove any carpet, rugs and draperies that have sustained fire or water damage. Also remove any clothing and send it to a dry cleaner that specializes in fire and smoke removal.

Fighting Fire & Smoke Damage

6/6/2016 (Permalink)

Fires are not only devastating but cause extensive damage as well. Fires can cause rapid and widespread smoke and soot damage, which can be hard to identify at times. Our experts at SERVPRO Southern Staten Island will survey the site to determine exactly how severe the damage is from the fire and smoke, or a fire extinguisher in the case that one was used. We will use our high tech cleaning and detection techniques to locate the areas of any residential or commercial areas that have been affected.

After a fire, there is soot left behind which is a black flaky substance. Soot may seem easy to wipe off or clean up but it’s a tedious process which no home owner wants to do after a devastating loss. Soot can also circulate through your home, affecting more contents than just what the fire actually damaged.  Our team then preforms powerful cleaning and restoration techniques to remedy the contents. It is important to know that water can have long lasting effects on your property or business, in which mold can grow or odors can stay dormant leaving an unhygienic environment.

Should you be a victim to these damages, it is imperative that you contact SERVPRO of Southern Staten Island immediately. This way, we can begin to remedy the situation before more contents are affected. SERVPRO of Southern Staten Island is certified to Service all surrounding areas, so don’t hesitate to call if you are located elsewhere. Our team is fully trained and equipped to handle any size loss! 

When Fire Stikes Contact SERVPRO of Staten Island

5/27/2016 (Permalink)

Smoke damage in a home.

When fire damage occurs, it is unexpected and devastating. SERVPRO of Southern Staten Island provides a quick response times during this critical time and difficult time for your home or business. 


Fire and smoke damage both seen and unseen needs the expertise of experience professionals, that is why it is extremely important that any fire or smoke damage is properly and thoroughly cleaned by a trained professional.

We are a locally owned and operated company that has gratefully been serving the Staten Island community for over 10 years. We are invested in the Staten Island community, that sense of community pride inspires our employees to provide quick and efficient responses, 24 x 7 to all your smoke and fire damage needs. 

Typically, fire damage can be seen and is obvious, smoke damage may not be as obvious, allow SERPRO of Staten Island to evaluate the smoke damage to determine the extent of the damage that is not visible to the naked eye. We Work with your insurance and get your restoration done as quickly as possible so you can return to your restored environment with confidence of a job well done. 


What Is Mold?

5/27/2016 (Permalink)

Did you know there are different types of mold?

Molds are microscopic organisms that live on plant or animal matter. They aid in the break down of dead material and recycle nutrients in the environment. Present virtually everywhere, they can be found growing on organic material such as soil, foods, and plant matter. In order to reproduce, molds produce spores, which spread through air, water, or by insects. These spores act like seeds and can form new mold growth if the conditions are right.

Why does mold grow?

Mold will grow and multiply under the right conditions, needing only sufficient moisture (e.g., in the form of very high humidity, condensation, or water from a leaking pipe, etc.), and organic material (e.g., ceiling tile, drywall, paper, or natural fiber carpet padding).

Can mold become a problem in my home?

Mold growth may occur in your home if there is sufficient moisture because mold spores are everywhere. Be on the lookout for these common sources of moisture:

*Flooding

*Roof leaks

*Plumbing leaks, drainage problems

*Damp basements and crawl spaces

*Steam from the bathroom or kitchen

*Condensation resulting from poor or improper insulation or ventilation

*Humidifiers

*Wet clothes drying inside the home or a clothes dryer venting indoors

*Poor or improper ventilation of combustion appliances

*Indications of a moisture problem may include discoloration of the ceiling or walls, warping of the floor, or condensation on the walls or windows. The key to preventing mold growth is to control all moisture problems.

DON’T LET MOLD INVADE YOUR HOME/CALL US FOR AN  IMMEDIATE SOLUTION

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